Product Info

SME VoIP Handset Guide 4.8
Proprietary and Confidential
Page | 62
1. Initiate a call with a counterpart so that the handset displays “Connected” as shown above.
2. Press the right softkey “Transfer” on either of the handsets in call, and the counterpart of the call is put
on hold.
3. Enter the number that the transfer should be made to, and press transfer.
4. This will end the call on the first handset party (screen showing “Call ended”) and the second party will
stop being on hold and hear a ring back tone instead, which indicates that this handset is now calling the
third party.
5. When the third party answers the call, an unattended transfer has been made and the second and third
party are now in call.
NOTE: As with attended transfer, it is also possible to make an unattended transfer by pressing either the left
softkey “Hold”, or the middle softkey “Conf.” instead of pressing the right softkey “Transfer” in step 2.