SITE TECHNICAL DOCUMENTATION myC2-3 Doc. No.
Site technical documentation myC2-3 Contents REF MTB DTS 8- Indice B - February 21 2006 Page 2
Site technical documentation myC2-3 CONFIDENTIALITY This document is SAGEM's limited company property. It can not be reproduced or communicated without the written license.
Site technical documentation myC2-3 Contents CHAPTER 1 - FOREWORD 1-1 HOW TO USE THE SITE TECHNICAL DOCUMENTATION 1-1-1 Use 1-2 ABREVIATIONS 1-3 COMMENTS SHEET CHAPTER 2 - DESCRIPTION - OPERATION 2-1 REMINDERS ABOUT THE GENERAL CHARACTERISTICS OF GSM AND PCS NETWORKS 2-2 REMINDERS ABOUT THE HAND SET CHARACTERISTICS 2-3 IN & OUT CONNECTOR 2-3-1 Connector description 2-3-2 Signal description 2-4 IDENTIFICATION 2-4-1 Illustration 2-4-2 Description 2-4-3 Description after reparation 2-5 PHONE BLOCK DIAGRAMS 2
Site technical documentation myC2-3 TEST SHEETS CHAPTER 5 - MAINTENANCE PROCEDURES 5-1 TECHNICAL WORK LEVELS 5-2 SHORT LOOP PROCESS 5-3 MAINTENANCE TOOLS PROCEDURE SHEETS CHAPTER 6 - ACCESSORIES 6-1 PEDESTRIAN HANDSFREE KIT 6-1-1 Description 6-1-2 Charactéristics CHAPTER 7 - TECHNICAL INFORMATION BULLETIN 7-1 PURPOSE 7-2 APPLICATION CHAPTER 8 - ILLUSTRATED PARTS CATALOG 8-1 SPARE PARTS APPENDIX Appendix1 INDEX Contents REF MTB DTS 8- Indice B - February 21 2006 Page 5
Site technical documentation myC2-3 CHAPTER 1 - FOREWORD This document is common to all myC2-3 phones in the SAGEM. It is composed of independent sheets: -Symptom sheets = Symp Sheet XX -Test and check sheet= Test Sheet XX -Maintenance procedure sheet= Proc Sheet X XX The applicability of a procedure is indicated in the independent sheets title block. These sheets are updated from time to time in Technical Information Bulletins (TIB).
Site technical documentation myC2-3 Chapter 2: Description - Operation, describes general data and options available in the myC2-3. Chapter 3: Symptoms, contains troubleshooting procedures to be carried out on equipment. Chapter 4: Tests and checks, contains tests and check procedures to be performed on the equipment. Chapter 5: Maintenance procedures, contains level 0 to 2 maintenance procedures to be carried out on the equipment, and the procedure to return to SAGEM level 3.
Site technical documentation myC2-3 PUK PIN Unlocking key RF Radio Frequence SAR Specific Absortion Rate SIM Subscriber Identity Module SMS Short Message Service SMS CB Short Message Service Cell Broadcast SMT Sagem Mobile Tools TFT Thin Film Transistor USSD Unstructured Supplementary Service Data VGA Video Graphics Array WAP Wireless Application Protocol WiFi Wireless Fidelity WSP Wireless Session Protocol 1.3COMMENTS SHEET Broad experience is very beneficial in several respects.
Site technical documentation myC2-3 Document title: 6LWH 7HFKQLFDO 'RFXPHQW Reference : Date : Please fill in the following table : ([FHOOHQW *RRG )DLUO\ JRRG 3DVVDEOH Easy to find the required information Clarity of information provided Quality and accuracy of information given Document outline Document presentation and appearance Quality of illustrations General satisfaction Do you think this document could be improved ? if so, how ? : Improve the overall view Improve the table of contents Imp
Site technical documentation myC2-3 CHAPTER 2 - DESCRIPTION - OPERATION 2.
Site technical documentation myC2-3 2.
Site technical documentation myC2-3 Radio Type GSM biband GSM Band 900/1800MHz Voice codecs FR HR EFR AMR Operating system Operating System nucleus Connectivity Radio GPRS no EDGE no UMTS no Internet Browser WAP v1.
