Use and Care Guide

ERROR CODE DISPLAY AND SOLUTIONS
The display may show some error code in counting, which means there are some problems with the machine. Refer
to the chart below to solve the error.
Most of the errors listed above may be caused by dust or dirt on the inside of the machine. Keeping the machine
clean is highly recommended
(Please refer to MAINTENANCE OF THE MACHINE - LOCATED ON PAGE 8).
10
Error Code Messages Solutions
A suspicious bill is detected by the UV function;
Remove the suspicious bill from the stacker, press
“RESTART” to continue
Problem with the UV function Lower the UV sensitivity level
A suspicious bill is detected by the MG function;
Remove the suspicious bill from the stacker, press
“RESTART” to continue;
Problem with the MG function
Lower the MG sensitivity level
A suspicious bill is detected by the IR function;
Remove all the bills from the stacker, press
“RESTART” to continue;
Problem with the IR function Lower the MG sensitivity level
A suspicious bill is detected by the DD function;
Remove all the bills from the stacker, press
“RESTART” to continue;
Problem with the DD function Lower the DD sensitivity level
Half note
Remove all the bills from the stacker, press
“RESTART” to continue;
Double note
Remove all the bills from the stacker, press
“RESTART” to continue;
Problem with the right counting sensor.
Clean the sensor.
Problem with the left counting sensor.
Clean the sensor.
Problem with main motor and control circuit.
Problem with drive belt. Problem with the feeding
sensor or the control circuit.
Contact Royal Sovereign Product Support.
Problem with the reset sensor or the control circuit.
Contact Royal Sovereign Product Support.