Product Info

SME VoIP Handset Guide 4.8
Proprietary and Confidential
Page | 63
7.5 Swap between Two Calls
It is possible to swap between two calls. In this case, one party will be in ongoing call, and the second party will
be on hold. I.e. “Swap” means that it is possible to toggle between these two parties.
1. Initiate a call with a counterpart so that the handset displays “Connected” as shown above.
2. Put this call on hold by pressing the left softkey “Hold”.
3. Enter the number of a second party and press the green “Off-hook” button.
4. A ring back tone is now heard in the handset, as the second party is alerting.
5. As the second party answers the call a “Connected” screen as above is displayed.
6. By pressing the left softkey “Swap” the ongoing call is now back to the first party, whereas the second
party is now put on hold.
7. From this point, it is possible to toggle between the two parties by pressing “Swap”. For each time that
“Swap” is pressed a toggle is made between the two external parties, and the “Connected” screen
shows the phone numbers to indicate if it is the first or second call that is ongoing.