the Duo-Temp™ Pro SES810
CONTENTS 4 5 We recommend safety first Getting to know your new appliance 7 Operating your new appliance 10 Care & Cleaning 12 Troubleshooting SAGE® RECOMMENDS SAFETY FIRST At Sage® we are very safety conscious. We design and manufacture consumer products with the safety of you, our valued customer, foremost in mind. In addition we ask that you exercise a degree of care when using any electrical appliance and adhere to the following precautions.
WE RECOMMEND SAFETY FIRST • • • • • • • allowed to cool before cleaning, attempting to move or storing. Always turn the appliance to the off position, switch off at the power outlet and unplug at the power outlet when the appliance is not in use. Do not use the appliance if the power cord, plug, or appliance becomes damaged in any way. If damaged or maintenance other than cleaning is required, please contact Sage Customer Service or go to sageappliances.
WE RECOMMEND SAFETY FIRST • Never remove the portafilter during the brewing operation as the machine is under pressure. • Do not place anything, other than cups for warming, on top of the appliance. • Heating element surface is subject to residual heat after use. SPECIFIC INSTRUCTIONS FOR WATER FILTER • Filter cartridge should be kept out of reach of children. • Stores filter cartridges in a dry place in the original packaging. • Protect cartridges from heat and direct sunlight.
GETTING TO KNOW YOUR NEW APPLIANCE G H A I B C D J E F A. B. C. D. E. F. G. POWER button Integrated removable tamper Group head 54mm stainless steel portafilter Drip tray full indicator Removable drip tray Cup warming tray H. SELECT button for steam or hot water I. Control Dial for espresso, steam and hot water. J.
GETTING TO KNOW YOUR NEW APPLIANCE CUSTOM DESIGNED ACCESSORIES • Razor™ Precision Dose Trimming Tool • Single wall filter baskets for freshly ground coffee. CLEANING ACCESSORIES • Cleaning tool • Silicon cleaning disk • Cleaning tablets • Advanced dual wall filter baskets for pre-ground coffee. • Water filter • Stainless steel milk jug OPERATING YOUR NEW APPLIANCE BEFORE FIRST USE FIRST USE • Remove filter from the plastic bag and soak in a cup of water for 5 minutes. • Fill tank with water.
OPERATING YOUR NEW APPLIANCE SELECTING THE FILTER BASKET Single Wall Filter Baskets The Single Wall filters (1 & 2 CUP) are designed to be used with freshly ground coffee and allow you to experiment with grind, dose, and tamp to create a more balanced espresso. • Wipe excess coffee from the rim of the filter basket to ensure a proper seal in the group head is achieved.
OPERATING YOUR NEW APPLIANCE EXTRACTING ESPRESSO Insert the Portafilter into the Group Head & lock into position. Turn the Control Dial to the ‘Espresso’ position. After a few seconds, coffee will begin to brew into the cup. When sufficient coffee has flowed into the cup, turn the Control Dial to ‘Standby’. Sage® recommends approx. 30 sec of extraction. NOTE For optimal flavour when using a 1 CUP filter, you should extract approx. 30ml. When using a 2 CUP filter, you should extract approx. 60ml.
OPERATING YOUR NEW APPLIANCE TEXTURING MILK • Before inserting the steam wand into the milk, it is recommended to purge the steam wand. • To stop the steam set the Control Dial to the ‘Standby’ position and remove the jug. • Set the Control Dial to the ‘Steam’ position. • Wipe the steam wand with a damp cloth. • The ‘Steam’ LED will illuminate. • Pause the steam by returning the dial back to the ‘Standby’ position.
CARE & CLEANING INSTALLING/REPLACING THE FILTER IN THE WATER TANK 1 2 Set current month Remove filter from bag and soak for 5min 3 4 5 Assemble water filter parts Ensure parts are connected Install filter in tank Install water tank The water filter provided helps to prevent scale build up which over time can affect the performance of your machine, potentially causing blockages and heating problems. Replacing the water filter every three months will reduce the mineral build up in the machine.
CARE & CLEANING CLEANING THE STEAM WAND 1 Run steam to clear milk from wand after texturing 2 Wipe steam wand after each use 3 4 Clean hole with pin Remove tip 5 Soak tip overnight then re-attach CLEANING FILTER BASKETS STORING YOUR MACHINE CLEANING THE OUTER HOUSING / CUP WARMING PLATE Do not immerse power cord, power plug or appliance in water or any other liquid. The water tank should never be removed or completely emptied during decalcifying.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Coffee does not run through Machine is not turned On Ensure the machine is plugged in, switched On at the power outlet and the POWER button is pressed. Water tank is empty Fill the water tank. The Control Dial not in ‘Espresso’ position Turn the Control Dial to the ‘Espresso’ position Coffee grind is too fine Ensure you use a suitable espresso grind. Refer to ‘Extraction Guide’ on page 8.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO No crema Coffee is not tamped firmly enough Refer to ‘Coffee Dose & Tamping’ on page 7. Coffee grind is too coarse Ensure you use a suitable espresso grind. Refer to ’Extraction Guide’ on page 8. Ground coffee is not fresh Change to freshly roasted beans. Filter holes are blocked Use the fine pin on the cleaning tool to clear the holes. Refer to ‘Cleaning The Steam Wand’ on page 11.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Coffee drips from the portafilter spouts The water tank is empty or low Fill the water tank. Coffee grind is too fine Ensure you use a suitable espresso grind. Refer to ‘Extraction Guide’ on page 8 Too much coffee in basket Refer to ‘Coffee Dose & Tamping’ on page 7. Machine is blocked by mineral deposits Decalcify the machine. Refer to ‘Descaling’ on page 10.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Milk is not smooth after texturing Steam Wand is blocked Use the pin on the cleaning tool to clear the opening. If the steam wand continues to be blocked remove the tip of the steam wand using the spanner in the middle of the cleaning tool. Refer to ‘Cleaning the Steam Wand’ on page 11. Not enough steam Steam wand may be blocked. Refer to ‘Cleaning the Steam Wand’ on page 11.
Sage ® Freephone (UK Landline): 0808 178 1650 Mobile Calls (National Rate): 0333 0142 970 www.sageappliances.co.uk customerservice@sageappliances.co.uk Register your product and get more from your purchase Product registration takes only a few minutes and ensures a record of your purchase. Registration also makes it easier to get support and advice on any questions or issues that you might have in the future.
