English 02 USER MANUAL Type HD8964 02 EN Read carefully before using the machine. Register your product and get support at www.philips.
IMPORTANT SAFEGUARDS When using electrical appliances, basic safety precautions should always be followed, including the following: 1. Read all instructions. 2. Do not touch hot surfaces. Use handles or knobs. 3. To protect against fire, electric shock and injury to persons do not immerse cord, plugs, or appliance in water or other liquid. 4. Close supervision is necessary when the appliance is used by or near children. 5. Unplug from outlet when not in use and before cleaning.
CAUTION This appliance is for household use only. Any servicing, other than cleaning and user maintenance, should be performed by an authorized service center. Do not immerse machine in water. To reduce the risk of fire or electric shock, do not disassemble the machine. There are no parts inside the machine serviceable by the user. Repair should be done by authorized service personnel only. 1. Check voltage to be sure that the voltage indicated on the nameplate corresponds with your voltage. 2.
2 ENGLISH Congratulations on your purchase of a Saeco GranBaristo full automatic coffee machine! To fully benefit from the support that Saeco offers, please register your product at www.philips.com/welcome. This user manual applies to HD8964. The machine is suitable for preparing espresso coffees using whole coffee beans, and it is supplied with a milk carafe so you can prepare your perfect Cappuccino or Latte Macchiato in a quick and easy way.
ENGLISH BREWING MILK-BASED BEVERAGES .................................................................36 Adjusting the Milk-Based Product Length ...............................................................................................39 SPECIAL BEVERAGES .......................................................................................41 Hot Water ................................................................................................................................................
4 ENGLISH IMPORTANT Safety Instructions This machine is equipped with safety features. Nevertheless read the safety instructions carefully and only use the machine as described in these instructions to avoid accidental injury or damage. Keep this user manual for future reference. The term WARNING and this icon warn against possible severe injuries, danger to life and/or damage to the machine. The term CAUTION and this icon warn against slight injuries and/or damage to the machine.
ENGLISH 5 • Remove the mains plug from the wall socket: - If a malfunction occurs. - If the machine will not be used for a long time. - Before cleaning the machine. Pull on the plug, not on the power cord. Do not touch the mains plug with wet hands. • Do not use the machine if the mains plug, the power cord or the machine itself is damaged. • Do not make any modifications to the machine or its power cord. Only have repairs carried out by a service centre authorised by Philips to avoid a hazard.
6 ENGLISH • Children should be supervised to ensure that they do not play with the machine. • Never insert fingers or other objects into the coffee grinder. Caution • The machine is for household use only and is not intended for use in environments such as canteens, staff kitchens of shops, offices, farms or other work environments. • Always put the machine on a flat and stable surface. • Do not place the machine on hot surfaces, directly next to a hot oven, heater or similar source of heat.
ENGLISH 7 • Do not leave water in the water tank when the machine is not used over a long period of time. The water can be contaminated. Use fresh water every time you use the machine. Compliance with Standards The machine complies with art.13 of the Italian Legislative Decree dated 25 July 2005, no. 151 “Implementation of the Directives 2005/95/EC, 2002/96/EC and 2003/108/EC on the restriction of the use of certain hazardous substances in electrical and electronic equipment, as well as waste disposal”.
8 INSTALLATION Product Overview 2 1 3 5 6 7 8 9 10 11 18 19 12 13 14 15 16 17 43 21 22 26 27 28 33 34 35 36 37 23 29 20 24 25 30 31 32 38 39 40 41 42 44 4
ENGLISH General Description 1. Coffee bean hopper with lid 2. Cup-warming surface 3. Water tank + lid 4. INTENZA+ water filter 5. Pre-ground coffee compartment 6. Service door button 7. Control panel 8. Removable dispensing spout 9. Service door 10. Brew group locking/removal handle 11. Drip tray (internal) 12. Coffee grounds drawer 13. Brew group 14. Full drip tray indicator 15. Cup holder grill 16. Drip tray (external) 17. Water dispensing spout (removable) 18. Milk carafe 19. Power cord socket 20.
10 ENGLISH PREPARING FOR USE Machine Packaging The original packaging has been designed and constructed to protect the machine during transport. We recommend keeping the packaging material for possible future transport. Machine Installation 1 Remove the drip tray with grill and the carafe from the packaging. 2 Remove the machine from the packaging. 3 For best use, it is recommended to: • • • Choose a safe, level surface, where there will be no danger of overturning the machine or being injured.
ENGLISH 11 5 Lift the left outer lid. 6 Remove the water tank by using the handle incorporated on the inner lid. 7 Rinse the water tank with fresh water. 8 Fill the tank with fresh drinking water up to the MAX level and place it back into the machine. Make sure it is fully inserted. Caution: Never fill the water tank with warm, hot, sparkling water or any other liquid, as this may cause damage to the water tank and the machine. 9 Remove the coffee bean hopper lid. Slowly pour in the coffee beans.
