Product manual

Galaxy G3G12 / G3G16 - Installation and Hardware Reference Manual
246 Section 8 Troubleshooting
Section 8
Troubleshooting
8.0 Troubleshooting
This chapter covers the following topics:
• 8.1 Galaxy3G is Beeping
• 8.2 LEDs Display Amber or Red
• 8.3 CLU Reports a Problem
• 8.4 GAM Reports a Problem
• 8.5 Event Notification Response
• 8.6 Critical & Offline Disk Arrays
• 8.7 Incomplete Array
• 8.8 Physical Drive Problems
• 8.9 Enclosure Problems
• 8.10 Controller Enters Maintenance Mode
• 8.11 Connection Problems
• 8.12 Browser Does Not Connect to Galaxy Array Manager
• 8.13 Unsaved Data in the Controller Cache
8.1 Galaxy3G is Beeping
Galaxy3G’s alarm has five different patterns, as shown below.
.25s .25s
.25s
.25s
.75s
.25s
2.5s
.25s
.5s
.25s
1s
5s
.75s
.25s
.25s .25s
.25s .5s
.25s
1.25s
.25s
3s
s
1X
2X
1
2
3
4
5
When you first power-up the Galaxy3G, it beeps twice to show normal operation.
The audible alarm sounds at other times to inform you that the Galaxy3G needs attention. But the alarm
does not specify the condition. When the alarm sounds:
• Check the front and back of Galaxy3G for red or amber LEDs, as described above.
• If email notification is enabled, check for new messages.
• Check for yellow !s
red Xs in Tree View.
• Check the event log. See GAM.
When a continuous tone sounds, there are multiple alarm patterns sounding at the same time.
Fig 8.1a Galaxy 3G Alarm patterns