Ruckus Wireless™ ZoneFlex™ Indoor Access Point Release 9.3 User Guide For the following indoor ZoneFlex AP models: ■ ZoneFlex 2942 802.11g Access Point ■ ZoneFlex 7942 802.11n Access Point ■ ZoneFlex 7962 Dual Band 802.11n Access Point ■ ZoneFlex 7341 802.11n Smart Wi-Fi Access Point ■ ZoneFlex 7343 802.11n Smart Wi-Fi Access Point ■ ZoneFlex 7363 Dual Band 802.11n Smart Wi-Fi Access Point Part Number 800-70355-001 Published December 2011 www.ruckuswireless.
Contents About This Guide Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii Documentation Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii 1 Introducing the ZoneFlex Access Point Overview of the ZoneFlex Access Point . . . . . . . . . . . . . . . . . . . . . . .
1. Choose a Location for the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 2. Connect the Access Point to a Power Source and the Network . . . . . . . . . . . 40 Troubleshooting Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 3 Navigating the Web Interface Logging Into the ZoneFlex Web Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Navigating the Web Interface. . . . . . . . . . . . . . .
Viewing Associated Wireless Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Changing the Administrative Login Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 Enabling Other Management Access Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94 Viewing FlexMaster Management Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Pointing the AP to FlexMaster . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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About This Guide About This Guide This guide describes how to install, configure, and manage the Ruckus Wireless™ ZoneFlex™ Access Point. This guide is written for those responsible for installing and managing network equipment. Consequently, it assumes that the reader has basic working knowledge of local area networking, wireless networking, and wireless devices.
About This Guide Table 2.
1 Introducing the ZoneFlex Access Point In This Chapter Overview of the ZoneFlex Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Unpacking the ZoneFlex Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Getting to Know the Access Point Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introducing the ZoneFlex Access Point Unpacking the ZoneFlex Access Point Unpacking the ZoneFlex Access Point 1. Open the Access Point package, and then carefully remove the contents. 2. Return all packing materials to the shipping box, and put the box away in a dry location. 3. Verify that all items listed in Package Contents below are included in the package. Check each item for damage. If any item is damaged or missing, notify your authorized Ruckus Wireless sales representative.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 2942/7942 Access Point The side panel of ZoneFlex 2942/7942 features four LED indicators that can be used to assess both device and network status. The rear view displays the connector panel, which includes the LAN ports and the optional external antenna connection. Refer to the following illustrations and tables to learn more.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 3. ZoneFlex 2942/7942 side panel elements Number LED/Button Name Description 2 DIR LED • Off: The Access Point is not being managed by ZoneDirector (standalone mode). • Green: The Access Point is being managed by ZoneDirector. • Slow flashing green (one flash every two seconds): The Access Point is being managed by ZoneDirector, but is currently unable to communicate with ZoneDirector.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 3. ZoneFlex 2942/7942 side panel elements Number LED/Button Name Description 7 Kensington Lock The Kensington lock feature, located on the opposite side of the unit from the pictured LEDs, is designed to prevent the sliding door from opening, thus locking the unit. The Kensington lock works with a Kensington MicroSaver lock.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features CAUTION: The external antenna connectors are for indoor use only. Do not connect them to outdoor antennas. Table 4. ZoneFlex 2942/7942 rear panel elements Number Item Name Description 1 Power Connect the power adapter to this socket. (Input 110-240V AC, Output 12V 1.0A DC). Power can also be supplied via 10/100 PoE port. 2 Lock Hasp The lock hasp works with a cable or Ruckus mounts.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7962 Access Point The physical features of ZoneFlex 7962 are very similar to ZoneFlex 2942/7942. It uses the same dome-type chassis with the sliding door and Kensington lock on the side panel. There are slight differences, however, in the side panel and rear panel elements. Refer to the illustrations below for more information. Side Panel Features Figure 3 illustrates the side panel features of ZoneFlex 7962.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 6. ZoneFlex 7962 side panel elements Number LED/Button Name Description 2 DIR LED • Off: The Access Point is not being managed by ZoneDirector (standalone mode). • Green: The Access Point is being managed by ZoneDirector. • Slow flashing green (one flash every two seconds): The Access Point is being managed by ZoneDirector, but is currently unable to communicate with ZoneDirector.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 6. ZoneFlex 7962 side panel elements Number LED/Button Name Description 5 HARD RESET Button Pushing and quickly releasing this internal button reboots the AP. Pushing and holding it for six seconds resets the AP to factory default settings. CAUTION! Resetting the AP to factory default settings will erase all settings that you configured previously.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Features Figure 4 shows the rear panel of ZoneFlex 7962. For a description of each rear panel part, refer to Table 7. Figure 4. ZoneFlex 7962 rear panel features 5 1 Table 7. 