12 ENGLISH 11 Insert the plug into the socket located on the back of the machine. 12 Insert the plug on the other end of the power cord into a wall socket with suitable power voltage. 13 Switch the power button on the back of the machine to “I” to turn on the machine. USING THE MACHINE FOR THE FIRST TIME When using the machine for the first time, the following activities need to happen: 1) You have to select the language. 2) The machine will perform an automatic rinse/cleaning cycle.
ENGLISH 13 3 The machine is in warm-up phase. HEATING UP… Automatic Rinse/Cleaning Cycle When warm-up is complete, the machine automatically performs a rinse/ self-cleaning cycle of the internal circuit with fresh water. This takes less than a minute. 1 Place a container under the dispensing spout to catch the small amount of water which will be dispensed. 2 The following display is shown. Wait for the cycle to finish automatiRINSING cally. Note: To stop dispensing, press the “ ” button.
14 ENGLISH Manual Rinse Cycle You need to perform a rinse cycle when using the machine for the first time. During this process, the coffee brewing cycle is activated and fresh water flows through the dispensing spout. This takes a few minutes. 1 Place a container under the dispensing spout. 2 Check that the machine shows this display. REGULAR 3 Press the " " button to enter the aroma selection menu.
ENGLISH 15 6 When choosing the product, the machine asks you to confirm that the INSERT PREGROUND COFFEE AND PRESS OK ground coffee has been inserted. Press the “ ” button. The machine will start dispensing water from the dispensing spout. 7 When the dispensing is complete, empty the container and place it back under the water dispensing spout. 8 Press the “ 9 Press the “ ” button. ” button. SPECIAL BEVERAGES HOT WATER RISTRETTO ESPRESSO MILD ESPRESSO INTENSE 10 Press the “ HOT WATER ” button.
16 ENGLISH 13 At the end, fill the water tank again up to the MAX level. Now the machine is ready for coffee brewing. This icon will be displayed. Note: When you haven’t used the machine for 2 or more weeks, the machine will automatically perform an automatic rinse/self-cleaning cycle after you switch it on. Following this, you need to initiate a manual rinse cycle as described above.
ENGLISH 17 Measuring and Programming Water Hardness Water hardness measuring is very important in order to define the machine descaling frequency and to install the “INTENZA+” water filter (for more details on the water filter, see next chapter). To measure the water hardness follow the steps below: 1 Immerse the water hardness test strip (supplied with the machine) in water for 1 second. Note: The test strip can only be used for one single measurement. 2 Wait for one minute.
18 ENGLISH 5 Press the “ MENU ” button to select “SETTINGS”. COFFEE PROFILES MAINTENANCE SETTINGS STATISTICS MENU 6 Press “ ” to confirm. 7 Press “ ” to confirm “WATER” selection. 8 Press “ ” to confirm “HARDNESS” selection. COFFEE PROFILES MAINTENANCE SETTINGS STATISTICS SETTINGS WATER LANGUAGE STAND-BY RESTORE TO DEFAULT WATER HARDNESS ENABLE FILTER ACTIVATE FILTER HARDNESS 1 2 3 4 Note: The machine is supplied with a standard water hardness setting, suitable for most types of water.
ENGLISH 19 “INTENZA+” Water Filter Installation We recommend you to install the “INTENZA+” water filter as this prevents limescale build-up in your machine and preserves a more intense aroma of your coffee. Water is a crucial part of every coffee, so it is very important to always have it professionally filtered. Using the “INTENZA+” water filter will prevent mineral deposits from building up and improve your water quality.
20 ENGLISH MENU 5 Press “ ” to confirm. 6 Press “ ” to confirm “WATER” selection. COFFEE PROFILES MAINTENANCE SETTINGS STATISTICS SETTINGS WATER LANGUAGE STAND-BY RESTORE TO DEFAULT WATER HARDNESS ENABLE FILTER ACTIVATE FILTER ACTIVATE FILTER 7 Press the “ ” button to select “ACTIVATE FILTER”. 8 Press “ ” to confirm. 9 Press “ ” to confirm. ACTIVATE FILTER? Note: To exit activation, press the " " button. 10 Remove the small white filter from the water tank and store it in a dry place.
ENGLISH 21 11 Put the “INTENZA+” water filter into the empty water tank. Press it down until it cannot move any further. 12 Fill the tank with fresh water up to the MAX level and place it back into the machine. ACTIVATE FILTER 13 Press “ ” to confirm. INSERT FILTER. FILL THE TANK 14 Check that the water dispensing spout is correctly installed. ACTIVATE FILTER 15 Press “ ” to confirm. INSERT WATER SPOUT 16 Place a container under the hot water dispensing spout.
