Warranty

Updated 12/16/19 Page 2 of 2
CUSTOMER SATISFACTION GUARANTEE
To receive a refund, you first need to contact RST
by calling [phone] option 2 or send us an
email at: [e-mail].
You may return new items purchased DIRECTLY
from RSTbrands.com within 30 days of delivery for
a refund of the cost of the product. The product(s)
must be returned in the original packaging,
including any parts, accessories, manuals, and
documentation and be in resalable condition.
You will be required to pay the cost of return
shipping to RST’s warehouse location.
Returned products must arrive at our warehouse
within 45 days of the original delivery to qualify.
You should receive your refund to be credited to
your bank account within 3 to 4 weeks.
You must provide a copy of your sales receipt or
other acceptable proof of purchase.
To the extent permitted by law, all sales of RST
products are governed by Utah law, without giving
effect to its conflict of law provisions.
ITEMS NOT COVERED UNDER WARRANTY
Commercial or Institutional use including, but not
limited to multi-family residential units, hotels,
resorts, and other commercial related institutional
applications.
Damage caused by shipping, accidents, fading,
staining, natural weathering, misuse, alterations or
repairs. No other person is authorized to assume
liability on behalf of RST and in no event shall RST
be liable for any contributory or subsequent
damage related to the merchandise purchased
from RST.
Rust, seepage, or bleeding from crevices or hidden,
non-finished surfaces inherent in some ornate
designs and/or oxidation of frames resulting from
exposed metals that have been scratched, chipped
or not maintained as outlined in the care and
maintenance instructions.
Failure caused by unreasonable, unforeseen use or
abuse.
Natural fading, color variations, veining, crazing or
hairlines, scaling, patinas or fillers necessary and
inherent to certain types of natural stone. Normal
fading of frame finish.
Accidental damage (including fire, wind or other
acts of God).
Permanent stains caused by lotions, oils or other
similar substances.
Hard-water deposits or calcium build-up due to
minerals.
Tabletops installed and/or used with other
manufacturer's table bases or incorrect
installation of the base to the tabletop.
Failures caused by any third-party product, service,
or system connected in conjunction with
RST products.