Specifications

135
NLUO PMC CONTRACTOR
SIGNATURE AND SEAL SIGNATURE AND SEAL SIGNATURE AND SEAL
SPECIFICATION FOR ACTIVE NETWORKING
NB:
1. All switches, fibre transceivers and NMS are to be of same OEM make and shall be covered under back-to-back warranty support
from the same OEM to ensure full compatibility as well as inter-operability. OEM should meet the following criteria:
a. Should have a 24x7 TAC based in India accessible through a toll free no.
b. Should have a customs paid spares depot in eastern India.
c. Should have presence in India for minimum up to 10 years.
2. OEMs for all active networking devices should have ISO 9001 and ISO 14001 certification.
3. OEM to submit declaration that offered products are not declared end-of-sale and manufacturer’s submission in this respect to be
submitted.
4. All active networking devices should have manufacturer’s warranty and support with maximum 3 next-business-days onsite advance
hardware replacement (inclusive of power supply and fans) and 24x7 software updates during the warranty period.
5. OEM should submit declaration for providing spares and support for 5 years from the date of acceptance by original buyer.