Site technical documentation myC2-3 EMS yes v5 MMS no E mail no IMPS no Predictive text input T9 Video & images Camera no Image features no Video Player no Image Format nc Audio Audio player no Audio Recorder no FM radio no Polyphonic ringtones 16 Audio formats imelody midi wav Entertainement Wallpaper yes Screensaver no Clock display yes Icons yes Skins yes Ringtone yes Boot up and shut down sequences yes Bookmarks inserted in Games menu no Embedded Games yes
Site technical documentation myC2-3 JAVA JAVA no OTA dowload Protocol supported ems wsp-get wap save as Wallpapers yes Animation yes Menu icon nc Download skins yes Games nc Ringtones yes Java application no Reproduction dossier nc Real time dowload Flux audio nc Flux video nc Special features nc Call management Voice features Mute mode yes Numerotation vocale no Integrated handsfree mode yes Adress book features Call group yes Ringtone and Icone customisation no Persona
Site technical documentation myC2-3 Advanced features Conference call yes Anonymus mode yes Call wait yes Call forwarding yes Automatic redial yes SIM toolkit yes Vibrate mode yes Speed dialing yes Call list yes Caller ID yes Any key answer no Automatic hang up yes Special features Keyboard features Scroll key yes Programable key yes Side key no Direct access key yes , WAP key Keypad lock Silent key no yes, available via long press on * International access key nc Menu k
Site technical documentation myC2-3 Voice recorder no Currency converter yes Languages up to 4 languages embedded Memory Memory Internal phone book up to 100 Memoire message up to 20 Redial List upto 20 Additional multimedia memory Embedded memory Contents no upto240ko REF MTB DTS 8- Indice B - February 21 2006 Page 2-7
Site technical documentation myC2-3 2.3 IN & OUT CONNECTOR 2.3.1 Connector description This connector is located at the bottom of the transmission module and enables the connection to various accessories. It comprises power supply pins and signals. 2.3.
Site technical documentation myC2-3 2.4 IDENTIFICATION All phones are identified with an identification label sticked on the antenna. 2.4.1 Illustration $ $ % % ' & 2.4.
Site technical documentation myC2-3 2.5 PHONE BLOCK DIAGRAM 2.5.1 block diagram 2.5.2Standards and environment The phone complies with the following standards. Directive EEC 1999 / 5 / CE Safety (security) EN 60950 CEM EN 301 489-1 / EN 301 489-7 Voltage 73 / 23 / EEC Network 3GPP TS 51.010-1 v 5.2.0 with included GCF-CC V 3.10.0 Requirements GT01 v 4.7.0 / TBR 19 edition 5 / TBR 20 edition 3 TBR 31 edition 2 / TBR 32 edition 2 / EN 301 419-1 / EN 301511 Health EN 50360 / EN 50361 2.
Site technical documentation myC2-3 2.6.1.1 Charactéristics Designation Technology Weight Voltage Capacity 2.6.1.2Description Li-ion type batteries are used. They are rechargeable using: - mains power supply module. Batteries caution use: ·Store the batteries in a dry and cool place (excessive cold and heat damage the batteries reliability). ·They must never be stored in bulk, even the rejects, to avoid any short circuits. ·Do not dismantle the battery packs. (Li-Ion regulations).
Site technical documentation myC2-3 2.6.1.3Charging time The following table shows typical charging times for different batteries. Battery : Li-Ion 650mAh Charger simple unregulated chargers 230 Voltage 230 V (110V) Charging times 2h 1h 45 2.6.2 Mains modules 2.6.2.1 Description These mains power supply modules accept large dynamic variations in the power supply network. They are available for a number of connector types: - E.E.C, - United Kingdom - United States, - Australia. 2.6.2.
Site technical documentation myC2-3 2.6.2.
Site technical documentation myC2-3 CHAPTER 3 - SYMPTOMS 3.1 GENERAL After you have received the customer return sheet (Proc Sheet 3 02), carry out the troubleshooting procedure. This chapter will help you to identify the defective element(s), using the troubleshooting table. It contains flow charts broken down by fault type. Each flow chart describes the procedure to be followed and contains cross references to tests or maintenance. These flow charts should be followed in full.
