Specifications

Ross Video Incorporated — P.O. Box 880, Ogdensburg,
New York, USA, 13669-0880
([phone]General Business
Ofce:
([phone]Fax:
([phone]Technical
Support:
([phone]After Hours
Emergency:
[e-mail]-Mail
(Support):
[e-mail]-Mail
(General):
www.rossvideo.com
Website
Technical Support
At Ross Video, we take pride in the quality of our
products, but if a problem does occur, help is as close as
the nearest telephone.
Our 24-Hour Hot Line service ensures you have access
to technical expertise around the clock. After-sales
service and technical support are provided directly by
Ross Video personnel. During business hours (eastern
standard time), technical support personnel are available
by telephone. Outside of normal business hours and on
weekends, a direct emergency technical support phone
line is available. If the technical support personnel who
is on call does not answer this line immediately, a voice
message can be left and the call will be returned shortly.
Our Technical support staff are available to react to any
problem and to do whatever is necessary to ensure
customer satisfaction.
Supporting Documentation
Ross Video provides a wide variety of helpful
documentation for the setup and support of your
equipment. Most of this documentation can be found
either on the Product Resources disk that came with your
equipment, on the Ross Video website
(www.rossvideo.com), or on the Ross Video Community
site (community.rossvideo.com)
• Operation Manual (4802DR-110) — operational
instructions for all Carbonite switchers
• Carbonite Setup Manual (4802DR-120) — setup
and conguration instructions for Carbonite,
Carbonite+, and Carbonite MultiMedia frames
• Carbonite eXtreme Setup Manual (4803DR-120)
— setup and conguration instructions for
Carbonite eXtreme frames
• Carbonite QuickStart Poster (4802DR-200) —
setup information and specications for the
Carbonite, Carbonite+, and Carbonite MultiMedia
frames
• Carbonite eXtreme QuickStart Poster
(4803DR-200) — setup information and
specications for the Carbonite eXtreme frame
• Upgrade Notes (4802DR-500) — upgrade
instructions, new features, and known issues for a
given software version
• Carbonite eXtreme Upgrade for NK-3G144-X
— upgrade instructions for the NK-3G144-X router
to a Carbonite eXtreme switcher
• Software Licenses (4802DR-502) — third-party
software licences
• Carbonite Multilingual Safety Information
(4802DR-503) — translated product safety
information
• Carbonite Frame Fan Replacement
(4802DR-300) — instructions for replacing cooling
fans in the Carbonite, Carbonite+, or Carbonite
MultiMedia frames
• Carbonite Frame RAM Replacement
(4802DR-301) — instructions for replacing the
RAM in the Carbonite, Carbonite+, or Carbonite
MultiMedia frames
• Control Panel Desk Mounting (4802DR-302) —
desk mounting instructions for Carbonite control
panel
• 1-2 ME Upgrade (4802DR-303) — 1 to 2 ME
upgrade instructions for C1-A and C1M control
panels
• SideBox Installation (4802DR-304) — installation
and mounting instruction for SideBox module
• Auxiliary Control Panel Installation
(4802DR-305) — installation and mounting
instruction for remote aux panel (CPS-AUX-053B)
• C10 2 ME Upgrade (4802DR-306) — 1 to 2 ME
upgrade instructions for the C10 control panel
• GVG100 Supported Command (4802DR-401)
— connection and GVG100 commands supported
by the switcher
• LiveEDL Setup (4802DR-402) — setup recording
EDL les and LTC timecode source
• RossTalk Commands (4802DR-403) — supported
commands using RossTalk protocol
4 • Document Information — Carbonite Operation Manual (v8.0)