Instruction Manual

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GPS Questions
1. Why there is no GPS location info?
 Confirm GPS module is connected
 Check if GPS antenna is installed correctly. It's recommended to put antenna with clear line
of sight to the sky, no obstruction for better signals. Though, it's normal that GPS signals may
be lost when car is passing thru a tunnel, big trees, or high buildings.
2. Why there is no positioning info when the vehicle is online?
 Check GPS interval
 Only GPS signal being normal, there will be positioning info, make sure GPS signal is normal
3G/4G Questions
Why 3G dial up failed?
 Check module status and 3G setting.
 Check if the antenna is installed correctly and how strong the 3G signal is.
 Check SIM card status making sure SIM card is activate, if already activated make sure you
have enough money left on SIM if its prepaid.
Server Questions
Why I can't connect to the servers when the DVR is running?
 Make sure 3G/4G has dialed up successfully.
 Check if server is configured corrects at local menu, such as IP, port, and ID being unique.
 Check if there's online vehicle to confirm if server is working normally.
Vehicle Safety - It's All We Do.
TM