2 3 4 ZoneFlex 7962 rear panel elements Number Item Name Description 1 Power Connect the power adapter to this socket. (Input 110-240V AC, Output 12V 1.0A DC). Power can also be supplied via the 10/100/1000 PoE port.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 7. ZoneFlex 7962 rear panel elements Number Item Name Description 4 OPTIONAL Button Not active in this model at this time. 5 SOFT RESET Button Use to reset AP. This is a normal reset and does not set AP back to factory defaults. ZoneFlex 7341 Access Point ZoneFlex 7341 features five LEDs on its front panel, and buttons and connectors on its rear panel. Front Panel Figure 5 shows the front panel of ZoneFlex 7341.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 8. ZoneFlex 7341 front panel elements LED Description DIR LED • Off: The Access Point is not being managed by ZoneDirector (standalone mode). • Green: The Access Point is being managed by ZoneDirector. • Slow flashing green (one flash every two seconds): The Access Point is being managed by ZoneDirector, but is currently unable to communicate with ZoneDirector.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Figure 6 shows the rear panel of ZoneFlex 7341. For a description of each rear panel part, refer to Table 9. Figure 6. ZoneFlex 7341 rear panel 3 1 2 Table 9. 4 ZoneFlex 7341 rear panel elements Number Item Name Description 1 OPT Button Not active in this model at this time. 2 HARD RESET Button Pressing, and then quickly releasing this internal button reboots the AP.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Figure 7. ZoneFlex 7343 front panel Table 10. ZoneFlex 7343 front panel elements LED Description PWR LED • Off: Off. • Red: Boot up in process. • Green: On. OPT LED Not used in this model DIR LED • Off: The Access Point is not being managed by ZoneDirector (standalone mode). • Green: The Access Point is being managed by ZoneDirector.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 10. ZoneFlex 7343 front panel elements LED Description WLAN LED • Off: The WLAN service is down. • Amber: The WLAN service is up and no clients are associated (standalone), or no wireless clients and no downlink MAPs are connected (RAP). • Green: The WLAN service is up and at least one wireless client is associated. If Mesh is enabled, no downlink MAPs are connected.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Figure 8 shows the rear panel of ZoneFlex 7343. For a description of each rear panel part, refer to Table 11. Figure 8. ZoneFlex 7343 rear panel 1 3 4 5 2 Table 11. ZoneFlex 7343 rear panel elements Number Item Name Description 1 OPT Button Not active in this model at this time. 2 HARD RESET Button Pressing, and then quickly releasing this internal button reboots the AP.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7363 Access Point ZoneFlex 7363 features five LEDs on its front panel, and buttons and connectors on its rear panel. Front Panel Figure 9 shows the front panel of ZoneFlex 7363. For a description of each front panel part, refer to Table 12. Figure 9. ZoneFlex 7363 front panel Table 12. ZoneFlex 7363 front panel elements LED Description PWR LED • Off: Off. • Amber: Boot up in process. • Green: On.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 12. ZoneFlex 7363 front panel elements LED Description 2.4G LED (WLAN) • Off: The WLAN service is down. • Amber: The WLAN service is up, at least one wireless client is associated (standalone), or at least one downlink MAP is connected (RAP), or uplink RAP is connected (MAP), but signal quality is poor (RSSI < 15).
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Rear Panel Figure 10 shows the rear panel of ZoneFlex 7363. For a description of each rear panel part, refer to Table 13. Figure 10. ZoneFlex 7363 rear panel 1 3 4 5 2 Table 13. ZoneFlex 7363 rear panel elements Number Item Name Description 1 OPT Button Not active in this model at this time. 2 HARD RESET Button Pressing, and then quickly releasing this internal button reboots the AP.
Introducing the ZoneFlex Access Point Getting to Know the Access Point Features 20
2 Installing the Access Point In This Chapter Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Step 1: Preconfigure the Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Step 2: Verify Access Point Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Step 3: Deploy the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the Access Point Before You Begin Perform a Site Survey Before installing the Access Point, perform a site survey to determine the optimal Access Point placement for maximum range, coverage, and network performance. When performing a site survey, consider the following factors: ■ ■ ■ ■ Data rates: Range is generally inversely proportional to data rates. The maximum radio range is achieved at the lowest workable data rate. Higher data rates will generally be achieved at closer distances.
Installing the Access Point Before You Begin Determine the Optimal Mounting Location and Orientation The location and orientation that you choose for the Access Point play a critical role in the performance of your wireless network. In general, Ruckus Wireless recommends installing the Access Point away from obstructions and sources of interference and ensuring that the top of the Access Point is pointing in the general direction of its wireless clients.
Installing the Access Point Before You Begin Figure 12. Recommended orientation for maximum vertical plane coverage Excellent Reach Good Reach Limited Reach Excellent Reach Figure 13.
Installing the Access Point Before You Begin ZoneFlex 7341, 7343 and 7363 Orientation ZoneFlex 7341, 7343 and 7363 have a more rounded coverage area and less horizontal range (when mounted horizontally) compared to the ZoneFlex 2942, 7942 and 7962 APs. Figure 14. ZoneFlex 7341/7343/7363 recommended ceiling mounting orientation Limited Reach Limited Reach Excellent Reach Excellent Reach Excellent Reach When wall mounted, ZoneFlex 7341, 7343 and 7363 should be staggered to maximize coverage.
