TM SAGEM F@st (PPP) User Guide 288 047 975 - 02 June 2005 Issue 800 / 840
Sagem Communication closely follows all technological changes and is continually striving to improve its products for the benefit of its customers. It therefore reserves the right to change its documentation accordingly without notice. All the trade marks mentioned in this guide are registered by their respective owners: - SAGEM F@st™ is a registered trade mark of.
Contents Pages Contents 0-1 and 0-2 1. Introduction 1-1 1.1 Overview 1-3 1.2 System requirements 1-5 2. Connecting the SAGEM F@stTM 800 / 840 2-1 2.1 Connecting the SAGEM F@st™ 800 / 840 modem 2.1.1 Connecting the SAGEM F@st™ 800 2.1.2 Connecting the SAGEM F@st™ 840 2-2 2-2 2-4 3. Installation in Microsoft Windows 3-1 TM 3.1 Installing the SAGEM F@st 800 / 840 3-2 3.2 Connecting / Disconnecting to / from the Internet 3.2.1 Connecting to the Internet 3.2.
5.2 Connecting / Disconnecting to/from the Internet 5.2.1 Connecting to the Internet 5.2.2 Disconnecting from the Internet TM 5.3 Status of the SAGEM F@st 800 / 840 modem TM 5.3.1 Checking installation of the SAGEM F@st 800 / 840 5.3.2 "Diagnostics" tools TM 5.4 Uninstalling the SAGEM F@st 800 / 840 A. Appendix A - SAGEM F@st™ 800 / 840 troubleshooting A.1 Front panel LEDs A.1.1 "ADSL" LED blinking A.1.2 "ADSL" and "PWR" LEDs off A.1.3 "ADSL" LED off and "PWR" LED on A.1.
1. Introduction TM This chapter : ¾ Gives an overview of the SAGEM F@st 800 / 840 modem ¾ Sets out the system requirements § 1.1 § 1.
1 - Introduction Notice Warning icon, used in this guide Information icon, used in this guide Safety instructions Before making any connections, refer to the safety instructions in Appendix A of this User Guide.
1 - Introduction 1.1 Overview The SAGEM ADSL modem exists in two models : ¾ The SAGEM F@st™ 800, ¾ The SAGEM F@st™ 840. The SAGEM F@st™ 800 modem is designed for Internet connection by the switched analog telephonic network (PSTN) The SAGEM F@st™ 840 modem is designed for Internet connection by the integrated service digital network (ISDN). In the next sections of this User Guide, we will use the general term SAGEM F@st™ 800/840 to designate these two modems.
1 - Introduction Both interface ports are at the rear of the modem casing: Type B USB Connector 6-way RJ11 WAN Connector There are two LEDs on the casing, the lefthand one labeled "ADSL" and the righthand one "PWR" (see Appendix A - Troubleshooting, for interpreting the LEDs).
1 - Introduction 1.2 System requirements The SAGEM F@st™ 800 / 840 modem requires: Telephone line ¾ Telephone line supporting ADSL transmission. ¾ Splitters compliant with ADSL standards (for use with a telephone or fax type analog terminal). ¾ Subscription to an Internet Access Provider (for connection to the Internet).
1 - Introduction SAGEM F@st™ 800 / 840 (PPP) User Guide - 288 047 975-02 Page 1-6 Reproduction and communication prohibited without the written permission of Sagem Communication
2. Connecting the SAGEM F@stTM 800 / 840 This chapter : ¾ Describes how to connect the SAGEM F@st™ 800 modem. § 2.1.1 ¾ Describes how to connect the SAGEM F@st™ 840 modem. § 2.1.
2 - Connecting the SAGEM F@stTM 800 / 840 2.1 Connecting the SAGEM F@st™ 800 / 840 modem CAUTION Do not connect your modem to your computer with the USB cable before you have installed the drivers from the CD-ROM. Only use the ADSL line cable supplied with your equipment for the connection to the remote network : TM 800 (PSTN), TM 840 (ISDN). RJ11 / RJ11 for the SAGEM F@st RJ45 / RJ11 for the SAGEM F@st 2.1.
2 - Connecting the SAGEM F@stTM 800 / 840 Connecting analog terminals Splitters are required when using the SAGEM F@st™ 800 and analog terminals on the same telephone line. There are two types of configuration that use different splitters. In most cases, your Operator will provide you with the information you need to choose between the two options.
