Ruckus Wireless™ ZoneFlex™ Access Point Release 9.0 User Guide For the following ZoneFlex AP models: ■ ZoneFlex 2942 802.11g Access Point ■ ZoneFlex 2741 802.11g Outdoor Access Point ■ ZoneFlex 7942 802.11n Access Point ■ ZoneFlex 7962 Dual Band 802.11n Access Point ■ ZoneFlex 7762 Dual Band 802.11n Smart Wi-Fi Access Point ■ ZoneFlex 7343 2.4GHz 802.11n Smart Wi-Fi Access Point ■ ZoneFlex 7363 Dual Band 802.11n Smart Wi-Fi Access Point Part Number 800-70276-001 Published July 2010 www.ruckuswireless.
Contents About This Guide Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii Documentation Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii 1 Introducing the ZoneFlex Access Point Overview of the ZoneFlex Access Point . . . . . . . . . . . . . . . . . . . . . . .
Step 3: Deploy the Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 1. Choose a Location for the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 2. Connect the Access Point to a Power Source and the Network . . . . . . . . . . . 44 Troubleshooting Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 3 Navigating the Web Interface Logging Into the ZoneFlex Web Interface. . . . . .
Renewing or Releasing DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Viewing Current Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 Viewing Associated Wireless Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 Changing the Administrative Login Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83 Enabling Other Management Access Options . . . . . . . . . . .
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About This Guide About This Guide This guide describes how to install, configure, and manage the Ruckus Wireless™ ZoneFlex™ Access Point. This guide is written for those responsible for installing and managing network equipment. Consequently, it assumes that the reader has basic working knowledge of local area networking, wireless networking, and wireless devices.
About This Guide Table 2.
About This Guide ■ Part number: 800-70276-001 (Rev.
About This Guide iv
1 Introducing the ZoneFlex Access Point In This Chapter Overview of the ZoneFlex Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Unpacking the ZoneFlex Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Getting to Know the Access Point Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introducing the ZoneFlex Access Point Unpacking the ZoneFlex Access Point Unpacking the ZoneFlex Access Point 1. Open the Access Point package, and then carefully remove the contents. 2. Return all packing materials to the shipping box, and put the box away in a dry location. 3. Verify that all items listed in Package Contents below are included in the package. Check each item for damage. If any item is damaged or missing, notify your authorized Ruckus Wireless sales representative.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 2942/7942 Access Point The side panel of ZoneFlex 2942/7942 features four LED indicators that can be used to assess both device and network status. The rear view displays the connector panel, which includes the LAN ports and the optional external antenna connection. Refer to the following illustrations and tables to learn more.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 3. ZoneFlex 2942/7942 side panel elements Number LED/Button Name Description 2 DIR LED • Off: The Access Point is not being managed by ZoneDirector (standalone mode). • Green: The Access Point is being managed by ZoneDirector. • Slow flashing green (one flash every two seconds): The Access Point is being managed by ZoneDirector, but is currently unable to communicate with ZoneDirector.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 3. ZoneFlex 2942/7942 side panel elements Number LED/Button Name Description 7 Kensington Lock The Kensington lock feature, located on the opposite side of the unit from the pictured LEDs, is designed to prevent the sliding door from opening, thus locking the unit. The Kensington lock works with a Kensington MicroSaver lock.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features CAUTION: The external antenna connectors are for indoor use only. Do not connect them to outdoor antennas. Table 4. ZoneFlex 2942/7942 rear panel elements Number Item Name Description 1 Power Connect the power adapter to this socket. (Input 110-240V AC, Output 12V 1.0A DC). Power can also be supplied via 10/100 PoE port. 2 Lock Hasp The lock hasp works with a cable or Ruckus mounts.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7962 Access Point The physical features of ZoneFlex 7962 are very similar to ZoneFlex 2942/7942. It uses the same dome-type chassis with the sliding door and Kensington lock on the side panel. There are slight differences, however, in the side panel and rear panel elements. Refer to the illustrations below for more information. Side Panel Features Figure 3 illustrates the side panel features of ZoneFlex 7962.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 6. ZoneFlex 7962 side panel elements Number LED/Button Name Description 2 DIR LED • Off: The Access Point is not being managed by ZoneDirector (standalone mode). • Green: The Access Point is being managed by ZoneDirector. • Slow flashing green (one flash every two seconds): The Access Point is being managed by ZoneDirector, but is currently unable to communicate with ZoneDirector.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 6. ZoneFlex 7962 side panel elements Number LED/Button Name Description 5 HARD RESET Button Pushing and quickly releasing this internal button reboots the AP. Pushing and holding it for six seconds resets the AP to factory default settings. CAUTION! Resetting the AP to factory default settings will erase all settings that you configured previously.