Site technical documentation myC2-3 Visual test Customer fault verification Default confirmed? No Yes Standard test Yes Software inspection - Update Default found ? No Repairing => symptom sheet Standard test No No Default > Level 2 ? Mobile OK? No Yes Yes Return to Sagem Contents > 1 return no found ? Yes Delivery to customer REF MTB DTS 8- Indice B - February 21 2006 Return to Sagem Page 3-2
Site technical documentation myC2-3 Visual test : -Connector condition (in / out connector, battery, SIM) -keypad concdition (elastomer,inscription) -Pane condition -Plug and position of battery -SIM card position -Oxidation -Charger test Standard test : -Display test : Hot Line menu -Contrast control -All keypad keys test (check bips keys) -Audio and radio test -Battery charge test -Vibrating device test : Hot Line menu Software inspection : For all mobiles to repair, the checking by SMT is mandatory (Tes
Site technical documentation myC2-3 3.
Site technical documentation myC2-3 Contents E2 Loudspeaker voice distortion Symp sheet 08 E3 Defective microphone Symp sheet 08 E4 Vibrating device malfunction Symp sheet 08 E5 Vibrating device malfunction Symp sheet 07 E6 Defective audio connector Symp sheet 08 F1 No network localisation Symp sheet 02 F2 Intermittent calls drop Symp sheet 02 F5 Outgoing call failure Symp sheet 02 F6 Incoming call failure Symp sheet 02 G1 Broken or damaged window Proc sheet 1 12 G2 Broken o
Site technical documentation myC2-3 3.
Site technical documentation myC2-3 K.PAD LOCKED PRESS *OK Keypad locked Menu not available for this OPTION NOT AVAILABLE product version PROG.
Site technical documentation myC2-3 3.5 LIST OF OBSERVED DEFECTS A SAGEM code is assigned to each confirmed defect. This code should be entered on Proc Sheet 3 01, SAGEM Factory Return, if the phone to be repaired is returned to SAGEM (see chapter 5). 3.
Site technical documentation myC2-3 SYMPTOM SHEETS Contents REF MTB DTS 8- Indice B - February 21 2006 Page 3-9
ENDURANCE BATTERY SYMP SHEET 01 AND CHARGER PROBLEM myC2-3 1/1 Test the charger 7HVW 6KHHW No Replace the charger Ok ? yes Test the consumption 7HVW 6KHHW No Return to SAV )LFKH 3URF RX 3URF Ok ? yes Symptom Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Symp 06 Symp 07 Symp 08 Symp 10 Procédure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 Proc 1 06 Proc 1 07 Proc 1 08 Proc 1 09 Proc 1 10 Proc 1 11 Proc 1 12 Proc 2 02 Proc 3 01 Proc 3 02 Proc 4 01 Test Test 01 Test
COMMUNICATION SYMP SHEET 02 PROBLEM myC2-3 1/1 Realise the WAVETEK test 7HVW 6KHHW No Radio problem ? Non Yes Return to SAV 3URF 6KHHW RX 3URF Contents REF MTB DTS 8- Indice B - February 21 2006 end Symptom Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Symp 06 Symp 07 Symp 08 Symp 10 Procédure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 Proc 1 06 Proc 1 07 Proc 1 08 Proc 1 09 Proc 1 10 Proc 1 11 Proc 1 12 Proc 2 02 Proc 3 01 Proc 3 02 Proc 4 01 Test Test 01 Test 02 Test
NO FAULT GIVEN SYMP SHEET 03 Complete function by SMT myC2-3 1/1 7HVW 6KHHW Test the charger 7HVW 6KHHW Found defect ? Yes No Test the Battery End 7HVW 6KHHW Found defect ? Yes No Test the consumption End 7HVW 6KHHW Found defect ? Yes No Test the display( menu HOTLINE) End 7HVW 6KHHW Found defect ? Yes Symptom Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Symp 06 Symp 07 Symp 08 Symp 10 Procédure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 Proc 1 06
