Logistics Label Printer USER GUIDE
QUICK SETUP VIDEO Recommended: Watch the short setup video at: www.RolloPrinter.com/setup Rollo is a very capable printer. You can create barcodes, shipping labels, name badges, and labels of all sizes. Please take a few short moments to review the How-To Video. It will guide you to setup Rollo in a way that best fits your needs.
OVERVIEW Congratulations on your purchase of Rollo. Rollo is engineered for real-time and batch label printing to streamline your shipping process. Rollo is a thermal printer and does not require any ink or toner. Prints will be made by instantly heating compatible labels. Please take a moment to thoroughly review this user guide as incorrect operation may result in damage to your printer or injury. WARNING Printer head (TPH) may be very hot.
QUICK START 1. Ensure the printer is OFF 2. Connect the power cable 3. Connect the USB cable 4.
DRIVER INSTALLATION LATEST DRIVER For the latest driver, please visit www.RolloPrinter.com/driver Please run the downloaded software from the web address indicated above and follow the prompt to complete installation.
WINDOWS SETUP PRINTING 1. Open Your Printer Page In your control panel, open the printer page, and right click on your newly installed printer “Rollo Printer” and choose “Printing Preferences.” 2. Go to the Advanced Setting Click on the “Advanced...” button. 3. Set the Paper Size Choose the size of your label from the drop down menu. Save your settings and continue to the label setup.
MAC SETUP PRINTING 1. Open Your Printers Page In System Preferences, open Printers & Scanners, and click on the “+” button to add a new printer. 2. Select Software Highlight Thermal Printer and choose “Select Software” under “Use” drop-down menu. Search for Rollo Printer and click on Ok / Add. 3. Set the Paper Size When printing your file, please ensure “Paper Size” is set correctly for your label. The most common size is 4” x 6” (100mm x 150mm).
LABEL SETUP Rollo is capable of working with many labels. Your printer needs to learn your label properties prior to its first use. To initiate automatic label identification, please follow these steps: 1. Turn the printer OFF 2. Press the side release button to open the cover 3. Load your label and make sure the guides are flush against the label with no gap.
LABEL SETUP 4. Carefully close the cover. 5. Turn the power ON and wait 5 seconds until the printer is initialized. 6. Press and hold the feeder button until you hear one beep. 7. Rollo will start automatic label identification.
c MAINTENANCE Printer Head Cleaning Steps: 1. Turn the printer off, remove the power cord, and open the cover. 2. Wait until the printer head cools down. The printer head can be very hot after printing. 3. Completely clean printer head using an alcohol swap (not water). 4. Wait until the alcohol has completely vaporized, then close the cover. 5. Connect the power cord and print a test page to check if it is clean. NOTICE Ensure power is off when performing maintenance.
PRO TIPS Anytime you change your label, run the automatic label identification. Press the circle feeder button on the printer to skip a blank label. To run a self-test, press and hold the feeder button until you hear two short beeps. Avoid poor quality labels as they can damage the printer. Regularly clean the printer head. If paper is jammed, turn off the printer, and allow the printer head to cool down. Open the cover and ensure that the rubber is clean. If dirty, use alcohol to clean.
LED STATUS Light Description Green Normal operation Flashing Green Printer head is overheated Printer will automatically resume once the printer head has cooled down. Flashing Red (every 2 seconds) Paper shortage Be sure that the printer paper is loaded correctly. You may need to run automatic label identification. Flashing Red (twice every second) Cover is not closed Check that the cover is completely closed.
SPECIFICATIONS Method Direct Thermal Resolution 203 dpi Max Printing Speed 150 mm/s Paper Width 48-108 mm Paper Thickness 0.08-0.2 mm Power Adapter 24 V / 2A Printing Life TPH 100 Km Operating Environment Temperature: -10 to 50 °C Humidity: 10-90% (non condensing) Storage Environment Temperature: -40 to 80 °C Humidity: 5-95% (non condensing) Connection USB Weight 2.
SAFETY NOTICES The printer head can become very hot after printing labels. Do not touch the printer head. Do not bend the power cord excessively or place objects on the cord. Do not use the printer if you find any irregularities as these could result in fire or electrocution.
SUPPORT Your Rollo printer is covered by a one-year warranty. In the unlikely event that you experience any issues with your printer, please contact Rollo priority customer service to promptly receive troubleshooting tips or a replacement. For any questions and/or suggestions, please email the Rollo team via contact@rolloprinter.com For how-to videos, parts, and full warranty details, please visit www.RolloPrinter.com Rollo is a registered trademark of Nelu, LLC. © 2018 Nelu, LLC. All Rights Reserved.