22 ENGLISH ACTIVATE FILTER 17 Press “ ” to confirm. PLACE A CONTAINER UNDER THE WATER SPOUT ACTIVATE FILTER 18 The machine starts dispensing water. This screen will be displayed. 19 When the machine stops dispensing, remove and empty the container. Now the machine is ready to brew. In this way the machine has been programmed to inform the user of the need to replace the “INTENZA+” water filter.
ENGLISH 23 ADJUSTMENTS The machine allows for certain adjustments so that you can brew the best tasting coffee possible. Coffee Profile The machine allows to accommodate the individual preferences and settings of up to 6 different profiles. The machine has 1 preset profile indicated by the icon on the left. You can create 5 additional profiles, which can be entirely customized. For a quick reference, users are represented by a unique icon, which has to be selected during programming.
24 ENGLISH 3 Press the “ ” to confirm the “ENABLE PROFILE” selection COFFEE PROFILES ENABLE PROFILE DISABLE PROFILE 5 Press the “ ENABLE PROFILE USER 1 = USER 2 = USER 3 = USER 4 = ” button or the “ ” button to select the desired profile, which will be represented by a unique icon. Note: When a profile has already been enabled, is not displayed in the possible options. 6 Press “ ” to confirm. 7 Now you can customise the beverages (see the “Beverage ProgramUSER 1 ming” chapter).
ENGLISH 25 2 Press “ ” to confirm. MENU COFFEE PROFILES MAINTENANCE SETTINGS STATISTICS 3 Press the “ ” button to select “DISABLE PROFILE”. COFFEE PROFILES USER 1 ENABLE PROFILE DISABLE PROFILE 4 Press the " DISABLE PROFILE " button to select the profile to disable. Press the " button to confirm. The profile is now disabled. " USER 1 Note: In this display all the profiles enabled earlier on will be shown. Only the selected profile will be disabled.
26 ENGLISH Saeco Adapting System Coffee is a natural product and its characteristics may change according to its origin, blend and roast. The machine is equipped with a self-adjusting system that allows the use of all types of coffee beans available on the market except for caramelized and flavoured coffee beans. The machine automatically adjusts itself after brewing several cups of coffee to optimize the extraction of the coffee.
ENGLISH 27 2 The reference marks in the coffee bean hopper compartment indicate the grind setting. There are 5 different grind settings to choose from position 1 for coarse grind - lighter taste to position 2 for fine grind bolder taste. 1 2 When you adjust the ceramic coffee grinder to a finer setting, your coffee will taste stronger. For a milder coffee taste, adjust the ceramic coffee grinder to a coarser setting.
28 ENGLISH Adjusting the Dispensing Spout The height of the dispensing spout can be adjusted to better fit the dimensions of the cups that you wish to use. Move the dispensing spout up or down with your fingers to adjust its height as shown in the image. The recommended positions are: For the use of small cups. For the use of large cups. For the use of glasses for the Latte Macchiato. Note: This is possible by moving the dispensing spout towards the machine.
ENGLISH 29 Adjusting the Coffee Quantity The machine allows you to adjust the amount of brewed coffee or milk according to your taste and the size of your cups. ”, the Café Crème “ ”, the Coffee “ ” and Each time the Espresso “ ” buttons are pressed, the machine brews a preset the American Coffee “ amount of product. Each button may be individually programmed for a specific brew setting. The following procedure describes the Espresso “ ming. ” button program- 1 Place a cup under the dispensing spout.
30 ENGLISH BREWING COFFEE Before brewing the coffee, make sure that there are no warnings shown on the display, and that the water tank and coffee bean hopper are filled. Coffee Brewing Using Coffee Beans 1 Place 1 or 2 cups under the dispensing spout. 2 Press the “ Crème, the “ can Coffee. ” button for an Espresso, the “ ” button for a Coffee or the “ ” button for a Café ” button for an Ameri- 3 To brew 1 cup of coffee, press the desired button once. The following ESPRESSO display is shown.
ENGLISH 31 Coffee Brewing Using Pre-Ground Coffee This function allows you to use pre-ground and decaffeinated coffee. With the pre-ground coffee function you can only brew one coffee at a time. 1 Place a cup under the dispensing spout. REGULAR GROUND COFFEE 2 Press the " " button to enter the aroma selection menu. 3 To select the pre-ground coffee brewing function, press the “ ” scrolling button until the “ 4 Press the “ Crème or the “ ” or “ ” icon is displayed.
32 ENGLISH 6 Open the pre-ground coffee compartment lid. 7 Add one measuring scoop of pre-ground coffee into the compartment. Use only the measuring scoop supplied with the machine. Then close the pre-ground coffee compartment lid. Warning: Add only pre-ground coffee to the pre-ground coffee compartment. Other substances and objects may cause severe damage to the machine. This repair is not covered by your warranty! 8 Press the “ ” button.
