Operation Manual

9. Troubleshooting
Problem Cause Solution
Cannot turn on the camera
Low battery power. Batteries placed at wrong polarities.
Replace or install the batteries correctly.
Photos can not be saved when taking pictures.
The memory card or built-in memory has not been formatted properly.
Format the memory in setup mode of the camera. Please refer to section 5.3.
Cannot find removable disk after connecting the camera to the computer
.
Connection failure. Make sure all cable
connections are secured and restart the computer if necessary.
Flash does not work. Battery power is too low. Replace with 2 new AAA
alkaline batteries.
The batteries used up very fast.
Incorrect or old, used up, battery
Replace with 2 new AAA alkaline batteries.
The photos are blurry 1. The camera is not held
steadily
2. The lens of camera is
dirty.
1. Hold the camera steadily
until it beeps when taking video/photo.
2. Clean the lens with soft dry
cloth.