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Features Figure 4 shows the rear panel of ZoneFlex 7962. For a description of each rear panel part, refer to Table 6. Figure 4. ZoneFlex 7962 rear panel features 5 1 Table 7. 2 3 4 ZoneFlex 7962 rear panel elements Number Item Name Description 1 Power Connect the power adapter to this socket. (Input 110-240V AC, Output 12V 1.0A DC). Power can also be supplied via the 10/100/1000 PoE port.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 7. ZoneFlex 7962 rear panel elements Number Item Name Description 4 OPTIONAL Button Not active in this model at this time. 5 SOFT RESET Button Use to reset AP. This is a normal reset and does not set AP back to factory defaults. ZoneFlex 7343 Access Point ZoneFlex 7343 features five LEDs on its front panel, and buttons and connectors on its rear panel. Front Panel Figure 5 shows the front panel of ZoneFlex 7343.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 8. ZoneFlex 7343 front panel elements LED Description DIR LED • Off: The Access Point is not being managed by ZoneDirector (standalone mode). • Green: The Access Point is being managed by ZoneDirector. • Slow flashing green (one flash every two seconds): The Access Point is being managed by ZoneDirector, but is currently unable to communicate with ZoneDirector.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Figure 6 shows the rear panel of ZoneFlex 7343. For a description of each rear panel part, refer to Table 9. Figure 6. ZoneFlex 7343 rear panel 1 3 5 2 Table 9. 4 ZoneFlex 7343 rear panel elements Number Item Name Description 1 OPT Button Not active in this model at this time. 2 HARD RESET Button Pressing, and then quickly releasing this internal button reboots the AP.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7363 Access Point ZoneFlex 7363 features five LEDs on its front panel, and buttons and connectors on its rear panel. Front Panel Figure 7 shows the front panel of ZoneFlex 7363. For a description of each front panel part, refer to Table 10. Figure 7. ZoneFlex 7363 front panel Table 10. ZoneFlex 7363 front panel elements LED Description PWR LED • Off: Off. • Amber: Boot up in process. • Green: On.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 10. ZoneFlex 7363 front panel elements LED Description 2.4G LED (WLAN) • Off: The WLAN service is down. • Amber: The WLAN service is up and no wireless clients are associated. • Green: The WLAN service is up and at least one wireless client is associated. • Flashing green (two flashes every second): The WLAN service is up and no wireless clients are associated. 5G LED (WLAN) • Off: The WLAN service is down.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Figure 8 shows the rear panel of ZoneFlex 7363. For a description of each rear panel part, refer to Table 11. Figure 8. ZoneFlex 7363 rear panel 1 3 4 5 2 Table 11. ZoneFlex 7363 rear panel elements Number Item Name Description 1 OPT Button Not active in this model at this time. 2 HARD RESET Button Pressing, and then quickly releasing this internal button reboots the AP.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 2741 Outdoor Access Point Figure 9 and Figure 10 identify the physical features of the ZoneFlex 2741 Outdoor Access Point. Ruckus Wireless recommends that you become familiar with these features. Figure 9. ZoneFlex 2741 Outdoor Access Point LEDs and bottom connectors 3 4 1 2 Table 12.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 12. ZoneFlex 2741 LEDs and bottom panel connectors No Label Description 3 Reset Using a pointed object (for example, a pen), press this button to restart the Access Point or to restore it to factory default settings: • To restart the Access Point, press the Reset button once. • To restore the Access Point to factory defaults, press and hold the Reset button for six (6) seconds.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 13. ZoneFlex 2741 LED states and behaviors LED Meaning AIR • Off: The WLAN service is down. • Green: The AP is functioning as a Root AP (RAP) or Mesh AP (MAP), and the uplink signal is good. • Slow flashing green (one flash every two seconds): Mesh networking is enabled, but the AP is still searching for a mesh uplink.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Figure 10.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7762 Outdoor Access Point Figure 11 and Figure 12 identify the physical features of the ZoneFlex 7762 Outdoor Access Point. Ruckus Wireless recommends that you become familiar with these features. Figure 11. ZoneFlex 7762 Outdoor Access Point parts DC Connector RJ-45/PoE Connectors 5GHz External Antenna Connectors Ground Power LED Status LED Table 14.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 14. ZoneFlex 7762 LEDs and connectors Label Description Status LED If the AP is operating in standalone mode: • Amber: The WLAN service is up and at least one wireless client is associated. • Flashing amber: The WLAN service is up and no wireless clients are currently associated.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Figure 12.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features 24
2 Installing the Access Point In This Chapter Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Step 1: Preconfigure the Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Step 2: Verify Access Point Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Step 3: Deploy the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the Access Point Before You Begin Perform a Site Survey Before installing the Access Point, perform a site survey to determine the optimal Access Point placement for maximum range, coverage, and network performance. When performing a site survey, consider the following factors: ■ ■ ■ ■ Data rates: Range is generally inversely proportional to data rates. The maximum radio range is achieved at the lowest workable data rate. Higher data rates will generally be achieved at closer distances.