ENGLISH 33 MILK CARAFE This chapter explains how to use the milk carafe to prepare milk-based beverages. Note: Before using the milk carafe, clean it thoroughly as described in the “Cleaning and Maintenance” chapter. We recommend filling it with cold milk (approx. 5°C). Warning: Fill the carafe with milk for brewing beverages and with water for cleaning only. Filling the Milk Carafe The milk carafe can be filled before use or even during use. 1 Lift the carafe lid as shown in the figure.
34 ENGLISH Inserting the Milk Carafe 1 If installed, remove the water dispensing spout as shown in the figure: - 1 Press the two buttons on the side to unlock it and lift it slightly; Pull the water dispensing spout to remove it. 2 2 Slightly tilt the milk carafe. Insert it all the way into the guides of the machine. 3 Push the carafe towards the bottom while rotating at the same time, until it is locked at the drip tray. Do not use force while inserting the carafe.
ENGLISH 35 Emptying the Milk Carafe 1 Press the release buttons to remove the top of the carafe. 2 Lift the top of the carafe. Empty the milk carafe and clean it properly. Note: After each use, clean the milk carafe as described in the “Cleaning and Maintenance” chapter.
36 ENGLISH BREWING MILK-BASED BEVERAGES Warning: Danger of scalding! Dispensing may be preceded by short sprays of milk and steam. Wait until the end of the cycle before removing the milk carafe. The buttons to prepare automatically an Espresso Macchiato “ puccino “ ”, a Cap- ”, a Latte Macchiato “ ” and a Hot Milk “ ” are displayed on the control panel. The procedure for brewing a Cappuccino “ ” is shown as an example. 1 Fill the milk carafe with milk.
ENGLISH 37 4 Place a cup under the dispensing spout. 5 Press the Cappuccino “ ” button to start the brewing procedure. 6 The machine reminds you to insert the carafe and pull out the dispensCAPPUCCINO ing spout. INSERT THE CARAFE WITH THE SPOUT OPEN 7 The machine grinds the predefined quantity of coffee. CAPPUCCINO 8 This icon is displayed during preheating time required by the machine. CAPPUCCINO 9 The machine starts dispensing milk.
38 ENGLISH 10 Once the milk froth has been dispensed, the machine brews the coffee. CAPPUCCINO To stop the brewing process, press the same selected beverage button that you pressed previously. 11 Insert the milk carafe dispenser back into position, scrolling it up to the " " icon. Note: After using the milk carafe, clean it as described in the "Cleaning and Maintenance" chapter. Note: Follow the same steps to prepare an Espresso Macchiato “ ”, a Latte Macchiato “ ” or a Hot Milk “ ”.
ENGLISH 39 Adjusting the Milk-Based Product Length Every time the Espresso Macchiato “ ”, the Cappuccino “ ”, the Latte Macchiato “ ” and the Hot Milk “ ” buttons are pressed, the machine brews a preset amount of selected beverage into the cup. The machine allows you to adjust the amount of each beverage according to your taste and the size of your cups. The procedure for programming a Cappuccino “ ” is shown as an exam- ple. 1 Fill the carafe with milk and insert it in the machine.
40 ENGLISH 5 This icon is displayed during preheating time required by the machine. CAPPUCCINO 6 When the machine displays this icon, the machine starts to dispense CAPPUCCINO MEMO milk froth into the cup. Once the desired amount of milk froth is reached, press the same selected beverage button that you pressed previously. The brewing will stop in a few seconds. Note: If you are dispensing a Hot Milk “ ”, the dispensing process ends with step six.
ENGLISH 41 SPECIAL BEVERAGES The machine is designed to brew more products than those described until now. For this follow the steps below. 1 Press the “ ” button to enter the “SPECIAL BEVERAGES” menu. 2 Select the beverage by pressing the “ SPECIAL BEVERAGES HOT WATER RISTRETTO ESPRESSO MILD ESPRESSO INTENSE Then press the “ ” button or the “ ” button to start brewing. ” button. 3 To stop the beverage brewing, press the Special Beverages “ ” but- ton again.
42 ENGLISH 2 Push the water dispensing spout towards the bottom while rotating at the same time, until it is locked in the machine as shown in the figure. 3 Place a container under the hot water dispensing spout. 4 Press the “ ” button to enter the “SPECIAL BEVERAGES” menu. SPECIAL BEVERAGES HOT WATER RISTRETTO ESPRESSO MILD ESPRESSO INTENSE 5 Press the “ ” button to start the brewing. 6 This icon is displayed.
