Operation Manual

128 OnStar - Telematics
OnStar Operation:
OnStar uses existing emergency service
providers and cellular and satellite technol-
ogies. OnStar requires cellular service to be
available and operating for features to func-
tion properly.
Personal Calling:
Existing OnStar service agreement
required. Additional usage charges apply
for Personal Calling. Interim 2001 model
year availability in select markets. For
system limitations and details, call
1-800-ONSTAR-7 or visit www.onstar.com.
Virtual Advisor:
Existing OnStar and Personal Calling ser-
vice agreement required. Additional usage
charges apply for Personal Calling. Interim
2001 model year availability in select mar-
kets. For system limitations and details, call
1-800-ONSTAR-7 or visit www.onstar.com.
Additional Information
Warranty
OnStar is warranted as part of the General
Motors new vehicle limited warranty.
A Note About Privacy
At OnStar, we know you want to protect your
privacy, and we take subscriber privacy
very seriously. We never provide your per-
sonal information to another company or
person unless you authorize it, or we are
required to by the legal process, or in such
cases where you have provided it for billing
purposes or you have requested a hotel res-
ervation, are sending flowers, etc. Having
this information on file with OnStar is a real
advantage and helps you avoid repeating
your credit card information over a cellular
connection. Your trust is what we most
value.
Transferring OnStar
Because your OnStar 3-button system is an
integral part of your Saab, it cannot be trans-
ferred to another vehicle. Each OnStar
System stays with the original car or truck in
which it was installed.
The one-year OnStar prepaid subscription
applicable to new retail deliveries cannot be
transferred to another vehicle. However, if
you’ve purchased additional years of ser-
vice and decide to dispose of your Saab,
any remaining service will be refunded to
you. Or, if you choose, you can have it trans-
ferred to another vehicle on your account.
Any service that is refunded or transferred
will be prorated at the monthly rate in effect
at the time of transfer.
OnStar Subscription Information
To renew your subscription or upgrade your
plan, just push the OnStar button, or call the
OnStar customer service department at
1-888-864-2801 between 8 am and 6 pm
EST.