Ruckus Wireless™ ZoneFlex™ Indoor Access Point Release 9.4 User Guide For the following indoor ZoneFlex AP models: ■ ZoneFlex 2942 802.11g Smart Wi-Fi Access Point ■ ZoneFlex 7942 802.11n Smart Wi-Fi Access Point ■ ZoneFlex 7962 Dual Band 802.11n Smart Wi-Fi Access Point ■ ZoneFlex 7341 802.11n Smart Wi-Fi Access Point ■ ZoneFlex 7343 802.11n Smart Wi-Fi Access Point ■ ZoneFlex 7363 Dual Band 802.11n Smart Wi-Fi Access Point ■ ZoneFlex 7321 802.11n Smart Wi-Fi Access Point ■ ZoneFlex 7982 Dual Band 802.
Contents About This Guide Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii Documentation Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii 1 Introducing the ZoneFlex Access Point Overview of the ZoneFlex Access Point . . . . . . . . . . . . . . . . . . . . . . .
Disconnect the Access Point from the Network . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Step 3: Deploy the Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 1. Choose a Location for the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 2. Connect the Access Point to a Power Source and the Network . . . . . . . . . . . 46 Troubleshooting Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Viewing Current Local Subnet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98 Viewing Current Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99 Viewing Associated Wireless Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100 Changing the Administrative Login Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101 Enabling Other Management Access Options . . . . . . . . . . . .
iv
About This Guide About This Guide This guide describes how to install, configure, and manage the Ruckus Wireless™ ZoneFlex™ Access Point. This guide is written for those responsible for installing and managing network equipment. Consequently, it assumes that the reader has basic working knowledge of local area networking, wireless networking, and wireless devices.
About This Guide Table 2.
1 Introducing the ZoneFlex Access Point In This Chapter Overview of the ZoneFlex Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Unpacking the ZoneFlex Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Getting to Know the Access Point Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introducing the ZoneFlex Access Point Unpacking the ZoneFlex Access Point Unpacking the ZoneFlex Access Point 1. Open the Access Point package, and then carefully remove the contents. 2. Return all packing materials to the shipping box, and put the box away in a dry location. 3. Verify that all items listed in Package Contents below are included in the package. Check each item for damage. If any item is damaged or missing, notify your authorized Ruckus Wireless sales representative.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 2942/7942 Access Point The side panel of ZoneFlex 2942/7942 features four LED indicators that can be used to assess both device and network status. The rear view displays the connector panel, which includes the LAN ports and the optional external antenna connection. Refer to the following illustrations and tables to learn more.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 3. ZoneFlex 2942/7942 side panel elements Number LED/Button Name Description 2 DIR LED • Off: The Access Point is not being managed by ZoneDirector (standalone mode). • Green: The Access Point is being managed by ZoneDirector. • Slow flashing green (one flash every two seconds): The Access Point is being managed by ZoneDirector, but is currently unable to communicate with ZoneDirector.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 3. ZoneFlex 2942/7942 side panel elements Number LED/Button Name Description 7 Kensington Lock The Kensington lock feature, located on the opposite side of the unit from the pictured LEDs, is designed to prevent the sliding door from opening, thus locking the unit. The Kensington lock works with a Kensington MicroSaver lock.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features CAUTION: The external antenna connectors are for indoor use only. Do not connect them to outdoor antennas. Table 4. ZoneFlex 2942/7942 rear panel elements Number Item Name Description 1 Power Connect the power adapter to this socket. (Input 110-240V AC, Output 12V 1.0A DC). Power can also be supplied via 10/100 PoE port. 2 Lock Hasp The lock hasp works with a cable or Ruckus mounts.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7962 Access Point The physical features of ZoneFlex 7962 are very similar to ZoneFlex 2942/7942. It uses the same dome-type chassis with the sliding door and Kensington lock on the side panel. There are slight differences, however, in the side panel and rear panel elements. Refer to the illustrations below for more information. Side Panel Features Figure 3 illustrates the side panel features of the ZoneFlex 7962.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 6. ZoneFlex 7962 side panel elements Number LED/Button Name Description 2 DIR LED • Off: The Access Point is not being managed by ZoneDirector (standalone mode). • Green: The Access Point is being managed by ZoneDirector. • Slow flashing green (one flash every two seconds): The Access Point is being managed by ZoneDirector, but is currently unable to communicate with ZoneDirector.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 6. ZoneFlex 7962 side panel elements Number LED/Button Name Description 5 HARD RESET Button Pushing and quickly releasing this internal button reboots the AP. Pushing and holding it for six seconds resets the AP to factory default settings. CAUTION! Resetting the AP to factory default settings will erase all settings that you configured previously.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Features Figure 4 shows the rear panel of the ZoneFlex 7962. For a description of each rear panel part, refer to Table 7. Figure 4. ZoneFlex 7962 rear panel features 5 1 Table 7. 2 3 4 ZoneFlex 7962 rear panel elements Number Item Name Description 1 Power Connect the power adapter to this socket. (Input 110-240V AC, Output 12V 1.0A DC). Power can also be supplied via the 10/100/1000 PoE port.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 7. ZoneFlex 7962 rear panel elements Number Item Name Description 4 OPTIONAL Button Not active in this model at this time. 5 SOFT RESET Button Use to reset AP. This is a normal reset and does not set AP back to factory defaults. ZoneFlex 7341 Access Point ZoneFlex 7341 features five LEDs on its front panel, and buttons and connectors on its rear panel.