ENGLISH 43 Adjusting the Hot Water Dispensing Warning: Danger of scalding! Dispensing may be preceded by short sprays of hot water and steam. Wait until the end of the cycle before removing the water dispensing spout. 1 Make sure that the machine is ready for the hot water dispensing. SPECIAL BEVERAGES HOT WATER RISTRETTO ESPRESSO MILD ESPRESSO INTENSE HOT WATER INSERT WATER SPOUT 2 Press the “ ” button to enter the “SPECIAL BEVERAGES” menu.
44 ENGLISH Special Beverages Menu for Brewing Other Beverages The menu allows you to brew other beverages, according to your personal taste. The procedure for brewing a strong coffee is shown as an example. Note: Follow the same steps to brew the other menu beverages. Only when you are brewing the “Flat white” you need to prepare the machine as for brewing a Cappuccino. 1 Place 1 cup under the dispensing spout.
ENGLISH 45 Adjusting the Other Beverages Quantity for the Menu “Special Beverages” This procedure allows you to adjust the quantity of the other beverages displayed on the menu, according to personal taste. The procedure for brewing a strong coffee is shown as an example. Note: Follow the same steps to brew the other menu beverages. Only when you are brewing the “Flat white” you need to prepare the machine as for brewing a Cappuccino. 1 Place 1 cup under the dispensing spout.
46 ENGLISH BEVERAGE PROGRAMMING The machine allows you to customise every beverage according to your personal taste and to memorize the preferences in your personal profile. 1 Press the “ 2 Press “ ” button to access the machine main menu. ” to confirm. MENU COFFEE PROFILES MAINTENANCE SETTINGS STATISTICS 3 Press the “ COFFEE PROFILES ” button to select the enabled profile in which you wish to program the beverage. SAECO BLEND ARABICA ROBUSTA USER 1 4 Press “ ” to confirm.
ENGLISH 47 The parameters to adjust are displayed. To select them, press the “ ” or “ ” scrolling button. To enter, press the “ ” button. " button. To return to the previous screen, press the " " button. To return to the initial screen, press the " CAPPUCCINO STRENGTH COFFEE AMOUNT TEMPERATURE TASTE Aroma This setting adjusts the amount of coffee to ground.
ENGLISH 48 Taste This setting enables the prebrewing function. During prebrewing, the coffee is slightly dampened to bring out the aroma in full. DELICATE: prebrewing function is not performed. BALANCED: prebrewing function is enabled. FULL BODY: prebrewing function lasts longer to enhance the coffee taste. TASTE DELICATE BALANCED FULL BODY Press the “ to confirm.
ENGLISH 49 Temperature TEMPERATURE LOW NORMAL HIGH This setting allows you to adjust the coffee temperature. LOW : low temperature. NORMAL : standard temperature. HIGH : high temperature. Press the “ to confirm. ” or “ ” scrolling button to select, then press the “ ” button RESTORING BEVERAGE PARAMETERS The factory setting of every beverage can be restored for each profile.
50 ENGLISH MACHINE PROGRAMMING The machine allows you to customize the operating settings. These settings are applied to all user profiles. MENU 1 Press the “ ” button to access the machine main menu. 2 Press the “ ” button to select “SETTINGS”. COFFEE PROFILES MAINTENANCE SETTINGS STATISTICS MENU 3 Press “ ” to confirm. COFFEE PROFILES MAINTENANCE SETTINGS STATISTICS SETTINGS WATER LANGUAGE STAND-BY RESTORE TO DEFAULT The parameters to adjust are displayed here.
ENGLISH 51 WATER HARDNESS ENABLE FILTER ACTIVATE FILTER WATER HARDNESS ENABLE FILTER ACTIVATE FILTER WATER HARDNESS ENABLE FILTER ACTIVATE FILTER Under HARDNESS you can set the water hardness level. For water hardness measuring, refer to the “Measuring and Programming Water Hardness” chapter. Under ENABLE FILTER the machine notifies the user when the water filter needs to be replaced. OFF: Filter and warning disabled.
52 ENGLISH Factory Settings SETTINGS WATER LANGUAGE STAND-BY RESTORE TO DEFAULT Activating the RESTORE TO DEFAULT option will restore all machine settings to their default values. In this case all customized parameters will be deleted. STATISTICS The machine allows you to see how many beverages have been brewed. This allows you to schedule the various maintenance operations indicated in the instruction manual.
ENGLISH 53 MAINTENANCE In this menu you can manage all the automatic cycles necessary for the correct maintenance of the machine. 1 Press the “ ” button to access the machine main menu. 2 Press the “ ” button to select “MAINTENANCE”. MENU COFFEE PROFILES MAINTENANCE SETTINGS STATISTICS MAINTENANCE DESCALING BREW GROUP CLEANING CARAFE CLEANING 3 Press “ ” to confirm. 4 Press the “ ” or “ ” button to select the cycle to activate. The various cycles to activate are displayed here.
