Copyright 2013 Prodea Systems
Important Safety Instructions and Declarations ! 1. Location • • • • Place the device in a dry place, far from water, smoke, dust, and heat (including amplifiers). Keep the ventilation openings free and clear: Never put anything on the Home Center, and don’t install it in a bookcase or cabinet that lacks airflow. If you move the Home Center from a cold spot to a warm one, condensation may form inside, so let it rest before you turn it on. Always use a dry cloth when cleaning it. 2.
Important Safety Instructions and Declarations ! This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Reverse engineering or disassembly is prohibited. This product contains technology subject to certain intellectual property rights of Microsoft. Use or distribution of this technology outside of this product is prohibited without the appropriate license(s) from Microsoft.
Table of Contents 1. Check Box Contents 5 2. Review Home Center Back Panel 6 3. Review Home Center Remote Control 7 4. Find Install Location 8 5. Connect Home Center to Internet 8 6. Connect Home Center to the Television 9 7. Connect the Home Center to Power 9 8. Activate Service 10 9. Account Password 11 10. Configure Wireless Access Point 13 11. Home Monitoring and Netcam Connection 14 12. Setup Phone Service 15 13. Connect to PC 15 14.
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2. Review Home Center Back Panel 1. 2. 3. 4. 5. 6. 7. USB Port Infrared (IR) Port LED lights Ethernet to Home Network Devices (LAN) Ethernet to Internet Connection (WAN) S/PDIF Optical Output Digital Audio HDMI Output to TV 8. 9. 10. 11. 12. 13. HDMI Input from STB 2 USB Ports Button to Reset to Factory Settings Analog Audio/Video Output +12V DC Input Power WiFi Protected Setup (WPS) Looking for an on/off switch? You won’t find it.
3. Review Home Center Remote Control We’re pretty sure you know how to use one of these. But here are a few notes: • • • • There’s no on/off button, because your Home Center is always on. Use the Menu button to enter applications and settings. The Exit button lets you quit ROS applications and go back to watching TV. The colored shape buttons do different things, depending on what you’re doing. The context-driven onscreen menus will make these functions clear. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13.
4. Find Install Location Find an open well ventilated area in close proximity to your television. Avoid putting other devices on top of the ROS 3001 for optimal WIFI performance and heat dissipation. 5. Connect Home Center to Internet Make sure the Home Center, your TV, and your Set Top Box are all turned off. Use the Network cable to connect the Home Center Internet port to your broadband modem.
6. Connect Home Center to the Television For maximum enjoyment, the Home Center should connect to the HD Cable/Satellite Box and your HDTV at the same time. Using the provided HDMI cable, connect the HDMI TV port of the Home Center to your TV’s HDMI port. Connect the Cable/Satellite Set Top Box to the Home Center HDMI STB port with the HDMI cable that came with the Cable/Satellite box.
8. Activate Service With the home centered connected to the television and powered on you are now ready to activate your service. The indicator light on the Home Center front panel should be illuminated solid amber. You will need the activation number given to you by your service provider. Follow the on screen instructions on your Television. If you do not see your activation instructions on the TV screen verify the input source to your TV is set to the correct port.
9. Account Password To remotely control the Home Center from your mobile and desktop devices, you’ll have to update your Account Password. Here’s how: 1. Go to Menu > System > Account Password. 2. Update your Account Password. 3. Enable Remote Access.
10. Configure Wireless Access Point The Home Center’s WiFi access point has to be set up so your wireless devices can connect. 1. 2. Go to Menu > Settings > Network > Wireless. On the WiFi line: Press OK on your Remote and select On. 3. On the WiFi Network Name (SSID) line: Enter your own choice of a wireless network name — something you’ll remember and recognize. On the Shared Key line: Enter a code word or phrase (between 9 and 32 characters).
Configure Wireless Access Point To connect wireless devices that use WiFi Protected Setup, you can use the onscreen Menu or the WPS button on the rear panel, like this: 1. On the back of the Home Center, press the WPS button. 2. When the front panel light turns amber, you’ll have two minutes to press the WPS button of any device that you want connected to the Home Center’s WiFi. 3. A notification on your TV will announce when the devices have connected.
