- Rose Electronics CrystalView TWISTED PAIR KVM EXTENDER INSTALLATION AND OPERATIONS MANUAL

CRYSTALVIEW INSTALLATION AND OPERATIONS MANUAL
22
System does not detect PS/2 mouse or application cannot find
mouse.
n Keyboard and mouse cables reversed on the Local Unit.
n Cable is loose, re-seat mouse cable on the CPU and the Local
Unit.
n Ensure that the keyboard cable to the Local Unit is connected to
provide adequate power to the Local Unit.
n Reboot PC.
Keyboard and Mouse have locked up.
n Reset the keyboard and mouse. (See Table 4)
n Reset PC and the Remote Unit.
n Check power to the Remote Unit.
Video picture is not sharp or is smeared.
n Video compensation is incorrectly set. See installation section.
n The UTP/STP interconnection cable is wired incorrectly.
See the UTP/STP connection cable wiring section.
n Check that the UTP/STP cable is solid and not a stranded cable
and all connectors and patch cables are correct.
Each character separates into overlapping red, green and blue
pixels.
n Check that the UTP/STP cable is solid, not stranded.
n Check patch panels for poor or incorrect connections.
n Check the compensation jumper settings.
n The UTP/STP interconnection cable is wired incorrectly. See
the UTP/STP connection cable wiring section.
Monitor occasionally looses sync causing it to go blank for a
few seconds.
n This occurs if your electrical power system is very noisy,
particularly the ground. Do not run the interconnection cables
near power line
Only video is required, but no picture appears.
n The probable cause is that the Local Unit is not powered on.
The Local Unit obtains its power from the CPUs keyboard port.
A keyboard cable must be connected from the Local Unit to the
CPU even if no keyboard is required. A supplementary power
supply can be obtained that connects to the Local Units
keyboard connector.