2 - Connecting the SAGEM F@stTM 800 / 840 2.1.2 Connecting the SAGEM F@st™ 840 The connections must be made in the following order: 1 Connect the RJ45 connector of the cable to the input splitter 2 Connect the RJ11 connector of the cable to the LINE connector on the modem If using an input splitter or a microfilter, their outputs must also be fitted with RJ45 connectors. If not, contact your Operator for an adapter or a specific cable.
3. Installation in Microsoft Windows This chapter : TM ¾ Describes how to install the SAGEM F@st 800 / 840. ¾ Describes how to Connect/Disconnect to/from the Internet. TM ¾ Describes the status information for the SAGEM F@st 800 / 840. ¾ Describes how to uninstall the SAGEM F@st TM 800 / 840. § 3.1 § 3.2 § 3.3 § 3.
3 - Installation in Microsoft Windows The procedures for installing, checking installation and uninstalling described below have been carried out arbitrarily using Windows XP. There may be slight differences when installing in other Windows operating systems (98FE, 98SE, ME and 2000). 3.1 Installing the SAGEM F@stTM 800 / 840 1 Insert the CD-ROM in the appropriate drive on your computer; the screen opposite appears. Click "Install the modem".
3 - Installation in Microsoft Windows 4 When installation is finished, the following screen appears; click OK Note: 5 Depending on the configuration of the PC and of the installed operating system, Windows may also prompt you to restart your computer. This restart operation is necessary for your modem to operate correctly. You can now check the installation of your modem by following the instructions in section 3.3.1.
3 - Installation in Microsoft Windows 3.2 Connecting / Disconnecting to / from the Internet 3.2.1 Connecting to the Internet 1 The installation software created an "ADSL" icon on the Windows XP desktop. Double-click this icon. 2 The connection screen appears. 3 Enter your "User name" and your "Password". These data are delivered to you by your Internet Access Provider (IAP).
3 - Installation in Microsoft Windows 3.2.2 Disconnecting from the Internet 1 Double-click the "ADSL" icon on the Windows desktop: or Click the connection icon in the Windows task bar: Note: 2 Depending on how your PC is configured, the connection icon may be hidden in the status area. To reveal the icon, you need to click the left-pointing arrow indicated below: The following screen appears. Select the General tab, and then click "Disconnect".
3 - Installation in Microsoft Windows 3.3 Status information for the SAGEM F@stTM 800 / 840 modem Checking installation of the SAGEM F@stTM 800 / 840 3.3.1 1 From the Start menu, select Control Panel, and then double-click System; the System Properties window appears. 2 Select the Hardware tab, and then click the Device Manager... button in the Device Manager area.. 3 The Device Manager screen appears.
3 - Installation in Microsoft Windows 3.3.2 "Diagnostics" tools This application lets you monitor the status of the ADSL line. 1 After having installed the modem and connected it to the PC using its USB cable, the diagnostics icon shown opposite (framed) appears toward the right end of the task bar at the bottom of your desktop. Double-click the Diagnostics icon. Note: If the Diagnostics icon does not appear in the task bar, from the Start menu select: TM All Programs / SAGEM F@st 800-840 / DSLMON.
3 - Installation in Microsoft Windows The meanings of the various fields are explained in the table below. Field Description DSL status Not detected The computer has not detected the presence of the modem on one of its dedicated USB ports Not synchronized ADSL link not synchronized.
3 - Installation in Microsoft Windows 3.4 Uninstalling the SAGEM F@stTM 800 / 840 1 Using the left mouse button, click the Start menu in the task bar. Select All programs (Programs in Windows 98FE, 98SE, ME and 2000), SAGEM F@st 800-840, then Uninstall F@st 800-840 2 The following screen appears. Click OK 3 The following screen appears. Disconnect your modem if necessary and then click OK. Uninstallation is finished.
3 - Installation in Microsoft Windows SAGEM F@st™ 800 / 840 (PPP) User Guide - 288 047 975-02 Page 3-10 Reproduction and communication prohibited without the written permission of Sagem Communication
4. Installation in Mac OS 8.6 or Mac OS 9.x This chapter : TM ¾ Describes how to install the SAGEM F@st 800 / 840. ¾ Describes how to Connect/Disconnect to/from the Internet. TM ¾ Describes the status information for the SAGEM F@st 800 / 840. ¾ Describes how to uninstall the SAGEM F@st TM 800 / 840. § 4.1 § 4.2 § 4.3 § 4.
4 - Installation in Mac OS 8.6 or Mac OS 9.x TM Note: The SAGEM F@st 800 / 840 can be installed in the following operation systems: - MacOS 8.6, - MacOS 9.x, - MacOS X (10.1, 10.2 and 10.3), - MacOS X 10.4 Tiger. This chapter covers installation in the MacOS 8.6 or MacOS 9.x operation systems only. The procedures for installing, Connecting / Disconnecting, checking installation and uninstalling described below have been carried out arbitrarily in MacOS 9.2.2. 4.