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 8. ZoneFlex 7341 front panel elements LED Description DIR LED • Off: The Access Point is not being managed by ZoneDirector (standalone mode). • Green: The Access Point is being managed by ZoneDirector. • Slow flashing green (one flash every two seconds): The Access Point is being managed by ZoneDirector, but is currently unable to communicate with ZoneDirector.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Figure 6 shows the rear panel of the ZoneFlex 7341. For a description of each rear panel part, refer to Table 9. Figure 6. ZoneFlex 7341 rear panel 3 1 2 Table 9. 4 ZoneFlex 7341 rear panel elements Number Item Name Description 1 OPT Button Not active in this model at this time. 2 HARD RESET Button Pressing, and then quickly releasing this internal button reboots the AP.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Figure 7. ZoneFlex 7343 front panel Table 10. ZoneFlex 7343 front panel elements LED Description PWR LED • Off: Off. • Red: Boot up in process. • Green: On. OPT LED Not used in this model DIR LED • Off: The Access Point is not being managed by ZoneDirector (standalone mode). • Green: The Access Point is being managed by ZoneDirector.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 10. ZoneFlex 7343 front panel elements LED Description WLAN LED • Off: The WLAN service is down. • Amber: The WLAN service is up and no clients are associated (standalone), or no wireless clients and no downlink MAPs are connected (RAP). • Green: The WLAN service is up and at least one wireless client is associated. If Mesh is enabled, no downlink MAPs are connected.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Figure 8 shows the rear panel of the ZoneFlex 7343. For a description of each rear panel part, refer to Table 11. Figure 8. ZoneFlex 7343 rear panel 1 3 4 5 2 Table 11. ZoneFlex 7343 rear panel elements Number Item Name Description 1 OPT Button Not active in this model at this time. 2 HARD RESET Button Pressing, and then quickly releasing this internal button reboots the AP.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7363 Access Point ZoneFlex 7363 features five LEDs on its front panel, and buttons and connectors on its rear panel. Front Panel Figure 9 shows the front panel of the ZoneFlex 7363. For a description of each front panel part, refer to Table 12. Figure 9. ZoneFlex 7363 front panel Table 12. ZoneFlex 7363 front panel elements LED Description PWR LED • Off: Off. • Amber: Boot up in process. • Green: On.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 12. ZoneFlex 7363 front panel elements LED Description 2.4G LED (WLAN) • Off: The WLAN service is down. • Green: The WLAN service is up, at least one client is associated, and signal quality is good (RSSI >= 15). • Flashing green (two flashes every second): The WLAN service is up but no clients are associated. • Amber: The WLAN service is up, at least one client is associated, but signal quality is poor (RSSI < 15).
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Figure 10 shows the rear panel of the ZoneFlex 7363. For a description of each rear panel part, refer to Table 13. Figure 10. ZoneFlex 7363 rear panel 1 3 4 5 2 Table 13. ZoneFlex 7363 rear panel elements Number Item Name Description 1 OPT Button Not active in this model at this time. 2 HARD RESET Button Pressing, and then quickly releasing this internal button reboots the AP.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7321 Access Point ZoneFlex 7321 features five LEDs on its front panel, and buttons and connectors on its rear panel. Front Panel Figure 11 shows the front panel of the ZoneFlex 7321. For a description of each front panel part, refer to Table 14. Figure 11. ZoneFlex 7321 front panel Table 14. ZoneFlex 7321 front panel elements LED Description PWR LED • Off: Off. • Red: Boot up in process. • Green: On.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 14. ZoneFlex 7321 front panel elements LED Description DIR LED • Off: The AP is not being managed by ZoneDirector (standalone mode). • Green: The AP is being managed by ZoneDirector. • Slow flashing green (one flash every two seconds): The AP is being managed by ZoneDirector, but is currently unable to communicate with ZoneDirector.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Figure 12 shows the rear panel of ZoneFlex 7321. For a description of each rear panel part, refer to Table 15. Figure 12. ZoneFlex 7321 rear panel 1 2 3 Table 15. ZoneFlex 7321 rear panel elements Number Item Name Description 1 10/100/1000 PoE Port One RJ-45 port for a 10/100/1000 PoE (Power over Ethernet, 802.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7982 Access Point ZoneFlex 7982 features five LEDs on its front panel, and buttons and connectors on its rear panel. Front Panel Figure 13 shows the front panel of the ZoneFlex 7982. For a description of each front panel part, refer to Table 16. Figure 13. ZoneFlex 7982 front panel Table 16. ZoneFlex 7982 front panel elements LED Description Power LED • Off: Off. • Red: Boot up in process. • Green: On.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 16. ZoneFlex 7982 front panel elements LED Description AIR LED • Off: The Access Point is operating as a Standalone or RootAP. • Green: The AP is functioning as a Mesh AP (MAP), and the wireless signal to its uplink AP is good. • Fast flashing green (two flashes every second): The AP is functioning as a Mesh AP (MAP), and the wireless signal to its uplink AP is fair.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Figure 14 shows the rear panel of the ZoneFlex 7982. For a description of each rear panel part, refer to Table 17. Figure 14. ZoneFlex 7982 rear panel 1 2 3 4 Table 17. ZoneFlex 7982 rear panel elements Number Item Name Description 1 10/100/1000 Port One RJ-45 port for a 10/100/1000 connection 2 10/100/1000 PoE Port One RJ-45 port for a 10/100/1000 PoE (Power over Ethernet, 802.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features 26
2 Installing the Access Point In This Chapter Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Step 1: Preconfigure the Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Step 2: Verify Access Point Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Step 3: Deploy the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the Access Point Before You Begin Perform a Site Survey Before installing the Access Point, perform a site survey to determine the optimal Access Point placement for maximum range, coverage, and network performance. When performing a site survey, consider the following factors: ■ ■ ■ ■ Data rates: Range is generally inversely proportional to data rates. The maximum radio range is achieved at the lowest workable data rate. Higher data rates will generally be achieved at closer distances.