Installing the Access Point Before You Begin Determine the Optimal Mounting Location and Orientation The location and orientation that you choose for the Access Point play a critical role in the performance of your wireless network. In general, Ruckus Wireless recommends installing the Access Point away from obstructions and sources of interference and ensuring that the top of the Access Point is pointing in the general direction of its wireless clients.
Installing the Access Point Before You Begin Figure 14.
Installing the Access Point Before You Begin Figure 15. Recommended orientation for maximum mesh coverage Limited Reach Limited Reach Excellent Reach Excellent Reach Excellent Reach Good Reach Good Reach ZoneFlex 7343 and 7363 Orientation ZoneFlex 7343 and 7363 have a more rounded coverage area and less horizontal range (when mounted horizontally) compared to the ZoneFlex 2942, 7942 and 7962 APs. Figure 16.
Installing the Access Point Before You Begin Figure 17.
Installing the Access Point Step 1: Preconfigure the Access Point Figure 18. ZoneFlex 7343/7363 wall mounting in a corridor (top view) Limited Reach Excellent Reach Excellent Reach Limited Reach Excellent Reach Limited Reach Excellent Reach Step 1: Preconfigure the Access Point The procedure for completing the Access Point’s essential configuration depends on whether you want it to be managed by either ZoneDirector or FlexMaster or to operate as a standalone access point.
Installing the Access Point Step 1: Preconfigure the Access Point Configuring for Management by ZoneDirector If ZoneDirector is installed on the network, you can configure the Access Point for management by ZoneDirector. Simply connect the Access Point to same Layer 2 subnet as ZoneDirector. When the Access Point starts up, it will discover and register with ZoneDirector automatically.
Installing the Access Point Step 1: Preconfigure the Access Point 2. Connect the Access Point to the Same Subnet as ZoneDirector 1. Connect one end of an Ethernet cable to a LAN (RJ-45) port on the rear panel of the Access Point. 2. Connect the other end of the Ethernet cable to the same Layer 2 subnet as ZoneDirector. The same Layer 2 subnet means that there should not be any router between the Access Point and ZoneDirector. 3.
Installing the Access Point Step 1: Preconfigure the Access Point 1. Prepare the Administrative Computer NOTE: The following procedure is applicable if the administrative computer is running Windows XP or Windows 2000. If you are using a different operating system, refer to the documentation that was shipped with your operating system for information on how to modify the computer’s IP address settings. 1.
Installing the Access Point Step 1: Preconfigure the Access Point Figure 19. Sample configuration in the Internet Protocol (TCP/IP) Properties dialog box 2. Connect the Access Point to the Administrative Computer 1. Connect one end of an Ethernet cable to an Ethernet port on the Access Point, and then connect the other end to the administrative computer’s Ethernet port. 2.
Installing the Access Point Step 1: Preconfigure the Access Point Figure 20. The ZoneFlex Access Point login page 5. In User name, type super. 6. In Password, type sp-admin. 7. Click Log In. The Web interface appears, displaying the Device page. 8. Continue to “4. Configure the Wireless Settings” below. 4. Configure the Wireless Settings To complete this step, you will need to configure the settings on the Common tab and at least one Wireless # tab.
