User Manual

21
Troubleshooting
Before carrying out any of the following service checks, unplug the FoodCycler from the mains.
PROBLEM 
FoodCycler will not start
• Check that the power plug is connected to a
power outlet and the outlet is turned on.
• Check that your FoodCycler is assembled
correctly.
Power light
Flashing & FoodCycler beeps
Flashing and FoodCycler does not operate
No light
• Lid unlocked/sensor dislodged
• Require manual reset
• No power, check connection
Any Indicator Lights
Flashing & FoodCycler stops processing
No Light
• Motor overloaded. Check any food jam inside
the bucket. Remove some of the food scraps
from bucket.
•
NOTE: It only applies to the drying light.
• No power, check connection
Contact Sage Customer Service Centre if the
problem still exists. It may be component issue
on FoodCycler.
Excessive noise
• Check that your FoodCycler is on a level surface
A Manual Reset is necessary if your FoodCycler operating system needs to be reset to an
earlier mode following a minor malfunction.
Follow these instructions to properly complete a manual reset:
1. Plug FoodCycler in.
2. Press and hold the Power On/O button for 3 seconds, until you hear a beep and the
FoodCycler shuts o.
3. Unplug your FoodCycler for 1 minute.
4. Plug your FoodCycler back in and wait ten seconds.
5. Press the Power On/O button as you normally would to start a cycle.
If the Manual Reset does not work the rst time, try resetting again.
NOTE
If your FoodCycler is signalling a components issue, do not continue using. Contact Sage
Customer Service Centre.