Owner`s manual

SAFE Security Alarm System Operations Manual
6 www.safesecurity.com [phone]
BILLING (continued)
Making a Payment Plan Change
Although you may have selected a payment plan when you signed your monitoring agreement, you have the option of
paying your monitoring fee annually, semi-annually, quarterly or monthly. Contact SAFE to change or to make special
payment arrangements.
Payments on First Statement
Rarely, due to billing cycles, it is possible that your first bill was issued before your payment was posted. It may take one
billing cycle for the posted payment to be reflected on your account. If your payment does not appear by the second
billing cycle, please contact SAFE at [phone] to verify that the payment was received.
Payments by Check
SAFE offers a variety of payment options. In fact, we highly encourage our popular and “green” SAFEPay paperless
payment option which includes electronic funds transfer from your bank account, or auto-withdrawal from your VISA,
MasterCard, Discover or American Express credit card.
Billing Address Differs from Premise Address
You may choose to have your bill sent to an address different from the alarm system location. Contact SAFE to let us know
of a change in the billing address.