Full Product Manual

18
RolliBot RolliCOOL 100H-20 Portable AC User Manual
Section 8. Troubleshooting
Problems Possible Causes Solution(s)
The unit does not
work.
There is no electricity.
Turn it on after connecting it to a socket
with electricity.
The overow indicator is on. Drain the water inside.
The system is protected
Wait 3 minutes until the temperature is
lowered then restart the unit.
The cooling
eect is weak.
There is direct sunlight.
Cover any direct sunlight coming through
the windows.
Doors or windows are open; there
are a lot of people; or there are other
sources of .
Close doors and windows.
The lter is dirty. Clean or replace the lter.
The air inlet or outlet is blocked. Clear obstructions.
Excessive noise
The unit is not placed on a at
surface.
Place the unit on a at and stable surface.
Leaking while
moving
Water reservoir is full. Drain the water reservoir before moving
The drainage plug may be cracked. Check the drain stop plug for cracks
Display not on
Power plug and socket contact bad
or power cord disconnect, no power.
Check the power plug, power cord or socket
and connect it again.
There is unusual
sound
It is normal to have a slightly stronger
vibration sound in the rst few
minutes before power-up.
Will disappear after few minutes.
Water beads on
the surface
In areas of relatively high humidity,
air outlet, control panel, and other
parts may produce condensation.
It is a normal phenomenon.
Long-term cooling operation in open
spaces with windows open.
Closing windows, doors, etc. may resolve
excessive condensation.
Low fan speed may also lead to
increased condensation.
Increase the fan speed.
The opening angle of the louvers
(adjustable vents) is too small.
Increase the angle of the louvers (adjustable
vents) or set it to Oscillate mode.
When the RolliCool encounters errors, the display may show certain error codes. Refer to the
table below.
Code Possible Cause Solution(s)
E1 Humidity sensor failure. Contact customer service for troubleshooting.
E2 Defrosting temp. sensor failure Contact customer service for troubleshooting.
E4
Environment temp. sensor
failure
Contact customer service for troubleshooting.
E7 Full water alarm Drain the water reservoir.
If none of the above information resolves your issue, please visit our website at www.rollibot.
com or contact customer service at 1-844-585-6295.