User Manual

ERROR CODE DISPLAY AND SOLUTIONS
The display may show some error code in counting, which means there are some problems with the
machine. Refer to the chart below to solve the error.
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ER0 Left counting sensor
ER1 Right counting sensor
ER2
Hopper sensor
ER3 Stacker sensor
ER8 Width detection sensor
EC1 Half bills, or ripped bills. Remove the bills and press "RESET ".
EC2
Double bills, 2 or more bills stuck together. Place the bills from the stacker back
into hopper and press "RESET" to continue counting.
EC3
Chain of bills, 2 or more bills counted at the same time. Place the bills from the
stacker back into hopper and press "RESET" to continue counting.
DD Different width bills. Remove the bill and press "RESET" to continue counting.
If you are receiving error codes ER0-E08 check the machine for dust. If you continue to receive error codes,
please contact Royal Sovereign’s Servic
e Center at 1-800-397-1025.