Installing the Access Point Step 1: Preconfigure the Access Point Configure Common Wireless Settings 1. On the left menu of the Web interface, click Configuration > Wireless. The Common page appears. NOTE: For dual band APs (ZoneFlex 7962/7762/7363), the two radios (2.4GHz and 5GHz) need to be configured separately on the Web interface. To configure the common wireless settings, click Configuration > Radio 2.4G or Radio 5G. The rest of the configuration procedures are the same as the other models. 2.
Installing the Access Point Step 1: Preconfigure the Access Point Figure 21. The Configuration > Wireless > Common tab Configure Wireless # Settings 1. Click one of the Wireless # tabs. 2. In Wireless Availability, click Enabled. 3. In Broadcast SSID, click Enabled. 4. Clear the SSID box, and then type a unique and descriptive name that you want to call this wireless network. For example, you can type Ruckus Wireless AP.
Installing the Access Point Step 1: Preconfigure the Access Point Figure 22. The Configuration > Wireless > Wireless 1 tab (Optional) Set the FlexMaster Server Address If you have a FlexMaster server installed on the network and you intend to use FlexMaster to manage the Access Point, you can set the FlexMaster server address at this point. Before starting this procedure, make sure you obtain the correct FlexMaster server URL.
Installing the Access Point Step 1: Preconfigure the Access Point http://192.168.20.1/intune/server https://192.168.20.1/intune/server 5. Click Update Settings to save your changes. You have completed setting the FlexMaster server address on the Access Point. Figure 23. Type the FlexMaster server URL NOTE: Instructions on how to verify that the Access Point and FlexMaster can communicate with each other are provided in “Check the TR069 Status (FlexMaster Management Only)” on page 43. 5.
Installing the Access Point Step 2: Verify Access Point Operation 6. Restore the Administrative Computer’s Network Settings 1. On your Windows XP or Windows 2000 computer, open the Network Connections (or Network and Dial-up Connections) control panel according to how the Start menu is set up: • • On Windows XP, click Start > Control Panel > Network Connections. On Windows 2000, click Start > Settings > Network Connections. 2.
Installing the Access Point Step 2: Verify Access Point Operation Check the LEDs Perform a spot-check using the LEDs to verify that the Access Point is operating normally. Refer to the following sections for information on how to check the LEDs on each ZoneFlex AP model. ZoneFlex 2741/2942/7343/7942 If the Access Point is operating normally and your wireless client was able to associate with it: ■ ■ The WLAN LED is green. If you do not have Ruckus Wireless ZoneDirector on the network, the DIR LED is off.
Installing the Access Point Step 2: Verify Access Point Operation Associate a Wireless Client with the Access Point 1. On the administrative computer, verify that the wireless interface is enabled. On Windows XP, click All Programs > Connect To > Wireless Network Connection to enable the wireless interface. 2. In the system tray, right-click the (Wireless Network Connection) icon, and then click View Available Wireless Networks. 3.
Installing the Access Point Step 3: Deploy the Access Point Step 3: Deploy the Access Point In this step, you will place the Access Point in a suitable location on the network and connect it to a power source and to your network environment. 1. Choose a Location for the Access Point You can install the Access Point on a flat surface (for example, on a desktop or tabletop) or mount it on a wall or ceiling.
Installing the Access Point Troubleshooting Installation 2. Connect the power adapter to a power source. 3. Obtain an Ethernet cable that is long enough to connect the Access Point to your network’s router, switch, or hub. 4. Connect one end to a LAN port on the AP, and then connect the other end to your network’s router, switch, or hub. 5. Verify that the power LED on the Access Point is green. Congratulations! You have completed setting up the Access Point on your network.
Installing the Access Point Troubleshooting Installation 46
3 Navigating the Web Interface In This Chapter Logging Into the ZoneFlex Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Navigating the Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Logging Into the ZoneFlex Web Interface If you need to manage your AP, you do it with the features of the ZoneFlex Web interface (which you already used to set up the AP for use).
Navigating the Web Interface Navigating the Web Interface Navigating the Web Interface You manage the Access Point through a Web browser-based interface that you can access from any networked computer. Table 18 lists the Web interface features that are identified in Figure 24. Figure 24. Elements of the ZoneFlex AP Web Interface Tabs Log Out Button Help Button Menu Workspace Table 18. ZoneFlex AP Web interface elements Element Description Menu Under each category (Status, Configuration, etc.