Installing the Access Point Before You Begin Figure 15.
Installing the Access Point Before You Begin Figure 16.
Installing the Access Point Step 1: Preconfigure the Access Point Step 1: Preconfigure the Access Point The procedure for completing the Access Point’s essential configuration depends on whether you want it to be managed by either ZoneDirector or FlexMaster or to operate as a standalone Access Point.
Installing the Access Point Step 1: Preconfigure the Access Point 1. Connect the Access Point to a Power Source 1. Connect the power jack to the power connector on the rear panel of your ZoneFlex Access Point. 2. Connect the power adapter to a power source. 3. Verify that the power LED on the Access Point is green. You have completed connecting the Access Point to a power source. NOTE: If using PoE, you do not need to connect a power adapter to the AP.
Installing the Access Point Step 1: Preconfigure the Access Point Configuring for Standalone Operation or for Management by FlexMaster This section describes the steps you need to complete to set up the AP in standalone mode or to be managed by Ruckus Wireless FlexMaster server, if you have one installed on the network.
Installing the Access Point Step 1: Preconfigure the Access Point 5. Click Use the following IP address, and then configure the IP address settings with the values listed in Table 14. For a sample configuration, refer to Figure 17. Table 14. Configure your computer’s IP address settings IP address 192.168.0.22 (or any address in the 192.168.0.x network—with the exception of 192.168.0.1, which is the default IP address assigned to the Access Point) Subnet mask 255.255.255.
Installing the Access Point Step 1: Preconfigure the Access Point 3. Log Into the Access Point’s Web Interface 1. On the administrative computer, open a Web browser window. 2. In the address or location bar, type the following address: https://192.168.0.1 3. Press on the keyboard to connect to the Access Point’s Web interface. A security alert message appears. 4. Click Yes or OK (depending on the browser) to continue. The Access Point’s login page appears. Figure 18.
Installing the Access Point Step 1: Preconfigure the Access Point For your reference, the default wireless settings on the Access Point are listed in Table 15. Table 15. Default wireless settings Setting Default Value SSID (network name) Wireless 1 to Wireless 8 (2.4 Ghz Radio) Wireless 9 to Wireless 16 (5 GHz Radio only available on dual radio APs) Encryption (security) Disabled on all WLANs Default management IP address 192.168.0.1 Configure Common Wireless Settings 1.
Installing the Access Point Step 1: Preconfigure the Access Point 4. Continue to “Configure Wireless # Settings” below. Figure 19. The Configuration > Wireless > Common tab Configure Wireless # Settings 1. Click one of the Wireless # tabs. 2. In Wireless Availability, click Enabled. 3. In Broadcast SSID, click Enabled. 4. Clear the SSID box, and then type a unique and descriptive name that you want to call this wireless network. For example, you can type Ruckus Wireless AP.
Installing the Access Point Step 1: Preconfigure the Access Point Figure 20. The Configuration > Wireless > Wireless 1 tab (Optional) Set the FlexMaster Server Address If you have a FlexMaster server installed on the network and you intend to use FlexMaster to manage the Access Point, you can set the FlexMaster server address at this point. Before starting this procedure, make sure you obtain the correct FlexMaster server URL.
Installing the Access Point Step 1: Preconfigure the Access Point https://192.168.20.1/intune/server 5. Click Update Settings to save your changes. You have completed setting the FlexMaster server address on the Access Point. Figure 21. Type the FlexMaster server URL NOTE: Instructions on how to verify that the Access Point and FlexMaster can communicate with each other are provided in “Check the TR069 Status (FlexMaster Management Only)” on page 38. 5.
Installing the Access Point Step 2: Verify Access Point Operation • • On Windows 7, click Start > Control Panel > Network and Internet > Network and Sharing Center > Change Adapter Settings. On Windows XP, click Start > Control Panel > Network Connections. 2. When the Network Connections window appears, right-click the icon for Local Area Connection, and then click Properties. 3.
Installing the Access Point Step 2: Verify Access Point Operation • • Windows XP: In the system tray, right-click the (Wireless Network Connection) icon, and then click View Available Wireless Networks. Windows 7: Left click the icon. 3. In the list of available wireless networks, click the network with the same SSID as you configured in “Configure Wireless # Settings” on page 34. For example, if you set the SSID to Ruckus Wireless AP, click the wireless network named Ruckus Wireless AP. 4.
Installing the Access Point Step 2: Verify Access Point Operation 2. Go to the Administration > Management page. 3. Scroll down to the TR069 Status section. 4. Check the value for Last successful contact. If it shows a date in green, this indicates that the Access Point was able to successfully communicate with FlexMaster. Disconnect the Access Point from the Network 1. Disconnect the Access Point from the power source. 2.
