Warranty
- About Your New Outdoor Furniture -
STOP
Email Us at: customerservice@royalgarden.com
Call our Toll-Free Customer Service Hotline at: 1-866-988-3300
Between 8:00 AM and 5:00 PM PST, Monday through Friday
**To expedite any future warranty claims please retain the your Assembly
instructions with the product ID #, warranty sheet, and origional receipt for future use.
IMPORTANT
If you have any problems with this product
(missing or damaged parts, assembly issues, etc.),
Contact us directly for fastest service
Care and Maintenance
Outdoor Grade Fabrics
All Weather Wicker
Frames
Wash all frames with a solution of mild soap (like dish soap) and water.
Rinse with clean water and dry with a so absorbent cloth towel to remove buildup of dirt particles.
DO NOT clean with abrasive materials of solvents to avoid scratching or damaging your set.
Frames can be treated with a liquid wax for maximum protection against UV rays and/or salty, damp air.
Store furniture in an upright position to prevent water building up in frames, as this will cause corrosion
and freeze damage in cold climates.
Consider covering your furniture when not in use for long periods of time (and during bouts of inclement weather).
Considered the most durable material for outdoor furniture, metal can last a lifetime if you take care of it properly.
Most metal outdoor furniture is nished with paint, varnish, or powder coating to prevent rust. While aluminum doesn’t rust–
it can oxidize (causes pitting & dulls the nish). So maintaining your furniture will extend its life & make it easier to clean.
Our seat cushions and pillows are constructed of stain resistant olen fabric which wicks away moisture and dries quickly,
resists fading, mildew, chemicals and insects.
If your seat cushions have zippers so you are able to remove & machine wash cushion covers (on cold gentle cycle).
Best to air dry them outdoors instead of tumble drying on low in dryers (to prevent shrinking).
If your set includes cushions, slings, and/or an umbrella that is not removable they may be cleaned by hand
with a solution of mild soap (like dish soap) and water, then rinse with clean water.
Slings may be washed in the dishwasher or in the washer, Lay in the sun
Aer cleaning cushion ll, tip on its side and allow to drip dry.
DO NOT use bleach or solvents to clean any product! This will void the warranty.
To extend the life of your cushions store during inclement weather & when not in use.
Our wicker is designed for all weather is constructed from resin material meant for outdoor use and is manufactured to
be quite hardy - making it a user friendly choice with minimal maintenance.
Wash wicker with a solution of mild soap (like dish soap) and water.
Rinse with clean water and dry with a so absorbent cloth towel to remove buildup of dirt particles.
DO NOT clean with abrasive materials of solvents to avoid scratching or damaging your set.
Cover or store your set when not in use. When weather is too cold, wicker can become sti - or - a bit more
elastic when it is very hot.