4 - Installation in Mac OS 8.6 or Mac OS 9.x 5 The installation is finished. appears. Click The screen proposing that your computer is restarted . 6 A triangular icon indicating the modem status is created in the control strip. 7 At the end of the installation process, the diagnostics tool icon is created on the desktop 8 You can now check the installation of your modem by following the instructions in section 4.3.1.
4 - Installation in Mac OS 8.6 or Mac OS 9.x 4.2 Connecting / Disconnecting to / from the Internet 4.2.1 Connecting to the Internet 1 Click the Remote access icon on the control strip at the bottom of the desktop to display the list of commands associated with this icon. Note: Before connection, the remote access status is Inactive. Select Open Remote Access. 2 The Remote Access screen appears. 3 Enter your "User name" and your "Password".
4 - Installation in Mac OS 8.6 or Mac OS 9.x 4.2.2 Disconnecting from the Internet 1 Click the Remote access icon on the control strip to display the list of commands associated with this icon. Note: After connection, the remote access status is Connected. Select Open Remote Access. 2 The Remote Access screen appears. Click the Disconnect button to disconnect the modem. Note: To check that the procedure has been successful, select Open Remote Access; the Remote Access screen appears.
4 - Installation in Mac OS 8.6 or Mac OS 9.x 4.3 Status information for the SAGEM F@stTM 800 / 840 modem Checking installation of the SAGEM F@stTM 800 / 840 4.3.1 1 Click the Remote Access icon on the control strip at the bottom of the desktop to display the list of commands associated with this icon. Click Open Remote Access. 2 Click the Remote Access menu on the menu bar at the top of the desktop to display the list of commands associated with this menu. Click the Modem command.
4 - Installation in Mac OS 8.6 or Mac OS 9.x 3 Click the Remote Access menu on the menu bar at the top of the desktop to display the list of commands associated with this menu. Click the TCP/IP command. The "Connection" field should display: PPP. In the Settings area, the "Configuration" field should display: Using PPP server In the opposite case, to modify these greyed fields (disabled), proceed as follows: - Select Remote Access / TCP/IP in the menu bar ; a window appears and the menu bar is modified.
4 - Installation in Mac OS 8.6 or Mac OS 9.x 4.3.2 "Diagnostics" tools This application lets you monitor the status of the ADSL line and configure the TM SAGEM F@st 800 / 840 modem. This application is present on all Operation Systems listed at § 1.2 - System requirements. 1 After having installed the modem and connected it to the Macintosh using its USB cable, the diagnostics icon appears on your desktop. Double-click the diagnostics tool icon, or Click the triangular icon in the control strip.
4 - Installation in Mac OS 8.6 or Mac OS 9.x 4.3.2.1 "Operation" screen "ADSL status" area Field Description Modem status Black Modem is unplugged from USB The computer has not detected the presence of the modem on one of its dedicated USB ports Red The modem is waiting for the driver to respond ADSL link not synchronized.
4 - Installation in Mac OS 8.6 or Mac OS 9.
4 - Installation in Mac OS 8.6 or Mac OS 9.x 4.3.2.
4 - Installation in Mac OS 8.6 or Mac OS 9.x "Packets" area Field Description Packets Rx Indicates the number of AAL5 packets received since the connection was set up Packets Tx Indicates the number of AAL5 packets transmitted since the connection was set up Lost Indicates the number of AAL5 lost since the connection was set up 4.3.2.3 "Configuration" screen "Configuration" area Field Description ATM Channel VPI Displays the value 8 by default.
4 - Installation in Mac OS 8.6 or Mac OS 9.x "Version information" area Version Information (Vx.y.z) Product version (V2.2.
4 - Installation in Mac OS 8.6 or Mac OS 9.x 4.4 Uninstalling the SAGEM F@stTM 800 / 840 1 Insert the CD-ROM in the appropriate drive on your computer ; an icon appears in the desktop. Double-click this icon to show the content of the CD-ROM. 2 Double-click on the OS 8.6 - 9.x icon to run the Install / Uninstall program. 3 The following screen appears. At top left, select Uninstall from the list , and then at bottom right click . 4 The following screen appears. .
5. Installation in Mac OS X This chapter : TM ¾ Describes how to install the SAGEM F@st 800 / 840. ¾ Describes how to Connect/Disconnect to/from the Internet. TM ¾ Describes the status information for the SAGEM F@st 800 / 840. ¾ Describes how to uninstall the SAGEM F@st TM 800 / 840. § 5.1 § 5.2 § 5.3 § 5.
