Warranty

PRINTED IN U.S.A. 08/18 FORM NO. AP20084
Water
INTEGRATED HOME COMFORT
Residential Gas
Combi Boiler Warranty
INTEGRATED HOME COMFOR
T
INTEGRATED HOME COMFORT
1
LIMITED WARRANTY
For the RHEEM
®
and RUUD
®
Residential Condensing Gas Combi Boilers.
EXCLUSIVE WARRANTY – LIMITATION OF LIABILITY
This Limited Warranty is the only Warranty for this unit given by the Water Heater Division of Rheem Manufacturing Company. No one is authorized to make any other
warranties on behalf of Rheem. ANY IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE, SHALL NOT EXTEND
BEYOND THE APPLICABLE WARRANTY PERIODS, SPECIFIED PREVIOUSLY. RHEEM’S SOLE LIABILITY, WITH RESPECT TO ANY DEFECT, SHALL BE AS SET
FORTH IN THIS LIMITED WARRANTY, AND ANY CLAIMS FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGE FROM WATER LEAKAGE)
ARE EXCLUDED. Some states do not allow limitations on how long an implied warranty lasts, or for the exclusion of incidental or consequential damages, so the above
limitations or exclusions may not apply to you.
This Limited Warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
We suggest you immediately complete the information below and retain this Certificate of Limited Warranty in the event warranty service is needed. Reasonable proof of
the date of installation of your Combi Boiler may be required to establish its “in-warranty” status.
GENERAL
This Limited Warranty is only available to the original owner of the combi boiler at the original installation location. It is not transferable.
Rheem Manufacturing Company (Rheem) warrants this gas Combi Boiler, and its component parts, to be free from defects in materials and manufacture, under normal
use and service, for the Applicable Warranty Periods. At its option, Rheem will repair or replace the defective combi boiler, or defective component part(s), in accordance
with the terms of this Limited Warranty, if it fails in normal use and service during the Applicable Warranty Periods. The replacement combi boiler must be manufactured by
Rheem under one of the covered brand names. The replacement component part(s) must be Rheem authorized component part(s). The replacement unit will be warranted
only for the unexpired portion of the original unit’s Applicable Warranty Periods.
Rheem strongly recommends that this combi boiler be installed by a contractor which is licensed, state qualified and trained on Rheem's products since improper
installation may invalidate warranty coverage.
EFFECTIVE DATE
The Effective Date of warranty coverage (or the beginning of the Applicable Warranty Periods) is the date of installation of the combi boiler, if properly documented.
Otherwise, it is the date of manufacture of the combi boiler plus ninety (90) days.
APPLICABLE WARRANTY PERIODS:
Residential: a Single Family Dwelling with Hydronic heating
Ten (10) years from the Effective Date for the heat exchanger, five (5) years from the Effective Date for the component parts, and one (1) year for certain labor as described
under the heading, LABOR, SHIPPING AND PROCESSING COST.
Commercial: any installation that is not a single family dwelling
Five (5) years from the Effective Date for the heat exchanger, five (5) years from the Effective Date for the component parts, and one (1) year for certain labor as described
under the heading, LABOR, SHIPPING AND PROCESSING COST.
WARRANTY EXCLUSIONS
This Limited Warranty will not cover:
a) Service trips to your business to teach you how to install, use, or maintain this combi boiler or to bring the combi boiler installation into compliance with local
building codes and regulations or manufacture installation requirements.
b) This combi boiler if it is installed for use in: spa or pool heating; a recreational vehicle; a boat or any other watercraft.
c) Damages, malfunctions or failures resulting from failure to install the combi boiler in accordance with applicable building codes/ordinances or good plumbing
and electrical trade practices.
d) Damages, malfunctions or failures resulting from improper installation or failure to operate and maintain the unit in accordance with the manufacturer’s
instructions provided including outside recommended water quality levels and pressures.
e) Performance problems caused by improper sizing of the combi boiler or the gas supply line, the venting connection, combustion air openings,
electric service voltage, wiring, or fusing.
f) Damages, malfunctions or failures caused by high velocity flow exceeding heater design rates.
g) Damages, malfunctions or failures caused by failure of connected system devices, such as pump or controller.
h) Damages, malfunctions or failures caused by failing to eliminate air from, or replenish water in, the connected water system.
i) Damages, malfunctions or failures caused by chemical contamination of combustion air or use of chemical additives to water.
j) Damages, malfunctions or failures caused by improper conversion from natural gas to LP gas or LP gas to natural gas fuel source.
k) Damages, malfunctions or failures caused by operating the combi boiler with any parts removed or with modified, altered, or unapproved parts installed.
l) Damages, malfunctions or failures caused by abuse, accident, fire, flood, freeze, lightning, acts of God and the like.
m) Heat exchanger failures (leaks) caused by operating the combi boiler in a corrosive or contaminated atmosphere or damages, malfunctions or failures caused
by lime, mineral build-up, or scale.
n) Damages, malfunctions or failures caused by operating the unit at water temperatures exceeding the maximum setting of the operating, or high limit, control.
o) Damages, malfunctions or failures caused by subjecting the heat exchanger to pressures, or firing rates, greater than those shown on the rating label.
p) Damages, malfunctions or failures resulting from the use of any attachment, including any energy saving device, not authorized by Rheem.
q) Units installed outside the fifty states (and the District of Columbia) of the United States of America and the Dominion of Canada.
r) Units removed from the original installation location and reinstalled elsewhere.