Warranty

Limited Warranty
Page 1 of 5 | © Roppe Corporation, Printed in the U.S.A. | July 16, 2014
Roppe Corporation, Inc. manufactures and markets its
products under the trade name Roppe. All Roppe products
are covered by a warranty period from the date of
purchase by the Installer or End User against defects in
material and workmanship and conform to product
specifications, provided installation, maintenance and use
falls within Roppe’s current written instructions. Most
products, as described below, also carry a Limited Wear
Warranty and those details are described on a per product
basis. The Limited Wear Warranty is related to “Wear
Through” of the product wear layer.
NOTICE OF DEFECT PRIOR TO INSTALLATION
Roppe requests notification of any defect prior to
installation. If this occurs, Roppe will replace the material
at no charge to the Installer or End User. Failure to notify
Roppe prior to installation could result in voided product
warranty. The installation of defective material waves any
right to product and/or labor reimbursement.
NOTICE OF DEFECT DURING OR AFTER
INSTALLATION
If defect is discovered during or after installation,
notification must be made to Roppe. Roppe must be
permitted the right to a sample or inspection of the
installation. Upon inspection of the sample or installation, if
Roppe determines the product to be defective, Roppe will
repair or replace the determined defective product, subject
to the limitations of this warranty, and prorated as
described within each product section relevant to the
limited manufacturers’ and/or limited wear warranty.
Intentional installation of defective material waves any right
to product and/or labor reimbursement.
INDIVIDUAL PRODUCT LIMITED WARRANTIES
PINNACLE, PINNACLE PLUS, BASEMATES, VISUELLE, 700
SERIES, VINYL & ALPHABASE WALL BASE PRODUCTS
Limited 2 (two) Year Manufacturers’ Warranty including
conformity to written specifications and free from
manufacturing defects, subject to the terms and conditions
of this document.
No Commercial or Residential Wear Warranty
If determined by Roppe to be defective, Roppe will replace
or repair the material subject to the warranty, however
labor costs will be the end user’s responsibility except as
provided on the following prorated basis:
• Year 1, Material & 100% Reasonable Labor
• Year 2, Material & 50% Reasonable Labor
DIMENSIONS RUBBER, RAISED DESIGN RUBBER, SMOOTH
RUBBER, MARBLEIZED RUBBER, SAFETCORK RUBBER,
FIESTA RUBBER, MARBLE FIESTA RUBBER, HEALTH &
LEARNING RUBBER, DESIGNER’S CHOICE RUBBER &
SPIKE/SKATE RUBBER TILE PRODUCTS
Limited 1 (one) Year Manufacturers’ Warranty including
conformity to written specifications and free from
manufacturing defects, subject to the terms and conditions
of this document.
Limited 5 (five) Year Commercial Wear Warranty
If determined by Roppe to be defective and/or a wear
warranty issue, Roppe will replace or repair the material
subject to the warranty, however labor costs will be the
end user’s responsibility except as provided on the
following prorated basis:
• Year 1, Material & 100% Reasonable Labor
• Year 2, Material & 50% Reasonable Labor
• Years 3-5, Material Only
ESD RUBBER STATIC CONTROL TILE
Limited 1 (one) Year Manufacturers’ Warranty including
conformity to written specifications and free from
manufacturing defects, subject to the terms and conditions
of this document.
Limited 10 (ten) Year Commercial Wear Warranty
Limited 10 (ten) Year Conductivity Warranty
If determined by Roppe to be defective and/or a wear
warranty issue, Roppe will replace or repair the material
subject to the warranty, however labor costs will be the
end user’s responsibility except as provided on the
following prorated basis:
• Year 1, Material & 100% Reasonable Labor
• Year 2, Material & 50% Reasonable Labor
• Years 3-10, Material Only
• Conductivity Warranty applies to product readings
between (1 x 10
6
– 1 x 10
9
) for the warranted life of
the product. Roppe does not recommend and
therefore does not warrant the performance of floor
finishes, sealers, waxes of any kind, nor will be held
liable if the conductivity or dissipated properties of the
flooring is either reduced or eliminated, or if the
flooring is adversely affected in any way.
TUFLEX TITAN & TUFLEX SPARTUS RECYCLED RUBBER TILE
Premature wear in heavy use areas (Penalty Boxes,
Walkways to the Ice, Etc.) is excluded from this warranty
and will not be covered.