11. Home Monitoring and Netcam Connection Before you begin: DON’T follow the instructions provided with the Netcam, because they may interfere with your ROS Home Monitoring service. DO use the Netcam’s documentation for hardware installation and description, and as a guide to the Netcam’s LEDs. Set Up Your Netcam 1. 2. 3. 4. 5. Connect your Netcam to its power supply, and plug that into a power outlet. Connect your Netcam to the Home Center using WiFi.
12. Setup Phone Service Your Home Center gives you another phone line. Let’s set that up. 1. Plug one power cord into the Gigaset Phone’s Base Station and then into a power outlet. 2. Plug the other power cord into the Handset Cradle and then into a power outlet. 3. Place the Handset in the Cradle and let it charge overnight. 4. Connect the Base Station to the Home Center’s Ethernet LAN port. 5. Pair the Handset with the Base Station: a.
14. Setup R O S Cloud Your ROS Cloud application stores, organizes, and displays your personal media, including pictures, music, and video. It needs a dedicated USB Hard Drive or Flash Drive, which will attach to one of your Home Center’s USB ports. Here’s how to connect the Drive: 1. Make sure the TV and Home Center are on. 2. Connect the Drive to the Home Center and wait for the onscreen notification. 3. After it appears, press the Menu button on the Remote and navigate to the ROS Cloud application.
Setup R O S Cloud 5. Click “Yes” on the confirmation window to format the drive. Formatting will erase all the Drive’s data and pair it to work with the Home Center, so be very sure you want to permanently assign this Drive to your Home Center. 6. Formatting could take up to a few hours, depending on how big the Drive is. Wait till it’s done. You can exit to “live view” at this point, or access other services you have set up.
15. Add Content to R O S Cloud Once your ROS Cloud Drive is formatted, you can sync your music, photos, videos and files using the Companion Software. Here’s how to install the PC/Mac Companion software: 1. Login to the RHC web portal and launch ROS Cloud application. 2. From the drop down, download the software: (Note: You need to have a ROS Cloud drive created before you can see this button) 3. Install the software using the wizard. You will be asked to enter your username/password.
Add Content to R O S Cloud Copying files: If you have enabled synchronization, all you have to do is copy the files into the folders selected for synchronization and they automatically get copied to the RHC. (Note: The files will be available both on the Computer and the RHC, and hence will be duplicated.) • • • The files if deleted from the Computer, will automatically be deleted on the RHC. The files will not be synched, if the computer is connected remotely to the RHC.
16. USB Browser You can connect additional USB flash drives or hard drives to the Home Center and view its content on the Home Center’s TV interface. Use your Browse USB application located under the menu My Media tab to a look at the contents of your ROS Cloud drive or a temporary drive containing music, photo, or video files. 1. Launch the “USB Browser” application. 2. Click on “Browse Drive” for the one you want to explore.
USB Browser 3. The app shows the directory structure of your selected drive. 4. Click OK on any directory to view the files and folders underneath it. 5. To view the files, click on the top item that says “Files Here” 6. Once the files are listed on the right hand side, focusing a file will give you the metadata. Previews are available for the image files. 7. Click “OK” on a file to view supported files in Full Screen. 8.
17. Mobile Companion Applications A companion application is available for both the Apple iOS mobile phones and tablets as well as for Android phones and tablets. Apple IOS: For the Apple iOS applications, please go to the Apple iTunes store and select the application name provided to you by your service provider and install the application on your device. Follow the instructions provided on the iTunes store to install the application. The application will guide you through the setup process.
18. Setup Second Home Center into a TV Companion A TV Companion allows you to extend all ROS services to other TVs in your home. A new and non-activated Home Center can run in TV Companion mode. Here’s how: • • • • • Leave the Home Center disconnected from any network. Turn it on and let it finish booting up. The front panel indicator should be solid amber. Press and hold the WPS button on the rear panel for a minimum of 5 seconds.
