Frequently Asked Questions

How to change the channel order for JA
If you want to change the order on your camera, there are two ways.
Method 1:
Please right click the home screen, click "split screen", and choose "X8".
After this, you can just drag your mouse to change the order of every
channel in the screen. But this method is available only when the
monitor has 8 images.(split screen>"X8")
Method 2:
Exchange the IP addresses of two cameras to make the order changed. Here
are the detailed steps: For example, you want to change the order for
camera 1 and camera 2.
1.Please right click the home screen>click
"video manage". 2.Please write down the
IP address of camera 1 and camera 2.
3.Please use your mouse to choose channel 1, and click "Manual Edit" (like this picture
shows).
4. Then, please change the IP address of camera 1 into the IP address of camera 2,