Installing the Access Point Step 3: Deploy the Access Point Step 3: Deploy the Access Point In this step, you will place the Access Point in a suitable location on the network and connect it to a power source and to your network environment. 1. Choose a Location for the Access Point You can install the Access Point on a flat surface (for example, on a desktop or tabletop) or mount it on a wall or ceiling.
Installing the Access Point Troubleshooting Installation 2. Connect the power adapter to a power source. 3. Obtain an Ethernet cable that is long enough to connect the Access Point to your network’s router, switch, or hub. 4. Connect one end to a LAN port on the AP, and then connect the other end to your network’s router, switch, or hub. 5. Verify that the power LED on the Access Point is green. Congratulations! You have completed setting up the Access Point on your network.
Installing the Access Point Troubleshooting Installation 42
3 Navigating the Web Interface In This Chapter Logging Into the ZoneFlex Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Navigating the Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Logging Into the ZoneFlex Web Interface If you need to manage your AP, you do it with the features of the ZoneFlex Web interface (which you already used to set up the AP for use).
Navigating the Web Interface Navigating the Web Interface Navigating the Web Interface You manage the Access Point through a Web browser-based interface that you can access from any networked computer. Table 17 lists the Web interface features that are identified in Figure 22. Figure 22. Elements of the ZoneFlex AP Web Interface Tabs Log Out Button Help Button Menu Workspace Table 17. ZoneFlex AP Web interface elements Element Description Menu Under each category (Status, Configuration, etc.
Navigating the Web Interface If You Are Using a Dual Band ZoneFlex Access Point Table 17. ZoneFlex AP Web interface elements Element Description Help Button Click this button to open a help window with information related specifically to the options currently displayed in the workspace. If You Are Using a Dual Band ZoneFlex Access Point If your ZoneFlex AP model is 7363/7962, note that elements on the Web interface menu are slightly different from the other (single band) ZoneFlex AP models.
Navigating the Web Interface If You Are Using a Dual Band ZoneFlex Access Point 46
4 Configuring the Access Point In This Chapter Configuring Device Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Configuring Internet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Configuring Local Subnets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Configuring Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring the Access Point Configuring Device Settings Configuring Device Settings Device settings refer to the device name, temperature update, location and service provider login settings. (Temperature update is only available on certain ZoneFlex models.) Figure 24. The Configuration > Device page To configure the device settings 1. Go to Configuration > Device. The Configuration > Device page appears. 2.
Configuring the Access Point Configuring Internet Settings 5. Click Update Settings to save and apply your changes. Configuring Internet Settings Internet settings define how the Access Point connects to your local area network and to the Internet. This section describes how to view and configure the Access Point’s Internet settings.
Configuring the Access Point Configuring Internet Settings Each of the AP’s wireless interfaces can be assigned a single VLAN. When a packet enters the AP through its wireless interface, the packet is assigned to the Access VLAN configured on the Configuration > Wireless page (by default, 1). AP Ethernet ports however, can be configured to pass all VLAN traffic (Trunk Ports) or multiple specific VLANs (General ports).
Configuring the Access Point Configuring Internet Settings Obtaining and Assigning an IP Address There are three methods of assigning IP addresses to the Access Point: ■ DHCP / Auto Configuration ■ Static IP ■ PPPoE DHCP / Auto Configuration If you leave the Access Point at its default configuration, it will attempt to obtain an IPv4 address from a DHCP server on the network. In an IPv6 network environment, the AP will attempt to obtain an IPv6 address from an IPv6 Auto Configuration server.
Configuring the Access Point Configuring Internet Settings 2. Review the current settings. 3. If the current Connection Type is DHCP, you will be able to see the currentlyassigned IP address and subnet mask listed below. • • To force the AP to release its DHCP-assigned IP address, click Release DHCP. This will disconnect the user from Web interface as the system reverts to its default IP address. Log in to the device using the default IP address (192.168.0.
Configuring the Access Point Configuring Internet Settings PPPoE Point to Point Protocol over Ethernet (PPPoE) is a Layer 2 protocol which uses the PPP (Point to Point) protocol to connect a client system to a server system over a one to one network link. All traffic for a PPPoE connected client must go through the PPPoE server to reach the client. A PPPoE server can therefore be used to route, NAT, firewall, and perform QoS traffic shaping.
Configuring the Access Point Configuring Internet Settings Figure 27. L2TP Connection To configure L2TP tunneling 1. Go to Configuration > Internet. 2. Under L2TP Connection, click Enable. 3. In L2TP Network Server IP Address, type the IP address of the L2TP network server (LNS) to which the device will connect. 4. In L2TP Network Server Password, type the L2TP server password. 5.
Configuring the Access Point Configuring Local Subnets Configuring Local Subnets ZoneFlex Access Points can be configured to provide routing/network address translation (NAT) functionality by using the Local Subnets feature. When a Local Subnet is enabled, the standalone AP plays the role of a gateway router with the ability to manage its own subnets, providing DHCP server and DNS cache functions for both wired and wireless clients.