Installing the Access Point Before You Begin Determine the Optimal Mounting Location and Orientation The location and orientation that you choose for the Access Point play a critical role in the performance of your wireless network. In general, Ruckus Wireless recommends installing the Access Point away from obstructions and sources of interference and ensuring that the top of the Access Point is pointing in the general direction of its wireless clients.
Installing the Access Point Before You Begin Figure 16. Recommended orientation for maximum vertical plane coverage Excellent Reach Good Reach Limited Reach Excellent Reach Figure 17.
Installing the Access Point Before You Begin ZoneFlex 7341, 7343, 7363, 7321 and 7982 Orientation ZoneFlex 7341, 7343, 7363, 7321 and 7982 have a more rounded coverage area and less horizontal range (when mounted horizontally) compared to the dome-shaped ZoneFlex 2942, 7942 and 7962 APs. Figure 18.
Installing the Access Point Before You Begin Figure 19.
Installing the Access Point Before You Begin Figure 20.
Installing the Access Point Step 1: Preconfigure the Access Point Step 1: Preconfigure the Access Point The procedure for completing the Access Point’s essential configuration depends on whether you want it to be managed by either ZoneDirector or FlexMaster or to operate as a standalone Access Point.
Installing the Access Point Step 1: Preconfigure the Access Point 1. Connect the Access Point to a Power Source 1. Connect the power jack to the power connector on the rear panel of your ZoneFlex Access Point. 2. Connect the power adapter to a power source. 3. Verify that the power LED on the Access Point is green. You have completed connecting the Access Point to a power source. NOTE: If using PoE, you do not need to connect a power adapter to the AP.
Installing the Access Point Step 1: Preconfigure the Access Point Configuring for Standalone Operation or for Management by FlexMaster This section describes the steps you need to complete to set up the AP in standalone mode or to be managed by Ruckus Wireless FlexMaster server, if you have one installed on the network.
Installing the Access Point Step 1: Preconfigure the Access Point 5. Click Use the following IP address, and then configure the IP address settings with the values listed in Table 18. For a sample configuration, refer to Figure 21. Table 18. Configure your computer’s IP address settings IP address 192.168.0.22 (or any address in the 192.168.0.x network—with the exception of 192.168.0.1, which is the default IP address assigned to the Access Point) Subnet mask 255.255.255.
Installing the Access Point Step 1: Preconfigure the Access Point 3. Log Into the Access Point’s Web Interface 1. On the administrative computer, open a Web browser window. 2. In the address or location bar, type the following address: https://192.168.0.1 3. Press on the keyboard to connect to the Access Point’s Web interface. A security alert message appears. 4. Click Yes or OK (depending on the browser) to continue. The Access Point’s login page appears. Figure 22.
Installing the Access Point Step 1: Preconfigure the Access Point For your reference, the default wireless settings on the Access Point are listed in Table 19. Table 19. Default wireless settings Setting Default Value SSID (network name) Wireless 1 to Wireless 8 (2.4 Ghz Radio) Wireless 9 to Wireless 16 (5 GHz Radio only available on dual radio APs) Encryption (security) Disabled on all WLANs Default management IP address 192.168.0.1 Configure Common Wireless Settings 1.
Installing the Access Point Step 1: Preconfigure the Access Point 4. Continue to “Configure Wireless # Settings” below. Figure 23. The Configuration > Wireless > Common tab Configure Wireless # Settings 1. Click one of the Wireless # tabs. 2. In Wireless Availability, click Enabled. 3. In Broadcast SSID, click Enabled. 4. Clear the SSID box, and then type a unique and descriptive name that you want to call this wireless network. For example, you can type Ruckus Wireless AP.
Installing the Access Point Step 1: Preconfigure the Access Point Figure 24. The Configuration > Wireless > Wireless 1 tab (Optional) Set the FlexMaster Server Address If you have a FlexMaster server installed on the network and you intend to use FlexMaster to manage the Access Point, you can set the FlexMaster server address at this point. Before starting this procedure, make sure you obtain the correct FlexMaster server URL.
Installing the Access Point Step 1: Preconfigure the Access Point https://192.168.20.1/intune/server 5. Click Update Settings to save your changes. You have completed setting the FlexMaster server address on the Access Point. Figure 25. Type the FlexMaster server URL NOTE: Instructions on how to verify that the Access Point and FlexMaster can communicate with each other are provided in “Check the TR069 Status (FlexMaster Management Only)” on page 44. 5.