Navigating the Web Interface If You Are Using a Dual Band ZoneFlex Access Point Table 18. ZoneFlex AP Web interface elements Element Description Help Button Click this button to open a help window with information related specifically to the options currently displayed in the workspace. If You Are Using a Dual Band ZoneFlex Access Point If your ZoneFlex AP model is 7363/7762/7962, note that elements on the Web interface menu are slightly different from the other ZoneFlex AP models.
Navigating the Web Interface If You Are Using a Dual Band ZoneFlex Access Point Figure 25.
4 Configuring the Access Point In This Chapter Configuring the Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Configuring the Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Configuring Common Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Configuring WLAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Rate Limiting . . . . . .
Configuring the Access Point Configuring the Device Settings 6. Under Service Provider Login, change the login information as required: • • • • Username: Type the name that you want to use for logging into the Web interface. The default user name is super. Current Password: Type the current administrative password. The default administrative password is sp-admin. New Password: Type the new password that you want to use. The password must consist of six to 32 alphanumeric characters only.
Configuring the Access Point Configuring the Device Settings To enable PoE for the PoE OUT port 1. On the menu, click Configuration > Device. 2. In Power Source, select the Use custom PoE injector check box. 3. Click Update Settings to save your changes. You have completed enabling PoE for the PoE OUT port. Figure 27. Select the Use custom PoE injector check box In addition to the supplied Ruckus Wireless PoE injector for the ZoneFlex 7762 AP, you can also use DC power or a standard 802.3af/802.
Configuring the Access Point Configuring the Network Settings NOTE: If the built-in heater is disabled, the lowest operating temperature that the Access Point can support is -20° C. Configuring the Network Settings This section describes how to view and configure the AP’s network settings.
Configuring the Access Point Configuring the Network Settings Figure 28. The Configuration > Internet page To review and modify the network configuration 1. Go to Configuration > Internet. The Internet page appears. 2. For Connection Type, select Static IP. 3. When the Static IP options appear, you can make changes to the following settings: • • • • Gateway: This is the gateway IP address of the Internet interface. Primary DNS Server: The IP address of the primary Domain Name System (DNS) server.
Configuring the Access Point Configuring the Network Settings You can implement transparent bridging with ZoneFlex through the use of L2TP (Layer 2 Tunnelling Protocol) tunnelling. By tunnelling traffic from a ZoneFlex AP to a centralized data center, access controllers with policy enforcement software can apply rules and services. In a typical WLAN implementation, these rules include a captive portal to authenticate users’ credentials. In the case of L2TP, the ZoneFlex AP functions as a remote bridge.
Configuring the Access Point Configuring Common Wireless Settings Configuring Common Wireless Settings Common wireless settings are settings that are applied to all WLANs. The settings include the wireless mode, wireless channel, and country code. To configure the wireless settings common to all WLANs 1. Go to Configuration > Wireless. The Configuration :: Wireless :: Common page appears. NOTE: If you are using a ZoneFlex 7363/7762/7962, go to Configuration > Radio 2.4G or Configuration > Radio 5G. 2.
Configuring the Access Point Configuring Common Wireless Settings Table 20. Common Wireless settings Channel Width (11n APs only) On 802.11n Access Points, the option to choose 40MHz channel width provides (theoretically) double the data capacity of the channel. However, wider channel width means fewer channels available, and more interference with other wireless signals. Country Code This option (if enabled) lets you select your country or region code.
Configuring the Access Point Configuring Common Wireless Settings NOTE: If ZoneDirector exists on the network, you can enable AeroScout RFID tag detection on all its managed APs at once. Refer to the ZoneDirector online help for more information. 4. Click Update Settings to save your settings. Figure 29. The Configuration > Wireless page Reviewing the Advanced > Common Options This page permits access to advanced wireless functions. These settings should only be changed by an experienced administrator.
Configuring the Access Point Configuring Common Wireless Settings NOTE: If you are using a ZoneFlex 7363/7762/7962 AP, go to Configuration > Radio 2.4G or Configuration > Radio 5G. 2. Configure the advanced settings listed in Table 21 as required. Table 21. Advanced > Common options Option Description Transmit Power The default setting is Full. Select the level of transmit power from the drop-down menu.
Configuring the Access Point Configuring Common Wireless Settings Figure 30. The Configuration :: Wireless :: Advanced :: Common page Setting Threshold Options The following options allow you to fine-tune the “Protection Mode” behavior, set previously on the Configuration > Wireless > Advanced > Common page. After activating a Protection Mode, you can open each Wireless tab and customize the threshold settings, which determine what is put in effect and when.