DISPLAY PROBLEM myC2-3 SYMP SHEET 04 1/1 Test the display with the Hot Line menu Black/color screen 7HVW 6KHHW yes Ok ? No end Change the display 3URF 6KHHW RU Test the display with the Hot Line menu 7HVW 6KHHW yes Ok ? Symptom Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Symp 06 Symp 07 Symp 08 Symp 10 Procédure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 Proc 1 06 Proc 1 07 Proc 1 08 Proc 1 09 Proc 1 10 Proc 1 11 Proc 1 12 Proc 2 02 Proc 3 01 Proc 3 02 Proc 4 01 Test Tes
KEYPAD PROBLEM SYMP SHEET 05 myC2-3 1/1 Activate the « Bip touch » function Test the keypad listening the « BIP touch yes Ok ? No end Change the dome métal 3URF 6KHHW RU RU RU Retest the keypad Symptom Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Symp 06 Symp 07 Symp 08 Symp 10 Procédure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 Proc 1 06 Proc 1 07 Proc 1 08 Proc 1 09 Proc 1 10 Proc 1 11 Proc 1 12 Proc 2 02 Proc 3 01 Proc 3 02 Proc 4 01 Test Test 01 Test 02 Test 03
RING TONES PROBLEM SYMP SHEET 06 myC2-3 1/1 Select a ringtone in the Menu 6HWWLQJ VRXQGV ULQJWRQHV FDOO yes Ringtone Ok ? end No Change the speaker 3URF 6KHHW yes Ringtone Ok ? No Return to SAGEM )LFKH 3URF RX 3URF Contents REF MTB DTS 8- Indice B - February 21 2006 end Symptom Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Symp 06 Symp 07 Symp 08 Symp 10 Procédure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 Proc 1 06 Proc 1 07 Proc 1 08 Proc 1 09 Proc 1 10 Proc 1 1
VIBRATING DEVICE SYMP SHEET 07 PROBLEM myC2-3 1/1 Test the vibrating device With the HOT LINE 7HVW 6KHHW yes Ok ? No end Change the vibrating device 3URF 6KHHW RU Test the vibrating device With the HOT LINE menu 7HVW 6KHHW Symptom Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Symp 06 Symp 07 Symp 08 Symp 10 Procédure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 Proc 1 06 Proc 1 07 Proc 1 08 Proc 1 09 Proc 1 10 Proc 1 11 Proc 1 12 Proc 2 02 Proc 3 01 Proc 3 02 Proc 4 01 T
AUDIO PROBLEM myC2-3 SYMP SHEET 08 1/1 Realise a Wavetek Test 7HVW 6KHHW No Audio problem? yes Replace the microphone And / or the speaker 3URF 6KHHW 3URF end Realise a Wavetek Test 7HVW 6KHHW yes Symptom Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Symp 06 Symp 07 Symp 08 Symp 10 Procédure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 Proc 1 06 Proc 1 07 Proc 1 08 Proc 1 09 Proc 1 10 Proc 1 11 Proc 1 12 Proc 2 02 Proc 3 01 Proc 3 02 Proc 4 01 Test Test 01 Test 02 Tes
LOUDSPEAKER PROBLEM myC2-3 SYMP SHEET 10 1/1 Do the wavetek Test 7HVW 6KHHW Replace the loudspeaker 352& 6+((7 RU Symptom Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Symp 06 Symp 07 Symp 08 Symp 10 Procédure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 Proc 1 06 Proc 1 07 Proc 1 08 Proc 1 09 Proc 1 10 Proc 1 11 Proc 1 12 Proc 2 02 Proc 3 01 Proc 3 02 Proc 4 01 Test Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Do the Wavetek test 7(67 6+((7 Return to SAGEM SAGEM SAV 352
Site technical documentation myC2-3 CHAPTER 4 - TESTS AND CHECKS 4.1 ABOUT TESTS Tests and checks are made after the troubleshooting procedures (chapter 3) and before the maintenance procedures (chapter 5). They are broken down into modules and are sorted by types of confirmed faults. The user must be equipped with special test tools in order to carry out the tests. 4.2 TEST TOOLS The references of SAGEM tools, listed hereafter, are given in Appendix 1 : Composition table.