Installing the Access Point Step 2: Verify Access Point Operation • • On Windows 7, click Start > Control Panel > Network and Internet > Network and Sharing Center > Change Adapter Settings. On Windows XP, click Start > Control Panel > Network Connections. 2. When the Network Connections window appears, right-click the icon for Local Area Connection, and then click Properties. 3.
Installing the Access Point Step 2: Verify Access Point Operation • • Windows XP: In the system tray, right-click the (Wireless Network Connection) icon, and then click View Available Wireless Networks. Windows 7: Left click the icon. 3. In the list of available wireless networks, click the network with the same SSID as you configured in “Configure Wireless # Settings” on page 40. For example, if you set the SSID to Ruckus Wireless AP, click the wireless network named Ruckus Wireless AP. 4.
Installing the Access Point Step 2: Verify Access Point Operation 1. Log in to the Access Point’s Web interface. 2. Go to the Administration > Management page. 3. Scroll down to the TR069 Status section. 4. Check the value for Last successful contact. If it shows a date in green, this indicates that the Access Point was able to successfully communicate with FlexMaster. Disconnect the Access Point from the Network 1. Disconnect the Access Point from the power source. 2.
Installing the Access Point Step 3: Deploy the Access Point Step 3: Deploy the Access Point In this step, you will place the Access Point in a suitable location on the network and connect it to a power source and to your network environment. 1. Choose a Location for the Access Point You can install the Access Point on a flat surface (for example, on a desktop or tabletop) or mount it on a wall or ceiling.
Installing the Access Point Troubleshooting Installation 2. Connect the power adapter to a power source. 3. Obtain an Ethernet cable that is long enough to connect the Access Point to your network’s router, switch, or hub. 4. Connect one end to a LAN port on the AP, and then connect the other end to your network’s router, switch, or hub. 5. Verify that the power LED on the Access Point is green. Congratulations! You have completed setting up the Access Point on your network.
Installing the Access Point Troubleshooting Installation 48
3 Navigating the Web Interface In This Chapter Logging Into the ZoneFlex Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Navigating the Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Logging Into the ZoneFlex Web Interface If you need to manage your AP, you do it with the features of the ZoneFlex Web interface (which you already used to set up the AP for use).
Navigating the Web Interface Navigating the Web Interface Navigating the Web Interface You manage the Access Point through a Web browser-based interface that you can access from any networked computer. Table 21 lists the Web interface features that are identified in Figure 26. Figure 26. Elements of the ZoneFlex AP Web Interface Tabs Log Out Button Help Button Menu Workspace Table 21. ZoneFlex AP Web interface elements Element Description Menu Under each category (Status, Configuration, etc.
Navigating the Web Interface If You Are Using a Dual Band ZoneFlex Access Point Table 21. ZoneFlex AP Web interface elements Element Description Help Button Click this button to open a help window with information related specifically to the options currently displayed in the workspace. If You Are Using a Dual Band ZoneFlex Access Point If your ZoneFlex AP model is 7363/7962/7982, note that elements on the Web interface menu are slightly different from the other (single band) ZoneFlex AP models.
Navigating the Web Interface If You Are Using a Dual Band ZoneFlex Access Point 52
4 Configuring the Access Point In This Chapter Configuring Device Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Configuring Internet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Configuring Local Subnets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Configuring Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring the Access Point Configuring Device Settings Configuring Device Settings Device settings refer to the device name, temperature update, location and service provider login settings. (Temperature update is only available on certain ZoneFlex models.) Figure 28. The Configuration > Device page To configure the device settings 1. Go to Configuration > Device. The Configuration > Device page appears. 2.
Configuring the Access Point Configuring Internet Settings 5. Click Update Settings to save and apply your changes. Configuring Internet Settings Internet settings define how the Access Point connects to your local area network and to the Internet. This section describes how to view and configure the Access Point’s Internet settings.
Configuring the Access Point Configuring Internet Settings Each of the AP’s wireless interfaces can be assigned a single VLAN. When a packet enters the AP through its wireless interface, the packet is assigned to the Access VLAN configured on the Configuration > Wireless page (by default, 1). AP Ethernet ports however, can be configured to pass all VLAN traffic (Trunk Ports) or multiple specific VLANs (General ports).
Configuring the Access Point Configuring Internet Settings Obtaining and Assigning an IP Address There are three methods of assigning IP addresses to the Access Point: ■ DHCP / Auto Configuration ■ Static IP ■ PPPoE DHCP / Auto Configuration If you leave the Access Point at its default configuration, it will attempt to obtain an IPv4 address from a DHCP server on the network. In an IPv6 network environment, the AP will attempt to obtain an IPv6 address from an IPv6 Auto Configuration server.
Configuring the Access Point Configuring Internet Settings 2. Review the current settings. 3. If the current Connection Type is DHCP, you will be able to see the currentlyassigned IP address and subnet mask listed below. • • To force the AP to release its DHCP-assigned IP address, click Release DHCP. This will disconnect the user from Web interface as the system reverts to its default IP address. Log in to the device using the default IP address (192.168.0.
Configuring the Access Point Configuring Internet Settings PPPoE Point to Point Protocol over Ethernet (PPPoE) is a Layer 2 protocol which uses the PPP (Point to Point) protocol to connect a client system to a server system over a one to one network link. All traffic for a PPPoE connected client must go through the PPPoE server to reach the client. A PPPoE server can therefore be used to route, NAT, firewall, and perform QoS traffic shaping.