Configuring the Access Point Configuring Common Wireless Settings 4. Review the options listed in Table 22, and then make any needed changes. Table 22. Threshold options Option Description Beacon Interval (The default value is 100.) This value indicates the frequency interval of the beacon in milliseconds. A beacon is a broadcast packet sent by the AP to synchronize the wireless network. Data Beacon Rate (The default value is 10.
Configuring the Access Point Configuring WLAN Settings Figure 31. Threshold settings Configuring WLAN Settings This section describes how to configure WLAN-specific settings, such as wireless availability, SSID, encryption, and authentication. To configure WLAN settings 1. Go to Configuration > Wireless. The Configuration :: Wireless :: Common page appears. NOTE: If you are using a ZoneFlex 7363/7762/7962 AP, go to Configuration > Radio 2.4G or Configuration > Radio 5G. 2.
Configuring the Access Point Configuring WLAN Settings 3. Review the WLAN options listed in Table 23, and then make changes as required. Table 23. Wireless # options Option Description Wireless Network Enter a name for the WLAN. This name is only displayed in the Web interface. You can use the same name as the SSID or a different name. Wireless Availability This option controls whether or not the wireless network is available to users (Off or On).
Configuring the Access Point Configuring WLAN Settings Table 23. Wireless # options Rate Limiting This button opens a page where you can configure upload and download limits per station. For more information, see “Rate Limiting” on page 71. Access Control This button opens a page where you can configure access controls for the WLAN. For more information, see “Controlling Access to the Wireless Network” on page 72.
Configuring the Access Point Configuring WLAN Settings Figure 32. WLAN settings Using WEP CAUTION: WEP encryption has been proven to be easily circumvented. Therefore, Ruckus Wireless recommends using WPA whenever possible, and only use WEP if your client devices do not support WPA. To configure WLAN-specific WEP encryption settings 1. Go to Configuration > Wireless. The Configuration :: Wireless :: Common page appears. NOTE: If you are using a ZoneFlex 7363/7762/7962 AP, go to Configuration > Radio 2.
Configuring the Access Point Configuring WLAN Settings 4. Review the encryption settings listed in Table 24, and then make changes as required. Table 24. WEP settings Encryption Setting Description Authentication Mode Your options include: • Open: No security measure is enforced. • Shared Key: The selected Default Shared Key is used. • Auto: Automatically-selected authentication mode. Encryption Strength • 64 bit: Specify the key with 10 hexadecimal digits or 5 ASCII characters.
Configuring the Access Point Configuring WLAN Settings Figure 33. WEP settings Using WPA Use of WPA (Wi-Fi Protected Access) or WPA2 provides enhanced security over WEP, and allows client authentication based on either a pre-shared key (PSK), for home or small office networks, or an external authentication server such as a RADIUS server, for corporate networks. To configure WPA security settings 1. Go to Configuration > Wireless. The Configuration :: Wireless :: Common page appears.
Configuring the Access Point Configuring WLAN Settings 4. Review the encryption settings listed in Table 25, and then make changes as preferred. Table 25. WPA settings Encryption Setting Description WPA Version Your options are WPA, WPA2 or WPA Auto. • WPA is the recommended default for best compatibility. WPA-capable PDAs and other devices are usually limited to WPA + TKIP. • WPA2 is an advanced option that provides enhanced security, but may not be compatible with older wireless devices.
Configuring the Access Point Configuring WLAN Settings 5. Click Update Settings to save and apply the changes. A confirmation message appears at the top of the page. 6. Click Go back to Wireless Configuration to reopen the previous page. Figure 34. WPA settings Customizing 802.1X Settings If you choose “WPA” as the encryption method, you have the option to set up the AP to act as an 802.1X proxy, utilizing external authentication sources such as a RADIUS server.
Configuring the Access Point Rate Limiting 4. Select 802.1X as the WPA Authentication mode. Additional options appear. 5. Configure the following settings to customize your 802.1X authentication. • • • RADIUS NAS-ID: Enter the network ID assigned to your RADIUS server. Authentication Server [-Required-]: Enter the information needed to establish a connection between the AP and the RADIUS server. The default port for RADIUS authentication is 1812.