Configuring the Access Point Configuring Wireless Settings Figure 28. Configuring local subnets and enabling router mode Configuring Wireless Settings This section describes how to configure the wireless settings of the Access Point. There are two types of wireless settings that you need to configure: ■ ■ Configuring Common Wireless Settings: Includes the wireless mode, country code, and advanced wireless settings, such as the wireless transmit power and wireless protection mode.
Configuring the Access Point Configuring Wireless Settings Figure 29. The Configuration > Wireless > Common page To configure the wireless settings common to all WLANs 1. Go to Configuration > Wireless. The Configuration > Wireless > Common page appears. NOTE: If you are using a ZoneFlex 7363/7962, go to Configuration > Radio 2.4G or Configuration > Radio 5G. 2. Make changes to the common wireless settings listed in the table below.
Configuring the Access Point Configuring Wireless Settings Wireless Mode On 802.11b/g APs: The wireless mode options include the following: • Auto-Select: Allows both 802.11g- and 802.11b-compliant devices to connect to the network. This is the default setting. • 2.4GHz 54 Mbps (For faster 802.11g devices only): Allows only 802.11g-compliant devices to join the network. • 2.4GHz 11Mbps (For slower 802.11b devices only): Allows only 802.11b-compliant devices to join the network. On dual radio 802.
Configuring the Access Point Configuring Wireless Settings CAUTION: Selecting the incorrect country or region may result in violation of appli- cable laws. If you purchased the Access Point in the United States, you do not need to set the country code manually. Ruckus Wireless devices that are sold in the US are preconfigured with the correct country code and this setting is non-configurable. 3.
Configuring the Access Point Configuring Wireless Settings Figure 30. The Configuration > Wireless > Advanced > Common page To configure the advanced common options 1. On the Configuration > Wireless page, click Edit Common Settings. The Configuration > Wireless > Advanced > Common page appears. NOTE: If you are using a ZoneFlex 7363/7962 AP, go to Configuration > Radio 2.4G or Configuration > Radio 5G > Edit Common Settings. 2. Configure the advanced settings listed in Table 18 as required.
Configuring the Access Point Configuring Wireless Settings Table 18. Advanced wireless common settings Option Description Transmit Power The default setting is Full. Select the level of transmit power from the drop-down menu. This option sets the maximum transmit power level relative to the predefined power (this value differs according to the current country code). Protection Mode (Inactive by default.) If you activate protection, you control how 802.
Configuring the Access Point Configuring Wireless Settings Configuring Wireless # Settings The Access Point provides up to eight wireless LANs per radio that can be individually configured to provide different kinds of services for different kinds of wireless clients, traffic types or different user groups. Each WLAN can be configured with separate security settings, VLANs, access controls and rate limiting policies, among other settings. Figure 31. Wireless # settings To configure wireless settings 1.
Configuring the Access Point Configuring Wireless Settings Table 19. WLAN options Option Description Wireless Network This wireless network name is for management purposes only, and is not visible to the user. Wireless Availability This option controls whether or not the wireless network is available to users (Off or On). Broadcast SSID This option controls whether or not the WLAN SSID is visible to anyone looking for wireless networks.
Configuring the Access Point Configuring Wireless Settings Local Subnet This option appears if you have selected Local Subnet NAT and Route to WAN under Packet Forwarding, and allows you to choose which subnet this WLAN’s traffic will be part of. You must have previously configured a subnet from the Configuration > Local Subnets page before it becomes available here. Access VLAN Enter a VLAN ID to segment all traffic arriving from this WLAN to a specified VLAN. Default is 1.
Configuring the Access Point Configuring Wireless Settings CAUTION: Using WEP encryption limits the performance of the AP to 802.11g rates. If you select WEP encryption for a WLAN, wireless devices that are capable of faster 802.11n transfer rates will be limited to 802.11g rates. Figure 32. WEP settings To configure WLAN-specific WEP encryption settings 1. Go to Configuration > Wireless. The Configuration > Wireless > Common page appears.
Configuring the Access Point Configuring Wireless Settings Authentication Mode Open is the only authentication mode available with WEP encryption. Encryption Strength • 64 bit: Specify the key with 10 hexadecimal digits or 5 ASCII characters. • 128 bit: Specify the key with 26 hexadecimal digits or 13 ASCII characters. The 128-bit cryptography is stronger privacy protection for your network and is recommended if you use WEP.
Configuring the Access Point Configuring Wireless Settings Figure 33. WPA settings To configure WPA encryption settings 1. Go to Configuration > Wireless. The Configuration > Wireless > Common page appears. NOTE: If you are using a ZoneFlex 7363/7962 AP, go to Configuration > Radio 2.4G or Configuration > Radio 5G. 2. Click the Wireless # tab that you want to configure. The Configuration > Wireless > Wireless[#] page appears. 3. Click the Encryption Method menu, and then click WPA.