Setup Second Home Center into a TV Companion Connect the TV Companion to the Home Center with Ethernet • • • Connect the TV Companion LAN port to the Home Center LAN port using Cat 5 cable. The TV Companion will automatically receive an IP address from the Home Center. The front panel indicator on the TV Companion will turn solid green when it connects to the home center.
19. Troubleshooting Why can’t I see a picture on the TV? 1. 2. 3. 4. Are the plugs on the cable connecting the Home Center and the TV pushed in all the way? Does the video source on your TV match the HDMI port where you plugged in the video cable? For example, if the cable is in the HDMI 3 port, set the source to HDMI 3.
Troubleshooting What is Video Pass through? Video Pass through is the feature the routes the TV signal from your satellite or cable set top box through your Home Center and then to your TV. There is an HDMI input and output connector on the back of your Home Center to route the signal. The feature lets you combine your normal TV watching with quick access to Home Center applications and interactive notifications. Press menu on your home center remote control to enter your application launchpad.
Troubleshooting What is Wireless Protected Setup (WPS)? WPS is a shortcut method to connect WiFi radios to a secure network. WiFi radios that support this feature will have a physical button or a virtual button in their settings interface or both. Press the WPS button on your Access Point and your client radio in your PC or other device at the same time and for a brief period of time they can see each other’s signal and automatically transfer security information.
Troubleshooting How do I set the Shared Key in the ROS? In your TV menu select Settings, select Router, and finally select Wireless. In the Wireless page there is a Shared Key field. Go to the field and press OK. A keypad will show to let you enter your unique Shared Key input. When complete, press Done. Finally, press Save and you have set the Shared Key.
Troubleshooting What is the Account ID? The Account ID is your personal web address assigned to you by our service provider. You can access your home system by entering your account ID into your PC’s browser. The browser should return a log in screen where you enter your Account Password. You can look up your Account ID in you settings under the About tab. What is Remote Access? Remote access allows you to log in and use your system with a mobile device or PC from outside the home.
Troubleshooting What is an IP address? IP address is a technical term that stands for Internet Protocol address. The IP address is a unique digital number assigned by a network to each device. It identifies the device and the devices location in the network. When and if a devices moves to a new network it would be assigned a new IP Address by that network. What is a MAC address? MAC address is a technical term that stands for Media Access and Control address.
Troubleshooting ROS Sec What cameras work with ROS? The cameras are Sercomm 8021, 8221 and Dlink DCS 2132L. How do I connect a camera? First, connect the Ethernet cable to the ROS Home Center. Then connect the camera to power. Watch the status under Devices in the Web menu. When fully operational this will be indicated under the “Operational” Status. You can now connect the camera wirelessly.
Troubleshooting How do I set Motion Detection? Motion detection is in the Scene, which can be always on or based on a Schedule. What types of Motion Detection are supported? Window-based motion detection is always supported. You can set the Window by clicking on the Window symbol in the Camera view. If the camera supports it, Passive Infrared (PIR) based motioon detection may also be available. No window needs to be set for PIR based Motion Detection.
Troubleshooting How do I make a Test Call? Go the the Extensions menu. Press the Test Call button. When phone rings, pick up the receiver and listen to the message. Can I turn Voicemail Off? Yes, there is a switch in the Web interface’s Voicemail section. How do I listen to Voicemail? You can listen to voicemail from the ROS phone (dial *97), or from the Web, TV, mobile or Tablet menus in the Voicemail section. If you have set up forwarding of voicemails to email, you may play the wave file included.
Troubleshooting What is Incoming Call Handling? Incoming Call Handling allows you to create rules for handling of calls that arreive with a specific Caller ID. You can simply reject such calls, forward them to voicemail or forward them to a settable number. What is Anonyomous Call Handling? Anonymus Call Handling allows you to reject calls without a Caller ID. What is Call Blocking? Call Blocking allows you to specify on a Phone Line or Extension basis when calls can not be made.
Troubleshooting Video On Demand Where do you I find my Video On Demand applications? On the TV, press the menu button to bring up the launchpad. On the launchpad, there will be a category named “On Demand”. All the Video on Demand applications will be placed underneath this menu item. The same menu structure is followed on the web, mobile and tablet devices as well.