5 - Installation in Mac OS X TM Note: The SAGEM F@st 800 / 840 can be installed in the following operating systems: - MacOS 8.6, - MacOS 9.x, - MacOS X (10.1, 10.2 and 10.3), - Mac OS X 10.4 Tiger. This chapter covers installation in the Mac OS X operating system only. The procedures for installing, Connecting/Disconnecting, checking installation and uninstalling described below have been carried out arbitrarily in Mac OS X 10.4.1 version. 5.
5 - Installation in Mac OS X 5 The screen opposite appears. Click installation 6 to continue The installation software then displays a message indicating that a restart of your computer will be necessary to install the modem. Click installation. 7 to start When the files have been copied to the hard disk, the screen opposite appears. Connect the USB cable to the TM SAGEM F@st 800 / 840 modem using the rear connector marked USB, and then click 8 . The installation is finished.
5 - Installation in Mac OS X 5.2 Connecting / Disconnecting to/from the Internet 5.2.1 Connecting to the Internet This procedure is in two phases: - Configuring access to the Internet (PPPoA or PPPoE) (steps 1 to 8), - Connecting to the Internet proper (steps 9 and 10). 1 Click the (Apple) menu in the menu bar, select the "System Preferences" submenu from the drop-down list, and click the "Network" icon. The screen opposite appears.
5 - Installation in Mac OS X If "ADSL USB PPPoE / PPPoA" does not appear in the Location: field, you must imperatively carry out the following operations: ¾ Click in the "Show:" field, the scroll list displays the sub-menus as shown on the opposite screen. ¾ Select "Network Port Configurations" to open the next window. ¾ Check that the new network interface "Adaptateur Ethernet (en x)" is well located in the first line in the network port configuration field.
5 - Installation in Mac OS X 2 In the Show: field, select Ethernet Adaptor (enx) where "x" is a figure given to your new network adapter by the Operating System. The screen opposite appears 3 Select the PPPoE tab; the appropriate panel appears 4 Check the "Connect using PPPoE" box 5 In the Name field, enter your "Account name" 6 Enter your "Password" Note : 7 Your "Account name" and "Password" are delivered to you by your Internet Service Provider (ISP).
5 - Installation in Mac OS X 9 On the desktop, double-click the icon representing your Mac OS X hard disk. Open the Applications folder, and double-click the Internet Connect icon: (see note) The screen opposite appears. In the upper control strip, select Ethernet Adaptor (enx) related to your ADSL modem. Check that the information in the "Account Name" and "Password" fields is correct. Click connection.
5 - Installation in Mac OS X If you have checked the "Show PPPoE status in menu bar" box (see step 7), you can also do the following: Click the connection icon in the menu bar. Select Connect.
5 - Installation in Mac OS X 5.2.2 Disconnecting from the Internet 1 On the desktop, double-click the icon representing your Mac OS X hard disk. Open the Applications folder and then double-click the Internet Connect icon: The screen opposite appears. Click the disconnect the modem Note: button to To show that the procedure has been successful, this screen should show the "Idle" status and the Connect button.
5 - Installation in Mac OS X 5.3 Status of the SAGEM F@stTM 800 / 840 modem Checking installation of the SAGEM F@stTM 800 / 840 5.3.1 1 Click the (Apple) menu in the menu bar, select "System Preferences" and then click the "Network" icon. The screen opposite appears. The Location: field should show ADSL USB PPPoE / PPPoA, except in the case mentioned § 5.2.1of step No1. If the network port is well set, a different display is not prejudicial to the good running of the modem.
5 - Installation in Mac OS X 5.3.2 "Diagnostics" tools This application lets you monitor the status of the ADSL line and configure the TM SAGEM F@st 800 / 840. This application is present on all the operating systems listed in section 1.2 - System requirements. The "ADSL Monitor" diagnostic tool was added to the "Applications" directory on your hard disk when the modem drivers were installed. You can access it directly by double-clicking the "ADSL Monitor" shortcut created on your desktop.
5 - Installation in Mac OS X 5.4 Uninstalling the SAGEM F@stTM 800 / 840 1 Insert the CD-ROM in the appropriate drive on your computer; an icon appears in the desktop. Double-click this icon to show the content of the CD-ROM. 2 Double-click on the Mac OS X icon to run the Install / Uninstall program. 3 The Authenticate screen opposite appears. Enter your name and "User" password or a phrase and then click . Note: You must have "Administrator" rights to uninstall the modem.