Configuring the Access Point Configuring Wireless Settings Table 21. Encryption settings Encryption Setting Description WPA Version Your options are WPA, WPA2 or WPA Auto. • WPA (Wi-Fi Protected Access) is the replacement security standard adopted by the Wi-Fi Alliance in response to the security weaknesses of WEP. WPA was developed as an interim measure prior to the ratification of the 802.11i standard, which introduced WPA2.
Configuring the Access Point Configuring Wireless Settings 6. Click Go back to Wireless Configuration to reopen the previous page. Customizing 802.1X Settings CAUTION: Do not customize these options unless you are an experienced network administrator or are under the guidance of an IT/support professional. If you choose WPA as the encryption method, you have the option to set up the Access Point to act as an 802.1X proxy, utilizing external authentication sources such as a RADIUS server. In 802.
Configuring the Access Point Configuring Wireless Settings NOTE: If you are using a ZoneFlex 7363/7962 AP, go to Configuration > Radio 2.4G or Configuration > Radio 5G. 2. Click a Wireless # tab to configure. The Configuration > Wireless > Wireless[#] page appears. 3. Click the Encryption Method menu, then click WPA. The basic set of WPA-specific encryption options appears on the page. 4. Select 802.1X as the WPA Authentication mode. Additional options appear. 5.
Configuring the Access Point Configuring Wireless Settings Table 22. Threshold options Option Description Beacon Interval (The default value is 100.) The value indicates the frequency interval of the beacon in milliseconds. A beacon is a broadcast packet sent by the AP to synchronize the wireless network. Data Beacon Rate (The default value is 1.) The value indicates the interval of the Delivery Traffic Indication Message (DTIM).
Configuring the Access Point Configuring Wireless Settings Rate Limiting Rate Limiting allows you to cap the per client data transfer rates for a specific WLAN. To enable per station rate limits 1. Go to Configuration > Wireless. NOTE: If you are using a ZoneFlex 7363/7962 AP, go to Configuration > Radio 2.4G or Configuration > Radio 5G. 2. Select the WLAN that you want to configure from the tabs at the top of the page. 3. Click the Edit Settings button next to Rate Limiting.
Configuring the Access Point Configuring Wireless Settings Access Control Options This section describes the options that you can use to control access to the wireless network. ■ ■ ■ Disabling WLAN Access Restrictions: If you select Disable WLAN access restrictions, then MAC-address-based restrictions on which stations can join the WLAN are disabled; thus, any station can join. If the WLAN uses encryption, then the station must still supply the correct encryption passphrase.
Configuring the Access Point Configuring Wireless Settings To edit the ACL 1. Go to Configuration > Wireless. NOTE: If you are using a ZoneFlex 7363/7962 AP, go to Configuration > Radio 2.4G or Configuration > Radio 5G. 2. Click the Wireless # tab for which you want to configure the access control settings. 3. Click the Edit Settings button next to Access Control. 4. Select the radio button for the desired access control.
Configuring the Access Point Configuring Ethernet Ports Configuring Ethernet Ports The Ethernet Ports configuration page allows you to define how the Access Point’s Ethernet ports behave. You can disable ports entirely, define trunking and packet forwarding behavior, configure 802.1X authentication settings, and configure VLAN settings for each port individually from this page. Figure 38. The Configuration > Ethernet Ports page To configure LAN ports 1. Go to Configuration > Ethernet Ports. 2.
Configuring the Access Point Configuring Ethernet Ports Port Type See “Setting Ethernet Port Type” on page 77 for more detailed information. ■ Trunk port: This port passes all VLAN traffic. ■ ■ Packet Forwarding Access Port: This port provides network access. General Port: User-defined VLAN membership. Isolated: Selecting Isolated causes the traffic from this port to terminate at the Access Point.
Configuring the Access Point Configuring Ethernet Ports VLAN Untag ID: Enter a valid VLAN ID in this field to segment traffic arriving on this port to a specific VLAN. Default is 1. Valid VLAN entries are 1-4094. Members: Displays the VLAN membership of the port. (Membership is configurable only for the General port type.) See “Working with Port-Based VLANs” on page 80 for more information.
Configuring the Access Point Configuring Ethernet Ports General Port The General Port can be configured to support multiple tagged VLANs and one untagged VLAN. As Trunk Ports by definition are members of all VLANs, the General Port is the only port type for which membership is user configurable. Working with 802.1X on Wired Ethernet Ports 802.
Configuring the Access Point Configuring Ethernet Ports ■ ■ ■ If there are multiple devices connected to an AP port (through a downstream switch), the port can be configured as either Port-based or MAC-based Authenticator. In Port-based mode, only one of the attached MAC hosts must be authorized for all hosts to be granted access to the network. In MAC-based mode, each MAC host is individually authenticated.
Configuring the Access Point Configuring Hotspot Service Working with Port-Based VLANs The Access Point provides options for segmenting all incoming traffic (both wireless and wired Ethernet traffic) into specific VLANs. There are two ways to segment incoming traffic into VLANs: ■ ■ Each of the wireless interfaces (SSIDs) can be configured with a specific Access VLAN ID: (Configuration > Wireless > Wireless [#] > Access VLAN).
