Instruction Manual

14
Troubleshooting
LCD screen turns on
but appliance doesn't
respond to controls.
• The safety locking arm may not be correctly engaged in the vertical
operating position. In this case, the LCD screen will show an animated
prompt
. Check the top cover is properly aligned and the locking arm
is located rmly into the two grooves on either side of the juicer cover or
blender jug.
Food is unevenly
chopped
• This can happen when too much food is being added at one time.
Try a smaller amount, and work in batches if necessary.
Food is chopped too
ne or is watery
• Try blending for shorter period of time. Use the PULSE function for
better control.
Excess pulp building
up in the stainless-
steel lter basket
• Turn the appliance o. Disassemble to scoop excess pulp o the juicer
cover.
• Reassemble and continue juicing. Alternating soft and hard ingredients
may help avoid this.
Pulp too wet
and reduced
extracted juice
• Pusher force could reduce yield because it slows the motor down.
Avoid putting pressure on the food pusher when pushing ingredients
down the feed chute.
• The cleaner the lter, the better the juice yield, and dryer the pulp. Be sure
to thoroughly clean the juicer as soon as possible after each use. Remove
the stainless-steel lter basket and thoroughly clean mesh walls with a
cleaning brush. Rinse the lter basket under hot water. If the ne mesh
holes are blocked, soak the basket in a solution of hot water with 10%
lemon juice to unblock the holes or wash in the dishwasher (top shelf). This
will remove excess ber build up which could be inhibiting the ow.
• If juicing large amounts of brous ingredients like rhubarb and pineapple,
cleaning the lter basket in between might be required.
Juice leaks between
the lter bowl
surround and the
juicer cover
• Ensure the appliance assembled correctly
• Try a slower juicing speed (if possible) and push the food pusher down the
feed chute more slowly.
• Ensure there is no build up in the lter basket.
Juice sprays out
from spout
• The juice is being extracted too fast; try a slower juicing speed (if possible)
and push the food pusher down the feed chute more slowly.
Juice in lter
bowl is left after
juicer stopped
• Turn the speed dial up to highest speed setting and operate for ve
seconds. That can help moving the remaining juice into the jug.