5 - Installation in Mac OS X 6 Uninstallation is complete. Click 7 . The screen opposite reappears. Click to close the uninstallation window. You can now restart your computer.
5 - Installation in Mac OS X SAGEM F@st™ 800 / 840 (PPP) User Guide - 288 047 975-02 Page 5-14 Reproduction and communication prohibited without the written permission of Sagem Communication
A.
Appendix A - SAGEM F@st™ 800 / 840 troubleshooting This appendix is intended to help the user resolve the various fault conditions that may be encountered when installing or using the SAGEM F@st 800 / 840. The LEDs on the front of the modem are provided for this purpose. A.1 Front panel LEDs The front panel of the SAGEM F@st 800 / 840 modem has two supervision LEDs: A.1.
A - SAGEM F@st™ 800 / 840 troubleshooting A.1.2 "ADSL" and "PWR" LEDs off ¾ Check that the USB cable is connected correctly to your computer (or to a HUB). ¾ Check that the drivers are correctly installed (refer to the modem status in Windows (see section 3.3) or in Mac (according to your operation system, see section 4.3 or 5.3)). Note: If your computer is connected to a HUB, disconnect all connected devices to isolate your modem.
Appendix A - SAGEM F@st™ 800 / 840 troubleshooting SAGEM F@st™ 800 / 840 (PPP) User Guide - 288 047 975-02 Page A-4 Reproduction and communication prohibited without the written permission of Sagem Communication
B.
Appendix B - Safety instructions B.1 Safety instructions READ THE FOLLOWING INSTRUCTIONS CAREFULLY Environment ¾ The SAGEM F@st™ 800 / 840 must be installed and used inside a building (for desktop use). ¾ The ambient temperature must not exceed 45°C. ¾ The SAGEM F@st™ 800 / 840 must not be exposed to strong sunlight or to a strong heat source. ¾ The SAGEM F@st™ 800 / 840 must not be placed in an environment subject to significant steam condensation.
C.
Appendix C - Technical Specifications C.1 Equipment specifications Mechanical Dimensions Weight Width 85 mm Depth 105 mm Thickness 32 mm 90 g USB interface Bit rate < 12 Mbit/s Standard USB 1.1 Data Asynchronous Transmission mode Bidirectional Power consumption < 2.5 W Connector USB - Type B socket ADSL interface Transmission code DMT Standards supported T1.413 Issue 2 (for SAGEM F@st TM 800 only) G.992.1 (G.DMT) G.992.2 (G.Lite) G.
Appendix C - Technical Specifications Environmental specifications Storage Standard ETS 300 019-1-1, class T1.2 Temperature -25°C to +55°C Relative humidity 10 to 100% Transport Standard ETS 300 019-1-2, class T2.3 Temperature -40°C to +70°C Relative humidity 10 to 100% Operation Standard ETS 300 019-1-3, class T3.
Appendix C - Technical Specifications C.2 Software specifications ATM Signaling PVC Adaptation layer AAL5 Number of VCs 1 OAM management OAM F4 and F5 Quality of service UBR Encapsulation protocols C.3 RFC 2364 (PPPoA) VCMUX or LLC RFC 2516 (PPPoE) VCMUX or LLC PC and Mac compatibility PC Windows 98 FE Windows 98 SE Windows 2000 Windows Millénium Windows XP Mac OS 8.6 OS 9.04, OS 9.1, OS 9.2 OS X (10.1 to 10.3) OS X 10.
D.
Appendix D - Glossary Glossary AAL5 ATM Adaptation Layer type 5 ADSL Asymmetric Digital Subscriber Line. Telephone line with asymmetric rates (upstream rate: 32 to 896 kbit/s; downstream rate: 32 to 8160 kbit/s) ARP Address Resolution Protocol. Protocol used to determine an IP address from a Ethernet address ATM Asynchronous Transfer Mode ATU-C ADSL Termination Unit Central office end.
Appendix D - Glossary UBR Unspecified Bit Rate. Widely used service class USB Universal Serial Bus.
Appendix D - Glossary SAGEM F@st™ 800 / 840 (PPP) User Guide - 288 047 975-02 Page D-4 Reproduction and communication prohibited without the written permission of Sagem Communication
E.
Appendix E - Environment E.1 E 2002/96/CE (EEEW) directive, related to environment preservation ENVIRONMENT Preservation of the environment as part of a sustainable development logic is an essential concern of Sagem Communication. Sagem Communication‘s aim is to operate systems safeguarding the environment and consequently it has decided to integrate environmental performance considerations in the life cycle of its products, from manufacturing to commissioning, use and disposal.
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