Troubleshooting How do I see all the movies that are downloaded or currently downloading? The users can go to “My Downloads” to see all the movies that are downloaded to the system or currently downloading. If a movie is downloading, it also gives a progress indicator showing the status. How many movies can I download at the same time? Any number of downloads can be initiated at the same time.
Troubleshooting Do I get charged for the cancelled movie? If the movie is cancelled before it is played, the user is not charged. Once the movie is played on any of the supported interfaces, the user gets charged for it. How do I see all the movies that I have watched in the past? The users can go to “History” page on any of the supported interfaces to see all the movies watched in the past. ROS Cloud What is ROS Cloud? The ROS Cloud application allows the users to create a Personal Cloud for themselves.
Troubleshooting Can I connect a drive with content on it already to use as a ROS Cloud drive? No. The content on the drive would be erased and formatted in the process of making it a ROS Cloud drive. So try to use a new USB drive or a drive that does not have any content. Where can I access the ROS Cloud drive from? The ROS Cloud drive could be accessed from anywhere with an Internet connection using any of the supported interfaces (TV, web, mobile or tablet).
Troubleshooting Can I automatically sync files from the computer? To enable auto upload, check the option “Enable Synchronization” on PC or Mac companion app. It will let the user select the folders that needs to be synced to the ROS Cloud drive. Is it possible to sync iTunes playlists? Yes. When enabling synchronization on the companion app, check the iTunes option. This will list all the playlists from iTunes. Users can select the playlists they want to sync to the ROS Cloud drive.
Troubleshooting Can I upload the files to the ROS Cloud drive without using any of the companion apps? Yes. Login to the web interface and launch the ROS Cloud application. From there, access and upload files directly to the ROS Cloud drive to a selected destination folder. How can I access files in a USB drive without having to format it as a Cloud drive? To use the drive without formatting, use the USB Browser application and not the ROS Cloud application.
Troubleshooting Do I have to format the USB Drive to use it in the TV app? No. To access a drive at the USB Drive TV application, formatting is not needed. How do I get to the file I want quickly in the USB drive? Users can access the file they want really quick by using the alphabet bar that appears within the app. Can I play media from the USB drive at the TV? Yes. The files are displayed according to the directory structure on the USB drive itself.
Troubleshooting How do I use trickplay for youtube videos? When a YouTube video is playing, users can use the buttons on the remote to do trickplay. To see what button does what, Press the “OK” button. That brings up the media bar, which shows all the buttons. How do I see videos related to a particular video? When the user has a particular video in focus, pressing the YELLOW button on the remote will list all the other videos related to that one.
Troubleshooting Mobile Apps How do I get the apps on my mobile or tablet device? The apps are available on AppStore and PlayStore for iOS and Android devices respectively. The users can directly search for the apps on their devices or log in to the web interface that has links to the apps. How do I login to the mobile apps? Launching the app will give you a login page. Enter the username and password for the Home Center. Make sure you have an active internet connection for successful login.
20. Home Center Specifications Dimension 196(W) x 190(D) x 36(H) mm Typical Power Dissipation 8 to 10 W AC Input 100 to 240 VAC, 50, 60 Hz Nominal DC Input Voltage +12VDC Connectors HDMI 1.4 In, HDCP 1.2 HDMI 1.4 Out, HDCP 1.2 Ethernet WAN Ethernet LAN USB 2.0 x 3 DC Power S/PDIF Optical Out Analog A/V Jack WiFi Radio 802.11b/g/n 2x2 2.401GHz to 2.473GHz 100mW Ethernet WAN 10/100 RJ45 LAN 10/100/1000 RJ45 USB 2.
21. FCC Regulatory Information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
FCC Regulatory Information If trouble is experienced with this unit, for repair or warranty information, please contact customer service at the address and phone listed below. If the equipment is causing harm to the network, the telephone company may request that you disconnect the equipment until the problem is resolved. Do not disassemble this equipment: It does not contain any user serviceable components.