54 ENGLISH Cleaning of the Carafe MAINTENANCE DESCALING BREW GROUP CLEANING CARAFE CLEANING The CARAFE Cleaning function enables the milk carafe monthly cleaning (see “Monthly Cleaning of the Milk Carafe” chapter).
ENGLISH 55 CLEANING AND MAINTENANCE Daily Cleaning of the Machine Caution: Timely cleaning and maintenance of your machine is very important as it prolongs the life of your machine. The machine is continuously exposed to humidity, coffee and limescale! The activities you need to perform and their frequency are described in detail in this chapter. Not doing this will ultimately make your machine stop working properly.
56 ENGLISH 3 Empty the coffee grounds drawer and wash it with fresh water. 4 Empty the drip tray (internal) and the lid and wash them with fresh water. 5 Correctly reinstall all the components. 6 Insert the drip tray and the coffee grounds drawer and close the service door. 7 Remove the drip tray (external), empty it and wash it.
ENGLISH 57 Note: Perform this operation also when the full drip tray indicator is raised. Daily Cleaning of the Water Tank 1 Remove the small white filter or the INTENZA+ water filter (if installed) from the water tank and wash both with fresh water. 2 Put the small white filter back or the INTENZA+ water filter (if installed) in its housing by gently pressing and turning it at the same time. 3 Fill the water tank with fresh water.
58 ENGLISH 3 Attach the top on the milk carafe; ensure it is locked into place. 4 Remove the lid and fill the milk carafe up to the MAX level with fresh water. 5 Put the lid back onto the milk carafe. 6 Pull out the milk carafe dispenser to the right up to the “ 7 Place a cup under the dispensing spout. ” icon.
ENGLISH 59 8 Press the “ ” button to start the dispensing procedure. 9 The machine reminds you to insert the carafe and pull out the dispensFROTHED MILK ing spout. INSERT THE CARAFE WITH THE SPOUT OPEN 10 This icon is displayed during preheating time required by the machine. FROTHED MILK 11 Once the machine stops dispensing water, the rinsing is finished. FROTHED MILK 12 Insert the milk carafe dispenser back into position, scrolling it up to the “ ” icon. Remove the milk carafe and empty it.
60 ENGLISH Weekly Cleaning of the Machine 1 Clean the pre-ground coffee compartment with the cleaning brush. Weekly Cleaning of the Milk Carafe The weekly cleaning is more thorough since all milk residues are removed from the dispensing spout. 1 Press the release buttons to remove the top of the carafe. 1 2 1 2 Remove the lid. 3 Lift the dispensing spout to remove it from the top of the carafe. The milk carafe dispenser is made up of five parts that must be disassembled.
ENGLISH 61 4 Remove the suction tube (A). A 5 Remove the fitting (B) from the milk frother by pulling it outwards. B 6 Detach the lid (C) from the milk carafe dispenser by slightly pressing on the sides while pushing downwards. C 7 Disassemble further the dispenser (D) as shown in the figure. D 8 Remove the fitting (E) from the milk frothing device by pulling it outwards.
62 ENGLISH 9 Clean all the parts thoroughly with lukewarm water. Note: You can also clean these parts in the dishwasher. 10 Reassemble the parts following the reverse order. Weekly Cleaning of the Brew Group The brew group should be cleaned every time the coffee bean hopper is filled or at least once a week. 1 Turn off the machine by pressing the “ ” button and remove the plug from the socket. 2 Press the button in the frame and open the service door.
ENGLISH 63 5 Seize the brew group handle and pull it outwards. 6 While pulling the lever, remove the brew group. 7 Thoroughly wash the brew group with lukewarm water and carefully clean the brew group filter. Caution: Do not use detergent or soap to clean the brew group. 8 Let the brew group air-dry thoroughly. 9 Thoroughly clean the inside of the machine using a soft, dampened cloth. 10 Thoroughly clean the upper filter using a non-abrasive cloth, to remove any coffee grounds.
64 ENGLISH 11 Make sure the brew group is in the off position; the two reference signs must match. If they do not match, proceed as described in steps (12 and 13). 12 Turn the brew group back to the off position by manually turning the pin on the base, as shown in this figure. Turn it until it locks into the position described in the following step. 13 When you reach the position shown in this figure, check that the two reference signs match and that the brew group is locked into position.
ENGLISH 65 16 Insert the drip tray (internal) and coffee grounds drawer. 17 Close the service door. Monthly Cleaning of the Milk Carafe For the monthly cleaning cycle we recommend using the “Saeco Milk Circuit Cleaner” to keep the entire circuit clean of milk residues. The “Saeco Milk Circuit Cleaner” can be purchased separately. Please refer to the maintenance products page for further details. Warning: Danger of scalding! Dispensing may be preceded by short sprays of hot water and steam.