Configuring the Access Point Configuring Internet Settings Figure 31. L2TP Connection To configure L2TP tunneling 1. Go to Configuration > Internet. 2. Under L2TP Connection, click Enable. 3. In L2TP Network Server IP Address, type the IP address of the L2TP network server (LNS) to which the device will connect. 4. In L2TP Network Server Password, type the L2TP server password. 5.
Configuring the Access Point Configuring Local Subnets Configuring Local Subnets ZoneFlex Access Points can be configured to provide routing/network address translation (NAT) functionality by using the Local Subnets feature. When a Local Subnet is enabled, the standalone AP plays the role of a gateway router with the ability to manage its own subnets, providing DHCP server and DNS cache functions for both wired and wireless clients.
Configuring the Access Point Configuring Wireless Settings Figure 32. Configuring local subnets and enabling router mode Configuring Wireless Settings This section describes how to configure the wireless settings of the Access Point. There are two types of wireless settings that you need to configure: ■ ■ Configuring Common Wireless Settings: Includes the wireless mode, country code, and advanced wireless settings, such as the wireless transmit power and wireless protection mode.
Configuring the Access Point Configuring Wireless Settings Figure 33. The Configuration > Wireless > Common page To configure the wireless settings common to all WLANs 1. Go to Configuration > Wireless. The Configuration > Wireless > Common page appears. NOTE: If you are using a ZoneFlex 7363/7962/7982, go to Configuration > Radio 2.4G or Configuration > Radio 5G. 2. Make changes to the common wireless settings listed in the table below.
Configuring the Access Point Configuring Wireless Settings Wireless Mode On 802.11b/g APs: The wireless mode options include the following: • Auto-Select: Allows both 802.11g- and 802.11b-compliant devices to connect to the network. This is the default setting. • 2.4GHz 54 Mbps (For faster 802.11g devices only): Allows only 802.11g-compliant devices to join the network. • 2.4GHz 11Mbps (For slower 802.11b devices only): Allows only 802.11b-compliant devices to join the network. On dual radio 802.
Configuring the Access Point Configuring Wireless Settings External Antenna NOTE: This option only appears if you are using the ZoneFlex 2942 AP. The ZoneFlex 2942 AP provides an external antenna port, in case you want to attach an external antenna to extend the range of your wireless network. To enable the AP to use the external antenna, select the Enabled option in this section. This option is disabled by default.
Configuring the Access Point Configuring Wireless Settings Figure 34. The ZoneFlex 7321 can be configured to operate in either 2.4GHz or 5GHz mode Reviewing Common Advanced Settings Advanced wireless settings should only be changed by an experienced administrator. Incorrect settings can severely impact wireless performance. It is recommended that the default settings be retained for best performance.
Configuring the Access Point Configuring Wireless Settings Figure 35. The Configuration > Wireless > Advanced > Common page To configure the advanced common options 1. On the Configuration > Wireless page, click Edit Common Settings. The Configuration > Wireless > Advanced > Common page appears. NOTE: If you are using a ZoneFlex 7363/7962/7982 AP, go to Configuration > Radio 2.4G or Configuration > Radio 5G > Edit Common Settings. 2. Configure the advanced settings listed in Table 22 as required.
Configuring the Access Point Configuring Wireless Settings Table 22. Advanced wireless common settings Option Description Transmit Power The default setting is Full. Select the level of transmit power from the drop-down menu. This option sets the maximum transmit power level relative to the predefined power (this value differs according to the current country code). Protection Mode (Inactive by default.) If you activate protection, you control how 802.
Configuring the Access Point Configuring Wireless Settings Configuring Wireless # Settings The Access Point provides up to eight wireless LANs per radio that can be individually configured to provide different kinds of services for different kinds of wireless clients, traffic types or different user groups. Each WLAN can be configured with separate security settings, VLANs, access controls and rate limiting policies, among other settings. Figure 36. Wireless # settings To configure wireless settings 1.
Configuring the Access Point Configuring Wireless Settings Table 23. WLAN options Option Description Wireless Network This wireless network name is for management purposes only, and is not visible to the user. Wireless Availability This option controls whether or not the wireless network is available to users (Off or On). Broadcast SSID This option controls whether or not the WLAN SSID is visible to anyone looking for wireless networks.
Configuring the Access Point Configuring Wireless Settings Hotspot Service Select a Hotspot configuration from the list to enable Hotspot service on this WLAN, if you have configured it from the Configuration > Hotspot page. See “Configuring Hotspot Service” on page 88. Local Subnet This option appears if you have selected Local Subnet NAT and Route to WAN under Packet Forwarding, and allows you to choose which subnet this WLAN’s traffic will be part of.
Configuring the Access Point Configuring Wireless Settings Using WEP Wired Equivalent Privacy (WEP) is a security algorithm for 802.11 wireless networks designed to provide data confidentiality comparable to that of a wired network. WEP uses a pre-shared key for encrypting data frames that is shared among all users of the wireless network. For this reason and others, WEP has been discredited as a security mechanism and should be avoided in favor of WPA if at all possible.
Configuring the Access Point Configuring Wireless Settings NOTE: If you are using a ZoneFlex 7363/7962/7982 AP, go to Configuration > Radio 2.4G or Configuration > Radio 5G. 2. Click the Wireless # tab that you want to configure. The Configuration > Wireless > Wireless[#] page appears. 3. Click the Encryption Method menu, and then click WEP. An additional set of WEPspecific encryption options appear on this page. 4. Review the encryption settings listed in Table 24, and then make changes as required.