Configuring the Access Point Controlling Access to the Wireless Network 4. The Rate Limiting page appears. 5. Set the maximum Downlink and Uplink rate per station, or leave disabled if you do not want to limit traffic rate per station in that direction. 6. The table below updates to show the maximum transfer rates for each traffic type. 7. Click Update Settings to save your changes. Figure 36.
Configuring the Access Point Controlling Access to the Wireless Network 4. Select the radio button for the desired access control. (For a description of the options, see“Access Control Options” on page 73.) The Access Controls Table appears. 5. Click Add new entry to add a MAC address to the table. 6. Type the MAC address in the spaces provided. 7. Click Update to save your changes. Assuming all parameters you entered are acceptable, that row will be added to the table.
Configuring the Access Point Controlling Access to the Wireless Network Disabling WLAN Access Restrictions If you select Disable WLAN access restrictions, then MAC-address-based restrictions on which stations can join the WLAN are disabled; thus, any station can join. If the WLAN uses encryption, then the station must still supply the correct encryption passphrase. The Access Controls table is hidden if the current mode is Disable WLAN access restrictions.
Configuring the Access Point Configuring VLAN Settings Configuring VLAN Settings The VLAN page is used to configure the virtual LAN (VLAN) parameters of the AP. Traffic never uses VLAN tags over wireless links, but traffic originating on or destined for WLAN stations can be differentiated by a VLAN identifier as it travels over other links, such as Ethernet, DSL or Cable Internet, etc., thus given the appropriate segmentation as it traverses the LAN or the Internet. Figure 38.
Configuring the Access Point Configuring VLAN Settings ■ ■ VLAN tagging: Each RJ45 port can be configured to use VLAN tagging. By default, no RJ45 port is tagged. When the icon contains a white “tag,” that port is tagged; otherwise it is un-tagged. Clicking on the icon switches between tagged and un-tagged modes. RJ45 port state images: The AP may be connected to the same or different Ethernet “uplinks” using the RJ45-type connectors on the back of the AP.
Configuring the Access Point Configuring VLAN Settings connectivity fails, the device will revert to the previous VLAN settings and a warning message will appear to tell you the test failed and the settings were reverted to their original values. CAUTION: When changing VLAN settings, you must ensure that your management device (admin computer) is a member of the same VLAN that you configure.
Configuring the Access Point Configuring VLAN Settings 78
5 Managing the Access Point In This Chapter Viewing Current Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Viewing Current Internet Connection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Viewing Current Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Viewing Associated Wireless Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Managing the Access Point Viewing Current Internet Connection Settings Renewing or Releasing DHCP This task should be performed only if you have access to the DHCP server or have some way to determine what IP address has been assigned to the AP. It serves as a troubleshooting technique when IP addresses to one or more networked devices prove to be unusable or in conflict with others, or when the AP loses its DHCPassigned IP address for some reason. 1. Go to Status > Internet. 2.
Managing the Access Point Viewing Current Wireless Settings Viewing Current Wireless Settings If you want to view the current common wireless settings that the AP is using, go to the Status > Wireless page (on dual band APs, go to Status > 2.4G or Status > 5G). Table 26 lists the descriptions of each common wireless setting. Table 26. Common Wireless settings Setting Description Wireless Mode Shows the wireless mode that the AP is currently using. Possible values include: • Auto-Select • 2.
Managing the Access Point Viewing Associated Wireless Clients Figure 42. The Status > Wireless page Viewing Associated Wireless Clients A usage-monitoring capability has been built into the Access Point to help you monitor wireless clients that are associated with your wireless network. To view associated wireless clients 1. Go to Status > Wireless. The Status :: Wireless page appears. NOTE: If you are using a ZoneFlex 7363/7762/7962 AP, go to Status > Radio 2.4G or Status > Radio 5G. 2.
Managing the Access Point Changing the Administrative Login Settings Figure 43. The Status > Wireless page Changing the Administrative Login Settings The default user name is super and the default password is sp-admin. To prevent unauthorized users from logging in to the Web interface using these default administrator login settings, Ruckus Wireless recommends that you change the default Web interface password immediately after your first login. To change the default administrator login settings 1.
Managing the Access Point Enabling Other Management Access Options Figure 44. The Configuration > Device page Enabling Other Management Access Options In addition to managing the AP via a Web browser through HTTPS, several other management access options are available on the AP. These options include management access via HTTP, Telnet, and SSH.