Configuring the Access Point Configuring Hotspot Service Setting Description After user is authenticated Select where you want to redirect the user after successful authentication. • Redirect to the above URL: return to the login URL configured above. • Redirect to the URL the user intended to visit: upon successful authentication, go directly to the URL that the user originally entered (typically the browser’s home page). • Redirect to: specify a URL to which users are redirected after authentication.
Configuring the Access Point Configuring Hotspot Service Figure 39. Minimum configuration settings for providing Hotspot service Customizing Hotspot Optional Settings Optional Hotspot settings include a number of options for fine-tuning your Hotspot service, such as maximum session time, grace period, accounting update interval, etc. The following Hotspot options can be configured from the Configure > Hotspot > More Options page: Table 26.
Configuring the Access Point Configuring Hotspot Service NAS ID Specify the Network Access Server identifier of this device. The NAS-ID attribute is sent in RADIUS access and accounting request messages. It can also be used as location identification when NASIP-Address cannot be used for this purpose. WISPr Location ID Specify the Hotspot location identifier. This value is provided in the RADIUS access and accounting requests.
Configuring the Access Point Configuring Hotspot Service UAM Shared Secret Figure 40. The UAM Shared Secret is the shared secret between this Access Point and the HTTP server for the Redirection URL. This setting is optional. The Configure > Hotspot > More Options page Creating a Hotspot Walled Garden You can use the Hotspot Walled Garden rules to designate network destinations (host address or subnet) that users can access without going through authentication.
Configuring the Access Point Configuring Hotspot Service 4. Click Update to save your entry. You can create up to 64 entries in the Walled Garden Hosts table. Figure 41. The Walled Garden hosts table To remove entries from the Walled Garden hosts table 1. Click the check box next to the entry you want to remove, under the Remove? column. 2. Click Update. The entry is removed from the list. Allowing Unrestricted Access by MAC Address To allow certain clients unrestricted access to your Hotspot service 1.
Configuring the Access Point Configuring Hotspot Service Figure 42.
5 Managing the Access Point In This Chapter Viewing Current Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Viewing Current Internet Connection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Viewing Current Local Subnet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Viewing Current Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Managing the Access Point Viewing Current Device Settings Viewing Current Device Settings The Status > Device page displays a general overview of the AP’s current status, including device name, serial number, MAC address, current software version, etc. Figure 43.
Managing the Access Point Viewing Current Internet Connection Settings Viewing Current Internet Connection Settings The Status > Internet page displays information on the AP’s network settings; i.e., the settings that allow the AP to communicate with your local network and the Internet. Information includes IP address, gateway, DNS server, NTP server and connection type (method of obtaining an IP address -- DHCP or static IP). Figure 44.
Managing the Access Point Viewing Current Local Subnet Settings Viewing Current Local Subnet Settings The Status > Local Subnets page can be used to view the router (local subnet) configurations and list of any clients connected to those subnets. If you want to make changes to any of these settings, go to Configuration > Local Subnets. Refer to “Configuring Local Subnets” on page 55 for more information. Figure 45.
Managing the Access Point Viewing Current Wireless Settings Viewing Current Wireless Settings If you want to view the current common wireless settings that the AP is using, go to the Status > Wireless page (on dual band APs, go to Status > 2.4G or Status > 5G). Table 27 lists the descriptions of each common wireless setting. Table 27. Common Wireless settings Setting Description Wireless Mode Shows the wireless mode that the AP is currently using. Possible values include: • Auto-Select • 2.
Managing the Access Point Viewing Associated Wireless Clients Figure 46. The Status > Wireless (Radio 2.4G/5G) page Viewing Associated Wireless Clients A usage-monitoring capability has been built into the Access Point to help you monitor wireless clients that are associated with your wireless network. To view associated wireless clients 1. Go to Status > Wireless. The Status > Wireless page appears. NOTE: If you are using a ZoneFlex 7363/7962 AP, go to Status > Radio 2.4G or Status > Radio 5G. 2.
Managing the Access Point Changing the Administrative Login Settings Figure 47. Viewing connected devices Changing the Administrative Login Settings The default user name is super and the default password is sp-admin. To prevent unauthorized users from logging in to the Web interface using these default administrator login settings, Ruckus Wireless recommends that you change the default Web interface password immediately after your first login. To change the default administrator login settings 1.
Managing the Access Point Enabling Other Management Access Options Figure 48. The Configuration > Device page Enabling Other Management Access Options In addition to managing the AP via a Web browser through HTTPS, several other management access options are available on the AP. These options include management access via HTTP, Telnet, and SSH. You can also view and set up the connection to a Ruckus Wireless FlexMaster server under the TR-069/SNMP Management Choice options.
Managing the Access Point Enabling Other Management Access Options Figure 49. The Administration > Management page To enable other management access options 1. Go to Administration > Management. The Management page appears.