Configuring the Access Point Configuring Wireless Settings Selecting WPA as the Encryption Method allows you to choose WPA version, WPA Authentication and WPA Algorithm. This section discusses WPA-PSK (pre-shared key). For information on WPA-Enterprise (WPA-802.1X), see “Customizing 802.1X Settings” on page 76. Use of WPA-PSK (also known as WPA-Personal) allows automatic key generation based on a single passphrase.
Configuring the Access Point Configuring Wireless Settings 3. Click the Encryption Method menu, and then click WPA. An additional set of WPA-specific options appear on this page. 4. Review the encryption settings listed in Table 25, and then make changes as preferred. Table 25. Encryption settings Encryption Setting Description WPA Version Your options are WPA, WPA2 or WPA Auto.
Configuring the Access Point Configuring Wireless Settings WPA Algorithm • TKIP: Temporal Key Integrity Protocol is an older encryption algorithm that provides stronger security than a shared WEP key, but not as strong as the newer AES algorithm. • AES: AES (Advanced Encryption Standard) replaces TKIP as the default (and recommended) encryption algorithm for modern wireless LANs. • Auto: Auto allows both encryption algorithms to be used on the same WLAN.
Configuring the Access Point Configuring Wireless Settings Figure 39. 802.1X settings To configure 802.1X authentication settings on a WLAN 1. Go to Configuration > Wireless. The Configuration > Wireless > Common page appears. NOTE: If you are using a ZoneFlex 7363/7962/7982 AP, go to Configuration > Radio 2.4G or Configuration > Radio 5G. 2. Click a Wireless # tab to configure. The Configuration > Wireless > Wireless[#] page appears. 3. Click the Encryption Method menu, then click WPA.
Configuring the Access Point Configuring Wireless Settings 7. Click Go back to Wireless Configuration to reopen the previous page. Setting Threshold Options The following options allow you to fine-tune the “Protection Mode” behavior, set previously on the Configuration > Wireless > Advanced > Common page. After activating a Protection Mode, you can open each Wireless tab and customize the threshold settings, which determine what is put into effect and when.
Configuring the Access Point Configuring Wireless Settings 5. Click Update Settings to save and apply the changes. A confirmation message appears at the top of the page. You have completed configuring the threshold options. To reopen the previous page, click the Go back to Wireless Configuration link. Figure 40. Threshold settings Rate Limiting Rate Limiting allows you to cap the per client data transfer rates for a specific WLAN. To enable per station rate limits 1. Go to Configuration > Wireless.
Configuring the Access Point Configuring Wireless Settings 6. Click Update Settings to save your changes. Figure 41. Limit per station traffic rates on a specific WLAN Controlling Access to the Wireless Network Access Control enables you to specify the stations are allowed to join (associate with) your wireless networks. Access controls can be configured for each WLAN from its respective Wireless # tab.
Configuring the Access Point Configuring Wireless Settings ■ Denying Only Stations Listed in the Access Controls Table: If you select Deny only stations listed in the Access Controls Table, then stations entered into the access-controls table are disallowed but all others are allowed. To add MAC addresses, see “Changing the Access Controls for a WLAN” on page 81.
Configuring the Access Point Configuring Ethernet Ports 5. To add a MAC address to the Access Control table, click the Add new entry button. 6. Fill out the following text boxes: • Address: Six text boxes appear in which you enter the desired MAC address, in hexadecimal digit form, two characters in each box. You can specify a full 12-hex-digit MAC address or enter “wildcard” characters for “don't care” digits. Allowable hex-digit characters are 0-9, a-f, and A-F.
Configuring the Access Point Configuring Ethernet Ports Figure 43. The Configuration > Ethernet Ports page To configure LAN ports 1. Go to Configuration > Ethernet Ports. 2. Review the following table and make changes as needed for each of the ports labeled PORT 1 through PORT 4 (depending on AP model), which correspond to the AP’s Ethernet ports. Setting Description Enable All Ethernet ports are enabled by default. Unchecking this box next to a port disables that port entirely.
Configuring the Access Point Configuring Ethernet Ports Packet Forwarding Isolated: Selecting Isolated causes the traffic from this port to terminate at the Access Point. Bridge to WAN: The default setting, Bridge to WAN forwards packets arriving on this port to the WAN (uplink) port and eventually to their external destinations using Layer 2 forwarding. Local Subnet NAT and Route to WAN: This setting allows routing of packets to their destinations using Layer 3 network address translation (NAT).
Configuring the Access Point Configuring Ethernet Ports VLAN Untag ID: Enter a valid VLAN ID in this field to segment traffic arriving on this port to a specific VLAN. Default is 1. Valid VLAN entries are 1-4094. Members: Displays the VLAN membership of the port. (Membership is configurable only for the General port type.) See “Working with Port-Based VLANs” on page 88 for more information.
Configuring the Access Point Configuring Ethernet Ports Access Port Access Ports are used to provide network access. Traffic arriving on different Access Ports can be segmented into different logical networks (VLANs) using the Untag VLAN ID field. Access Ports are members of only one VLAN--the VLAN that is configured in the Untag VLAN field. General Port The General Port can be configured to support multiple tagged VLANs and one untagged VLAN.