66 ENGLISH 2 Press the “ ” button to select “MAINTENANCE”. MENU COFFEE PROFILES MAINTENANCE SETTINGS STATISTICS 3 Press “ ” to confirm. 4 Press the " " button to select “CARAFE CLEANING’”. MAINTENANCE DESCALING BREW GROUP CLEANING CARAFE CLEANING CARAFE CLEANING 5 Press “ ” to confirm. 6 Press “ ” to confirm or “ ” to return to the previous menu. START CARAFE WASHING? CARAFE CLEANING REFILL WATER TANK 7 Fill the water tank with fresh water up to the MAX level.
ENGLISH 67 9 Insert the carafe into the machine. Scroll the milk carafe dispenser to the right up to the “ CARAFE CLEANING 10 Press the “ ” icon. Press the “ ” button to confirm. ” button to confirm. INSERT THE CARAFE WITH THE SPOUT OPEN CARAFE CLEANING PLACE A CONTAINER UNDER THE CARAFE SPOUT 11 Place a suitable container (1.5 l) under the dispensing spout. Press the " " button to confirm. The machine starts dispensing the solution through the milk dispensing spout.
68 ENGLISH CARAFE RINSING FILL CARAFE WITH FRESH WATER 14 Remove the milk carafe and the container from the machine. 15 Rinse thoroughly the milk carafe and fill it with fresh drinking water up to the MAX level. Insert the milk carafe into the machine. Press the “ ” button to confirm. CARAFE RINSING INSERT THE CARAFE WITH THE SPOUT OPEN 16 Empty the container and place it back under the dispensing spout. CARAFE RINSING Press the " " button to confirm. 17 Press the “ ” button to confirm.
ENGLISH 69 Monthly Lubrication of the Brew Group Lubricate the brew group after approximately 500 cups of coffee or once a month. You can purchase separately the Saeco grease to lubricate the brew group. For further details, please refer to the maintenance products page in this manual. Caution: Before lubricating the brew group, clean it with fresh water and dry it as described in the “Weekly Cleaning of the Brew Group” chapter. 1 Apply the lubricant evenly on both side guides.
70 ENGLISH 3 Lubricate the internal guides positioned on both sides of the brew group. 4 Insert the brew group in its seat until it locks into place (see “Weekly Cleaning of the Brew Group” chapter). 5 Insert the drip tray (internal) and the coffee grounds drawer and close the service door. Monthly Cleaning of the Brew Group with “Coffee Oil Remover” Besides weekly cleaning, we recommend running the cleaning cycle with “Coffee Oil Remover” after approximately 500 cups of coffee or once a month.
ENGLISH 71 2 Press the “ ” button to select “MAINTENANCE”. MENU COFFEE PROFILES MAINTENANCE SETTINGS STATISTICS 3 Press “ ” to confirm. 4 Press the " " button to select “BREW GROUP CLEANING’”. MAINTENANCE DESCALING BREW GROUP CLEANING CARAFE CLEANING BREW GROUP CLEANING 5 Press “ ” to confirm. 6 Press “ ” to confirm or “ ” to return to the previous menu. PERFORM BREW GROUP CLEANING? BREW GROUP CLEANING REFILL WATER TANK 7 Fill the water tank with fresh water up to the MAX level.
72 ENGLISH BREW GROUP CLEANING PLACE A CONTAINER UNDER THE DISPENSING SPOUT 9 Place a container (1.5 l) under the coffee dispensing spout. Press the “ ” button to start the cleaning cycle. Warning: Never drink the solution dispensed during this step. BREW GROUP CLEANING 10 This icon is displayed. The display shows the cycle progress. 11 When the machine stops dispensing, remove and empty the container. 12 Clean the brew group as described in the “Weekly Cleaning of the Brew Group” chapter.
ENGLISH 73 DESCALING The descaling process takes approx. 35 minutes. Limescale builds up inside the machine during use. It needs to be removed regularly as it may clog the water and coffee circuit. The machine tells you when descaling is needed. If the machine display shows this icon, it means that you need to descale. Caution: Not doing this will ultimately make your machine stop working properly, and in this case repair is NOT covered by your warranty.
74 ENGLISH 4 Press “ ” to confirm the “DESCALING” selection. MAINTENANCE DESCALING BREW GROUP CLEANING CARAFE CLEANING DESCALING Note: If you press the “ 5 Press the “ ” button by mistake, press the “ ” button to quit. ” button to confirm. START DESCALING? DESCALING POUR DESCALING SOLUTION AND WATER INTO TANK UNTIL CALC-CLEAN LEVEL 6 Remove the water tank and the “INTENZA+” water filter (if any) and insert the small white filter supplied with the machine.