Managing the Access Point Enabling Other Management Access Options 2. Review the access options listed in Table 28, and then make changes as needed. Table 28. Management Access Options Option Description Telnet access By default, this option is disabled (inactive). Telnet port This field lists the default Telnet port of 23 — only if Telnet is active. You can manually change this port number, if required. SSH access By default, this option is enabled (active).
Managing the Access Point Enabling Other Management Access Options Table 29. TR-069 and SNMP Management Options Option Description FlexMaster Server URL URL of the FlexMaster server Digest-authentication Username/Digestauthentication password This information is automatically generated by the AP and used for authentication with FlexMaster. Change this value only if you want the AP to connect to another access control server (ACS).
Managing the Access Point Enabling Other Management Access Options Viewing FlexMaster Management Status If you configure the AP to be managed by FlexMaster, you can check the TR-069 Status section on the Administration > Management page. Figure 50.
Managing the Access Point Enabling Other Management Access Options Table 30 lists the TR-069 status information that the AP provides. Table 30. TR-069 status information Status Information Description Currently using Shows the FlexMaster server IP address or URL with which the AP is currently registered Last attempted contact Shows the date and time of the AP’s last attempt to contact FlexMaster.
Managing the Access Point Working with Event Logs and Syslog Servers Working with Event Logs and Syslog Servers Both the Maintenance > Support Info and Administration > Log pages can be used to view the AP’s current log file text. You can use the former to send the log to Ruckus Wireless support directly or save it to a local file, and use the latter to configure automatic delivery of log files to a syslog server.
Managing the Access Point Working with Event Logs and Syslog Servers Sending a Copy of the Log File to Ruckus Wireless Support The Support Info log consists of the configuration and run-time status of the AP and can be useful for troubleshooting.
Managing the Access Point Upgrading the Firmware Upgrading the Firmware You can use the Web interface to check for software updates/upgrades for the firmware built into the AP. You can then apply these updates to the device in one of two ways: (1) manual updating on an as-needed basis or (2) automating a regularly scheduled update.
Managing the Access Point Upgrading the Firmware CAUTION: Do not change any of the Image Control File, Username, or Password entries. 3. Click Perform Upgrade. A status bar appears during the upgrade process. 4. After the upgrade is completed, you must manually reboot the AP. Upgrading Manually via the Web 1. In the Upgrade Method options, click Web. 2. If instructed to choose a different URL than the default value, click the Web Options URL field, and then type the URL of the download Web site.
Managing the Access Point Rebooting the Access Point 5. Choose whether to reboot immediately after upgrading, or schedule the reboot for a specific time of day using the Schedule Reboot Time After Upgrade list. Choosing Any Time (the default value) results in the AP performing a reboot immediately after the automatic upgrade is successful. 6. You have two options at this point: • • Click Perform Upgrade, which will start the process and the clock. The next upgrade will occur at the selected interval.
Managing the Access Point Resetting the Access Point to Factory Defaults Figure 53. The Maintenance > Reboot/Reset page After approximately one minute, you should be able to log back into the AP, which verifies that the reboot was successful. You can also check the LEDs on the AP to verify the status of the device.
Managing the Access Point Running Diagnostics 2. Click Reset Now (next to Restore to factory settings?). 3. When the confirmation warning appears, read the message and click OK if you are certain that you want to restore the AP to factory defaults. After a brief pause, you will be automatically logged out of the AP. You must now disconnect the AP from the switch (and the network) and reconnect it to your computer, as described in “Step 1: Preconfigure the Access Point” on page 28.
Managing the Access Point Running Diagnostics Figure 54. Pinging a client Figure 55. Running traceroute on ruckuswireless.
Managing the Access Point Where to Find More Information Where to Find More Information If you have questions that this User Guide does not address, visit the Ruckus Wireless Support Portal at http://support.ruckuswireless.com/. The Support Portal hosts the latest versions of user documentation. You can also find answers to frequently asked questions (FAQs) for each Ruckus Wireless product type.
Index Numerics E 802.1X, 69, 76, 78 802.
Local Bridging, 76 local subnet, 64 Local Subnet NAT and Route to WAN, 63, 76 local subnets, 55 location, 23 lock hasp, 10 logging in, 43 logout, 44 M MAC authentication bypass, 79 management access options, 94 Management VLAN, 50 menu, 44 mounting recommendations, 23 N NTP Server, 50 O optimal mounting, 23 orientation, 23 P package contents, 2 packet forwarding, 63, 76 ping, 106 Port Type, 76 port-based VLAN, 75, 80 protection mode, 61 R rebooting, 104 releasing DHCP, 51 renewing DHCP, 51 resetting t
ZoneFlex 7341, 11 ZoneFlex 7341/7343/7363 Front Panel, 11, 13, 17 Rear Panel, 13, 16, 19 ZoneFlex 7343, 13 ZoneFlex 7363, 17 ZoneFlex 7962, 7 LEDs, 7 rear panel, 10 side panel, 7 ZoneFlex smart WLAN system, 1 111
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