Configuring the Access Point Configuring Ethernet Ports ■ ■ ■ ■ ■ ■ A single port can not be configured as both an Authenticator and Supplicant at the same time. Only one port per AP can be configured as a Supplicant. If the AP is connecting to a switch port with 802.1X authentication enabled, the AP’s port type should be configured as a Trunk Port and its role should be configured as Supplicant. The switch port should be configured as a Trunk port in Port-based Authenticator mode.
Configuring the Access Point Configuring Hotspot Service Working with Port-Based VLANs The Access Point provides options for segmenting all incoming traffic (both wireless and wired Ethernet traffic) into specific VLANs. There are two ways to segment incoming traffic into VLANs: ■ ■ Each of the wireless interfaces (SSIDs) can be configured with a specific Access VLAN ID: (Configuration > Wireless > Wireless [#] > Access VLAN).
Configuring the Access Point Configuring Hotspot Service Setting Description After user is authenticated Select where you want to redirect the user after successful authentication. • Redirect to the above URL: return to the login URL configured above. • Redirect to the URL the user intended to visit: upon successful authentication, go directly to the URL that the user originally entered (typically the browser’s home page). • Redirect to: specify a URL to which users are redirected after authentication.
Configuring the Access Point Configuring Hotspot Service Figure 44. Minimum configuration settings for providing Hotspot service Customizing Hotspot Optional Settings Optional Hotspot settings include a number of options for fine-tuning your Hotspot service, such as maximum session time, grace period, accounting update interval, etc. The following Hotspot options can be configured from the Configuration > Hotspot > More Options page: Table 30.
Configuring the Access Point Configuring Hotspot Service NAS ID Specify the Network Access Server identifier of this device. The NAS-ID attribute is sent in RADIUS access and accounting request messages. It can also be used as location identification when NASIP-Address cannot be used for this purpose. WISPr Location ID Specify the Hotspot location identifier. This value is provided in the RADIUS access and accounting requests.
Configuring the Access Point Configuring Hotspot Service UAM Shared Secret Figure 45. The UAM Shared Secret is the shared secret between this Access Point and the HTTP server for the Redirection URL. This setting is optional. Configuring optional Hotspot options Creating a Hotspot Walled Garden You can use the Hotspot Walled Garden rules to designate network destinations (host address or subnet) that users can access without going through authentication.
Configuring the Access Point Configuring Hotspot Service 4. Click Update to save your entry. You can create up to 64 entries in the Walled Garden Hosts table. Figure 46. The Walled Garden hosts table To remove entries from the Walled Garden hosts table 1. Click the check box next to the entry you want to remove, under the Remove? column. 2. Click Update. The entry is removed from the list. Allowing Unrestricted Access by MAC Address To allow certain clients unrestricted access to your Hotspot service 1.
Configuring the Access Point Configuring Hotspot Service Figure 47.
5 Managing the Access Point In This Chapter Viewing Current Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Viewing Current Internet Connection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Viewing Current Local Subnet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Viewing Current Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Managing the Access Point Viewing Current Device Settings Viewing Current Device Settings The Status > Device page displays a general overview of the AP’s current status, including device name, serial number, MAC address, current software version, etc. Figure 48.
Managing the Access Point Viewing Current Internet Connection Settings Viewing Current Internet Connection Settings The Status > Internet page displays information on the AP’s network settings; i.e., the settings that allow the AP to communicate with your local network and the Internet. Information includes IP address, gateway, DNS server, NTP server and connection type (method of obtaining an IP address -- DHCP or static IP). Figure 49.
Managing the Access Point Viewing Current Local Subnet Settings Viewing Current Local Subnet Settings The Status > Local Subnets page can be used to view the router (local subnet) configurations and list of any clients connected to those subnets. If you want to make changes to any of these settings, go to Configuration > Local Subnets. Refer to “Configuring Local Subnets” on page 61 for more information. Figure 50.
Managing the Access Point Viewing Current Wireless Settings Viewing Current Wireless Settings If you want to view the current common wireless settings that the AP is using, go to the Status > Wireless page (on dual band APs, go to Status > 2.4G or Status > 5G). Table 31 lists the descriptions of each common wireless setting. Table 31. Common Wireless settings Setting Description Wireless Mode Shows the wireless mode that the AP is currently using. Possible values include: • Auto-Select • 2.
Managing the Access Point Viewing Associated Wireless Clients Figure 51. The Status > Wireless (Radio 2.4G/5G) page Viewing Associated Wireless Clients A usage-monitoring capability has been built into the Access Point to help you monitor wireless clients that are associated with your wireless network. To view associated wireless clients 1. Go to Status > Wireless. The Status > Wireless page appears. NOTE: If you are using a ZoneFlex 7363/7962/7982 AP, go to Status > Radio 2.4G or Status > Radio 5G. 2.
Managing the Access Point Changing the Administrative Login Settings Figure 52. Viewing connected devices Changing the Administrative Login Settings The default user name is super and the default password is sp-admin. To prevent unauthorized users from logging in to the Web interface using these default administrator login settings, Ruckus Wireless recommends that you change the default Web interface password immediately after your first login. To change the default administrator login settings 1.