Managing the Access Point Enabling Other Management Access Options Figure 45. The Administration > Management page To enable other management access options 1. Go to Administration > Management. The Management page appears.
Managing the Access Point Enabling Other Management Access Options 2. Review the access options listed in Table 27, and then make changes as needed. Table 27. Management Access Options Option Description Telnet access By default, this option is disabled (inactive). Telnet port This field lists the default Telnet port of 23 — only if Telnet is active. You can manually change this port number, if required. SSH access By default, this option is enabled (active).
Managing the Access Point Enabling Other Management Access Options Table 28. TR-069 and SNMP Management Options Option Description Digest-authentication Username/Digestauthentication password This information is automatically generated by the AP and used for authentication with FlexMaster. Change this value only if you want the AP to connect to another access control server (ACS).
Managing the Access Point Enabling Other Management Access Options Viewing FlexMaster Management Status If you configure the AP to be managed by FlexMaster, you can check the TR-069 Status section on the Administration > Management page. Figure 46.
Managing the Access Point Working with Event Logs and Syslog Servers Table 29 lists the TR-069 status information that the AP provides. Table 29. TR-069 status information Status Information Description Currently using Shows the FlexMaster server IP address or URL with which the AP is currently registered Last attempted contact Shows the date and time of the AP’s last attempt to contact FlexMaster.
Managing the Access Point Working with Event Logs and Syslog Servers Figure 47. The Administration :: Log page Sending a Copy of the Log File to Ruckus Wireless Support The Support Info log consists of the configuration and run-time status of the AP and can be useful for troubleshooting.
Managing the Access Point Upgrading the Firmware NOTE: Remember to add a .TXT file extension to the file name, especially if you are using Internet Explorer as your Web Admin “host.” 6. Click Upload Now. Saving a Copy of the Current Log to Your Computer You can also save a copy of the current log to your own computer, if needed. 1. Go to Maintenance > Support Info. The Maintenance :: Support Info workspace appears. 2. Review the Upload Method options 3. Click the Save to local computer option.
Managing the Access Point Upgrading the Firmware Figure 48. The Maintenance > Upgrade page Upgrading Manually via the Web 1. In the Upgrade Method options, click Web. 2. Click the Web Options URL field, and then type the URL of the download Web site. Remember to start the URL with “http://”. 3. You can change the Image Control File filename extension as noted here: • • Replace any file names ending in .rcks with the .html extension Replace any file names ending in .fI7 with the .
Managing the Access Point Rebooting the Access Point CAUTION: Do not change any of the Image Control File, Username, or Password entries. 3. Click Perform Upgrade. A status bar appears during the upgrade process. 4. After the upgrade is completed, you must manually reboot the AP. Scheduling an Automatic Upgrade 1. In the Upgrade Method options, click the button for your preferred choice. 2. Enter the appropriate information in the Host name field or IP address field.
Managing the Access Point Resetting the Access Point to Factory Defaults Figure 49. The Maintenance :: Reboot/Reset page After approximately one minute, you should be able to log back into the AP, which verifies that the reboot was successful. You can also check the LEDs on the AP to verify the status of the device.
Managing the Access Point Running Diagnostics 2. Click Reset Now (next to Restore to factory settings?). After a brief pause, you will be automatically logged out of the AP. You must now disconnect the AP from the switch (and the network) and reconnect it to your computer, as described in “Step 1: Preconfigure the Access Point” on page 31. At this time, you can restore the network settings, then replace it in your site for full network use.
Managing the Access Point Where to Find More Information Figure 51. Running traceroute on ruckuswireless.com Where to Find More Information If you have questions that this User Guide does not address, visit the Ruckus Wireless Support Portal at http://support.ruckuswireless.com/. The Support Portal hosts the latest versions of user documentation. You can also find answers to frequently asked questions (FAQs) for each Ruckus Wireless product type.
Index Numerics 802.
orientation, 27 P package contents, 2 passphrase, 67 password, 52 PING, 95 protection mode, 60 R rate limiting, 71 rebooting, 93 Release DHCP, 80 Renew DHCP, 80 resetting to factory default, 94 S site survey, 26 SSID, 64 standalone operation, 33 syslog, 89 T tabs, 48 tag detection, 58 temperature update, 51 threshold options, 61 traceroute, 95 transmit power, 60 WEP, 66 wireless availability, 64 wireless channel, 57, 81 wireless mode, 57, 81 wireless security 802.
