User's Manual
23
W and WIP Panel www.videofied.com
2G3G LEVEL :
ERROR XXX
In case of 2G3G errors during initial programming, we strongly suggest to continue with
the installation and perform the 2G3G level test again once achieved.
The following is a list of error codes that can appear aer the 2G3G test.
Security limitations on the SIM card must be disabled.
The PIN of the SIM card has to be disabled or 0000.
6. 2G3G error codes
Codes Errors
03 ou 04LP
No network coverage or no SIM card
inserted
003
SIM card not detected/not inserted
010
SIM not inserted
011
PIN code necessary
-> PIN code must be deactivated
012
PUK code necessary, SIM card blocked
013
Default SIM card
014
SIM card busy
015
Error on SIM
030, 043,
057, 102,
132, ...
• No network coverage
• Typographical error in the APN Code,
username, password
• SIM card not activated
This error checklist is provided for information purposes only.
This is not a comprehensive list, but it is representative of
most cases. Some events or codes are subject to change by
SIM card operators.
However, the 2G3G level test errors results in the majority of
cases have the following causes :
• SIM Card activation Delay:
Some operators require an additional delay up to 48 hours to
activate automatic data transmission. Please check with your
operator prior to installation.
• APN CODE, USERNAME and PASSWORD :
The 2G3G settings are supplied by the operator. Please make
sure you have entered the code exactly as indicated by your
local SIM card operator.
Note: When entering your SIM card settings, both APN codes,
username and password fields are case sensitive! (It makes a
difference between UPPER and lower case letters).
To switch between UPPER and lower case, use the M/m key
from CMA keypad or hold a digit key (0-9) for XMA/XMB.
Insufficient GPRS Network:
When the panel is unable to find any signal, proceed to GPRS
level test in another location on site. You can also find the
network state or condition of use by directly contacting your
local operator.
INSTALLATION
MANUAL