Managing the Access Point Enabling Other Management Access Options Figure 53. The Configuration > Device page Enabling Other Management Access Options In addition to managing the AP via a Web browser through HTTPS, several other management access options are available on the AP. These options include management access via HTTP, Telnet, and SSH. You can also view and set up the connection to a Ruckus Wireless FlexMaster server under the TR-069/SNMP Management Choice options.
Managing the Access Point Enabling Other Management Access Options Figure 54. The Administration > Management page To enable other management access options 1. Go to Administration > Management. The Management page appears.
Managing the Access Point Enabling Other Management Access Options 2. Review the access options listed in Table 32, and then make changes as needed. Table 32. Management Access Options Option Description Telnet access By default, this option is disabled (inactive). Telnet port This field lists the default Telnet port of 23 — only if Telnet is active. You can manually change this port number, if required. SSH access By default, this option is enabled (active).
Managing the Access Point Enabling Other Management Access Options Table 33. TR-069 and SNMP Management Options Option Description FlexMaster Server URL URL of the FlexMaster server Digest-authentication Username/Digestauthentication password This information is automatically generated by the AP and used for authentication with FlexMaster. Change this value only if you want the AP to connect to another access control server (ACS).
Managing the Access Point Enabling Other Management Access Options Viewing FlexMaster Management Status If you configure the AP to be managed by FlexMaster, you can check the TR-069 Status section on the Administration > Management page. Figure 55.
Managing the Access Point Enabling Other Management Access Options Table 34 lists the TR-069 status information that the AP provides. Table 34. TR-069 status information Status Information Description Currently using Shows the FlexMaster server IP address or URL with which the AP is currently registered Last attempted contact Shows the date and time of the AP’s last attempt to contact FlexMaster.
Managing the Access Point Working with Event Logs and Syslog Servers Working with Event Logs and Syslog Servers Both the Maintenance > Support Info and Administration > Log pages can be used to view the AP’s current log file text. You can use the former to send the log to Ruckus Wireless support directly or save it to a local file, and use the latter to configure automatic delivery of log files to a syslog server.
Managing the Access Point Working with Event Logs and Syslog Servers Sending a Copy of the Log File to Ruckus Wireless Support The Support Info log consists of the configuration and run-time status of the AP and can be useful for troubleshooting.
Managing the Access Point Upgrading the Firmware Upgrading the Firmware You can use the Web interface to check for software updates/upgrades for the firmware built into the AP. You can then apply these updates to the device in one of two ways: (1) manual updating on an as-needed basis or (2) automating a regularly scheduled update.
Managing the Access Point Upgrading the Firmware CAUTION: Do not change any of the Image Control File, Username, or Password entries. 3. Click Perform Upgrade. A status bar appears during the upgrade process. 4. After the upgrade is completed, you must manually reboot the AP. Upgrading Manually via the Web 1. In the Upgrade Method options, click Web. 2. If instructed to choose a different URL than the default value, click the Web Options URL field, and then type the URL of the download Web site.
Managing the Access Point Rebooting the Access Point 5. Choose whether to reboot immediately after upgrading, or schedule the reboot for a specific time of day using the Schedule Reboot Time After Upgrade list. Choosing Any Time (the default value) results in the AP performing a reboot immediately after the automatic upgrade is successful. 6. You have two options at this point: • • Click Perform Upgrade, which will start the process and the clock. The next upgrade will occur at the selected interval.
Managing the Access Point Resetting the Access Point to Factory Defaults Figure 58. The Maintenance > Reboot/Reset page After approximately one minute, you should be able to log back into the AP, which verifies that the reboot was successful. You can also check the LEDs on the AP to verify the status of the device.
Managing the Access Point Running Diagnostics 2. Click Reset Now (next to Restore to factory settings?). 3. When the confirmation warning appears, read the message and click OK if you are certain that you want to restore the AP to factory defaults. After a brief pause, you will be automatically logged out of the AP. You must now disconnect the AP from the switch (and the network) and reconnect it to your computer, as described in “Step 1: Preconfigure the Access Point” on page 34.
Managing the Access Point Running Diagnostics Figure 59. Pinging a client Figure 60. Running traceroute on ruckuswireless.
Managing the Access Point Where to Find More Information Where to Find More Information If you have questions that this User Guide does not address, visit the Ruckus Wireless Support Portal at http://support.ruckuswireless.com/. The Support Portal hosts the latest versions of user documentation. You can also find answers to frequently asked questions (FAQs) for each Ruckus Wireless product type.
Index Numerics 802.1Q, 55 802.1X, 76, 84, 86 802.
I installation, 27 required tools, 27 Internet settings, 55 IP address, 56 Isolated, 70, 84 K Kensington lock, 9 Key Index, 73 L L2TP, 59 Local Bridging, 84 local subnet, 71, 84 Local Subnet NAT and Route to WAN, 70, 84 local subnets, 61 location, 29 lock hasp, 10 logging in, 49 logout, 50 port-based VLAN, 82, 88 PPPoE, 59 protection mode, 68 R Radio Network, 63 Rate Limiting, 70, 79 rebooting, 112 releasing DHCP, 57 renewing DHCP, 57 resetting to factory default, 113 router mode, 61 RTS/CTS Threshold,
W Web interface, 49 WEP, 72 WEP Key, 73 wireless availability, 70 wireless channel, 64, 99 wireless mode, 64, 99 wireless security 802.
120
