User's Manual

Apps and Settings
30
Troubleshoot Operating the Computer
Troubleshooting
Use this section to troubleshoot problems that may prevent you from being able to operate the
computer.
Q. You press the Power button and nothing happens.
A. Make sure that power is connected to the computer.
Q. The computer appears to be locked up and you cannot enter data.
A. Restart the computer.
Call Product Support
Simple instructions please contact the dealer, contact ruggon representative, or leave a message
visit the RuggON website at www.ruggon.com.
To better assist you have the following information
ready:
■ Configuration number
■ Serial number
■ Operating system, and MCU versions
■ Service pack version
■ System component versions
■ If you are using security, know the type and the full set of parameters