Users Manual Part 1

Restart the device
Configure transmitter using guided setup
7.2.6 Software error
Category
Failure
Cause
The software in the device encountered a problem and stopped running which may cause
an invalid measurement reading.
In some cases, problems may be caused by temporary environmental conditions (e.g.
electromagnetic interferences) and not observed again.
Recommended actions
1.
Restart the device.
2. Restore default settings and reconfigure the device.
3. If the condition persists, replace the device.
Related information
Restart the device
Restore to default settings
Configure transmitter using guided setup
7.2.7 Level measurement lost
Category
Failure
Cause
No valid level reading. Reasons may be multiple:
• No valid surface echo peak in the measuring range.
• Incorrect device configuration.
Recommended actions
1. Analyze the Echo Curve at time of loss for reason and check device
configuration, especially thresholds.
2. Check device physical installation (for instance antenna contamination).
3. Consider increasing Measurement Recovery Time parameter for intermittent
conditions.
4. Restart the device.
5. Restore default settings and reconfigure the device.
6. If the condition persists, replace the device.
Related information
Read the echo curve
Service and troubleshooting Reference Manual
September 2022
00809-0100-4418
58 Emerson.com/Rosemount