Warranty Guide

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Limited Warranties

STAINMASTER

carpet

and the STAINMASTER

family

of marks and logos are trademarks of INVISTA. SolarMax™ is a registered trademark

of INVISTA for UV resistant ﬁbers and fabrics. C03991 Rev 7/12

stainmaster.com

Name of Carpet Retail Store: _________________________

Style or Product Name: ______________________________

Purchase Date: _____________________________________

First Name: ________________________________________

Last Name: ________________________________________

Your Address: _____________________________________

_______________________________________________________

City: _________________ State or Province: ____________

Zip or Postal Code: _____________Country: ____________

Your E-mail Address: ________________________________

If you do not check below, your personal information will be

retained, used and disclosed to our agents only as necessary

for the purposes of fulfilling the terms of this Limited Warranty,

unless we obtain your consent for another use. Your personal

information may be processed in the United States.

Sign me up to receive, by mail or e-mail, information about

special offers and product introductions from INVISTA.

Sign me up for annual carpet care reminder e-mails.*

STAINMASTER® cushion was purchased with carpet.

Please see our full Privacy Policy on stainmaster.com.

Limited Warranty Registration

out the information below, detach, fold, seal with tape and

mail. Remember to keep a copy for your records. Warranty

registration is not a condition of warranty coverage.

If you decide to register using the form below, all blanks must

be completed, except the blank for the e-mail address.

* Requires e-mail address.

Summary of content (6 pages)

PAGE 1
Limited Warranty Registration Limited Warranties STAINMASTER® carpet Register your warranty at stainmaster.com or simply fill out the information below, detach, fold, seal with tape and mail. Remember to keep a copy for your records. Warranty registration is not a condition of warranty coverage. If you decide to register using the form below, all blanks must be completed, except the blank for the e-mail address.
PAGE 2
1 2 Lifetime* Lifetime* Lifetime* Lifetime* Lifetime* Lifetime* Lifetime* Lifetime* Pet Urine Stains Lifetime* Lifetime* Lifetime* Lifetime* Soil Resistance 10 Years or 13 Years** 10 Years or 13 Years** 15 Years or 18 Years** 20 Years or 23 Years** Retention Texture 10 Years or 13 Years** 10 Years or 13 Years** 15 Years or 18 Years** 20 Years or 23 Years** Abrasive Wear Lifetime* 20 Years for SolarMax™ Products* no Lifetime* Lifetime* Lifetime* 25 Years for SolarMax™ Product
PAGE 3
Contact Information General Terms and Conditions • Only first quality carpet (not seconds or irregulars) which meets INVISTA’s construction and performance specifications can earn the name STAINMASTER® carpet and be covered under these limited warranties. For warranty service or special assistance for carpet care and cleaning, call our Consumer Care group at 1-800-438-7668. Hours are 8AM to 5PM EST, Monday through Friday. Or, contact us by email at: stainmaster@invista.com.
PAGE 4
• If INVISTA determines that your claim is covered under one or more of the limited warranties, INVISTA will, at its sole option, determine to repair the affected area of your carpet, or, if repair cannot reasonably be made, will determine to replace the affected area of carpet. • If INVISTA replaces your STAINMASTER® carpet under any of these limited warranties, the remaining portion of the Warranty Period will be based on your original purchase date.
PAGE 5
Lifetime Stain Resistance Limited Warranty (pet urine; food & beverage) For the Warranty Period stated the surface pile of your STAINMASTER® carpet will resist food and beverage or pet urine stains that occur during normal residential use (“covered stains”) subject to your compliance with recommended carpet care and cleaning procedures, shown on pages 1 and 2, INVISTA will, at our sole option, repair the affected area of your carpet containing the covered stain.
PAGE 6
This warranty coverage applies to indoor carpet installations only. • If INVISTA determines that the noticeable color change due to sunlight or atmospheric contaminants exceeds the AATCC(4) Gray Scale criterion, INVISTA will, at our sole option, repair or replace the affected area of your carpet and will handle such claims per the Terms and Conditions.