User manual
74 ¦ Service · Power Cycling 
EN
Problems with Faxing  
No fax transmission
No dial tone when lifting the headset
Check the installation of the device. Check 
that the device is connected to the mains 
voltage.
Connect the telephone cable to the socket 
marked LINE. Insert the telephone plug into 
your PTT line socket.
If possible test your device in another tele-
phone line before you contact technical cus-
tomer services.
Follow the instructions on the display.
Fax transmissions are constantly interrupt-
ed.
Try to send the fax manually:
Press μ and dial the number. If the recipi-
ent is using an answering machine, wait until 
you hear a whistling tone. Press o.
It is possible that the recipient's device is not 
ready to receive.
Fax transmission to a fax number is not pos-
sible.
Call the number and check whether the 
number is a fax number and whether the 
connected fax device is ready to receive 
(whistling tone or silence). You can eaves-
drop while the connection is establish (page 
40).
Faxes sent are of poor quality. Modify the resolution.
Test the device by making a copy of the doc-
ument. If the device is in order, the device of 
the recipient might be defective.
Test the scanner by printing the functions list 
(press ¨, 1 and OK). If the function list is 
printed perfectly, it is possible the scanner is 
dirty or defective. Clean the scanner.
No fax reception Check whether the manual fax reception 
mode is set. The device will not receive faxes 
on its own (page 60).
You hear a whistling tone or silence in the 
handset.
The call is a fax. Press o on the device. Press 
*5 on the additional telephone. Hang 
up.










