Operation Manual

ENGLISH
• 28 •
Troubleshooting
Problem Possible causes Remedy
The machine does not turn on The machine is not connected to the
power supply
Connect the machine to the
power supply
The pump is very noisy Water level in tank too low Add water
(section 4.4)
The coffee is too cold The temperature ready light (5) was off
when you pressed the switch (4)
Wait until the light goes on
Filter holder not inserted for pre-
heating (section 5).
Pre-heat the filter holder
The milk does not froth properly Wrong kind of milk Check the fat content
The coffee flows out too fast and no
creamy froth forms on the surface
Not enough coffee in the filter holder Add some coffee (section 5)
Coffee ground too coarsely Use a different blend
(section 6)
Stale or unsuitable coffee. Use a different blend
(section 6).
No coffee flows out or it just drips
out slowly
Water level in tank too low Add water
(section 4.4)
Coffee ground too finely Use a different blend
(section 6)
Coffee compressed too firmly in the
filter
Loosen the ground coffee
Too much coffee in the filter Reduce the amount of
coffee in the filter holder
“Hot water/steam” knob (7) open. Turn the knob (7) clockwise
to close
Excessive buildup of scale Descale the machine
(section 10)
Filter in filter holder clogged
Clean the filter (section 9)
Coffee leaks outside the rim Filter holder not properly fit into brew
unit
Fit the filter holder properly
in place (section 5)
Upper rim of filter holder dirty Clean the filter holder rim
Boiler gasket dirty or worn Clean or replace gasket
Too much coffee in the filter holder Reduce the amount of
coffee.
Use the measure for the
right amount.
Should any problems occur that are not included in the above table or cannot be re-
solved using the remedies suggested contact an authorised service centre.
4316036000 - SIN024X Rev00.indd 28 10/05/2004 11.57.19