ENGLISH 75 DESCALING FILL HALF CARAFE WITH WATER. INSERT IN BREWING POSITION 9 Fill half the carafe with water and insert it in the machine. Scroll the milk carafe dispenser to the right up to the “ Press the “ ” button. ” icon. DESCALING PLACE A CONTAINER UNDER THE DISPENSING SPOUT 10 Place a large container (1.5 l) under both the milk carafe dispenser and the dispensing spout. Press the “ DESCALING ” button. 11 The machine starts dispensing descaling solution at regular intervals.
76 ENGLISH RINSING FILL HALF CARAFE WITH WATER. INSERT IN BREWING POSITION RINSING PLACE A CONTAINER UNDER THE DISPENSING SPOUT RINSING PAUSE 14 Empty the milk carafe and fill half of it with fresh water. Insert it back into the machine with the dispensing spout open. Press the “ ton. ” but- 15 Empty the container and place it back under both the milk carafe dispenser and the dispensing spout. Press the “ ” button. 16 The rinse cycle is activated.
ENGLISH 77 DISPLAY MESSAGES Displayed message ADD COFFEE INSERT BREW GROUP INSERT COFFEE GROUNDS DRAWER Meaning of the message Fill the coffee bean hopper. The brew group must be inserted into the machine. Insert the coffee grounds drawer and the internal drip tray. Empty the coffee grounds drawer. EMPTY COFFEE GROUNDS DRAWER CLOSE FRONT DOOR REFILL WATER TANK Note: The coffee grounds drawer must be emptied only when the machine requires it and with the machine on.
78 ENGLISH Displayed message HOT WATER Meaning of the message Insert the water dispensing spout to start dispensing. Press "ESC" to exit. INSERT WATER SPOUT CAPPUCCINO INSERT THE CARAFE WITH THE SPOUT OPEN Before beginning to dispense, insert the milk carafe with the dispensing spout open. The machine needs to be descaled. Follow the steps described in the “Descaling” chapter of this manual. Please note that not descaling your machine will ultimately make it stop working properly.
ENGLISH 79 TROUBLESHOOTING This chapter summarizes the most common problems you could encounter with your machine. If you are unable to solve the problem with the information below, visit www.philips.com/support for a list of frequently asked questions or contact the Philips Saeco hotline in your country. The contact details can be found in the warranty booklet by-packed separately or on www.philips.com/support. Machine actions Causes Solutions The machine does not switch on.
80 ENGLISH Machine actions Causes Solutions Milk does not froth. The milk dispensing spout has not been pulled out Check that the milk dispensing spout has been pulled out correctly up to the “ ” icon The carafe has not been correctly reassembled or with all its components. Make sure the wand is correctly inserted. All its components have to be correctly reassembled, as described in the “Weekly cleaning of the Milk Carafe” section.
ENGLISH 81 Machine actions Causes Solutions The coffee is too weak (see note). This might occur when the machine is automatically adjusting the dose. Brew a few coffees as described in chapter “Saeco Adapting System”. The ground coffee is too coarse. Change coffee blend or adjust the grind as explained in the “Adjusting the Ceramic Coffee Grinder” chapter. Coffee is brewed slowly (see The ground coffee is too fine. note). Coffee leaks out of the dispensing spout.
82 ENGLISH ENERGY SAVING Stand-by The Saeco full automatic espresso machine is designed for energy saving proven by the Class A energy label. After a certain time of inactivity that can be set by the user (see chapter “Machine Programming”), the machine turns off automatically. If a product has been brewed the machine performs a rinse cycle. In stand-by mode, the energy consumption is below 1Wh.
ENGLISH 83 Disposal Do not throw away the machine with the normal household waste at the end of its life, but hand it in at an official collection point for recycling. By doing this, you help to preserve the environment. - Packaging materials can be recycled. Machine: unplug the machine and cut the power cord. Deliver the appliance and power cord to a service centre or public waste disposal facility. This product complies with EU Directive 2002/96/EC.
84 ENGLISH TECHNICAL SPECIFICATIONS The manufacturer reserves the right to make changes to the technical specifications of the product Nominal Voltage - Power Rating Power Supply See data plate on the appliance Housing material Thermoplastic Material/Metal Size (w x h x d) 210 x 360 x 460 mm Weight 12.5 kg Power cord length 800-1200mm Control panel Front panel Cup Size 110 mm Water Tank 1.
ENGLISH 85 ORDERING MAINTENANCE PRODUCTS For cleaning and descaling, use Saeco maintenance products only. You can purchase these at the Philips online shop at www.shop.philips.com/service, your local dealer or at authorised service centres. If you have any difficulties obtaining maintenance products for your machine, please contact the Philips Saeco hotline in your country. The contact details can be found in the warranty booklet supplied separately or on www.philips.com/support.
86 ENGLISH - Coffee Oil Remover CA6704 - Milk Circuit Cleaner CA6705 - Maintenance Kit CA 6706
02 IT Rev.01 24-09-13 02 The manufacturer reserves the right to make changes without prior notice. www.philips.
