Owner`s manual
106
Troubleshooting
The “Insert Disk” dialog box does not appear
It is possible that the unsuccessfully installed driver is still present.
Turn off the power of your computer, and then install the driver once again.
Cannot install the driver correctly “Find new hardware
wizard” does not execute automatically
The “Insert Disk” dialog box does not appear
The “Insert Disk” dialog box does not appear “Find new
hardware wizard” ends before the process is completed
• Is the USB cable connected correctly?
Make sure that the PCR-M1 and your computer are correctly connected via a USB cable.
• Does your computer or USB hub have sufficient power supply capacity?
The PCR-M1 cannot be connected if insufficient power is supplied to it. Check whether one of the
following cases apply.
- If you are using the PCR-M1 with a notebook computer that is running on its battery,
operation may be unreliable with some models of computer. If this is the case, connect the
AC adaptor to your notebook computer.
- The power conservation mode of your computer may limit the power that is supplied to
USB. Check the settings of your computer.
- In some cases, the PCR-M1 cannot be used with a bus-powered hub (a hub that does not
contain a power supply). Please use a self-powered hub (a hub that contains a power
supply).
• Is USB enabled on your computer?
Refer to the operation manual for your computer, and make sure that USB is enabled.
• Does your computer meet the USB specifications?
If you are using a computer that does not fulfill the electrical requirements of the USB
specifications, operation may be unstable. In this case, you may be able to solve the problem by
connecting a USB hub.
If the above actions do not solve the problem, it is possible that the PCR-M1 has been incorrectly
detected by the computer. Please reinstall the driver from the beginning of the procedure. (
Getting
Connected and Installing Drivers (Windows)
(p. 18))
• It has been found that in some cases, not all of the Windows 98 files required to
support audio via USB are installed when a computer is shipped.
Please contact the manufacturer of your computer.
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