Site technical documentation myC2-3 4.3.2 Installing the ARC downloading kit The ARC downloading kit interfaces the SMT software with the phone to be repaired. -Connect the 9-pin SUB-D connector to the PC serial port (COM1). -Connect the power supply module to the mains power outlet. -Connect the phone to be repaired to the system connector. 4.3.3 SMT functions The SMT maintenance software can: -Download new software if needed -Configure default values and checks them.
Site technical documentation myC2-3 TEST SHEETS Contents REF MTB DTS 8- Indice B - February 21 2006 Page 4-3
TEST AND CHECK BY SMT TEST SHEET 01 myC2-3 1/7 ! " # $ % ! " ( 1 # 2 ) $ #)*+,- . /-,)#0 &/ 3 4 5 # #)*+,- & %' ' % . ,- -! - # 6 !7- .
TEST AND CHECK BY SMT TEST SHEET 01 myC2-3 2/7 !" # 3 3 = % = 3 = 3 % % % " 3 > % 3 ?, 3 3 3 > ? 3 > $ ) -) 0 , % % $ Test Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Procedure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 Proc 1 06 Proc 1 07 Proc 1 08 Proc 1 09 Proc 1 10 Proc 1 11 Proc 1 12 Proc 2 02 Proc 3 01 Proc 3 02 Proc 4 01 Symptom Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Symp 06 Symp 07 Symp 08 Symp 10 $ ( 1 2 4 Contents REF MTB DTS 8- Indice B - February 2
TEST AND CHECK BY SMT TEST SHEET 01 myC2-3 3/7 ! " # Contents $ REF MTB DTS 8- Indice B - February 21 2006 Test Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Procedure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 Proc 1 06 Proc 1 07 Proc 1 08 Proc 1 09 Proc 1 10 Proc 1 11 Proc 1 12 Proc 2 02 Proc 3 01 Proc 3 02 Proc 4 01 Symptom Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Symp 06 Symp 07 Symp 08 Symp 10 Page 4-6
TEST AND CHECK BY SMT TEST SHEET 01 myC2-3 4/7 % & # ' ( # Contents $ ) ! * REF MTB DTS 8- Indice B - February 21 2006 Test Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Procedure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 Proc 1 06 Proc 1 07 Proc 1 08 Proc 1 09 Proc 1 10 Proc 1 11 Proc 1 12 Proc 2 02 Proc 3 01 Proc 3 02 Proc 4 01 Symptom Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Symp 06 Symp 07 Symp 08 Symp 10 Page 4-7
TEST AND CHECK BY SMT TEST SHEET 01 myC2-3 5/7 ( +# * ) ! ( , Contents # - # REF MTB DTS 8- Indice B - February 21 2006 Test Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Procedure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 Proc 1 06 Proc 1 07 Proc 1 08 Proc 1 09 Proc 1 10 Proc 1 11 Proc 1 12 Proc 2 02 Proc 3 01 Proc 3 02 Proc 4 01 Symptom Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Symp 06 Symp 07 Symp 08 Symp 10 Page 4-8
TEST AND CHECK BY SMT TEST SHEET 01 myC2-3 6/7 .
TEST AND CHECK BY SMT TEST SHEET 01 myC2-3 7/7 4 # 5 $ # # 9 / # ' 3+67 & ! # - Contents REF MTB DTS 8- Indice B - February 21 2006 08 Test Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Procedure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 Proc 1 06 Proc 1 07 Proc 1 08 Proc 1 09 Proc 1 10 Proc 1 11 Proc 1 12 Proc 2 02 Proc 3 01 Proc 3 02 Proc 4 01 Symptom Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Symp 06 Symp 07 Symp 08 Symp 10 ! Page 4-10
CHARGER TEST TEST SHEET 02 myC2-3 1/1 Ω ! ! ! " # $ % & ' ( ! ) * Test Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Procédure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 Proc 1 06 Proc 1 07 Proc 1 08 Proc 1 09 Proc 1 10 Proc 1 11 Proc 1 12 Proc 2 02 Proc 3 01 Proc 3 02 Proc 4 01 Symptom Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Symp 06 Symp 07 Symp 08 Symp 10 + ! ! , - .
BATTERY TEST TEST SHEET 03 myC2-3 1/1 ! " " # " * * $ % &" # " " " +# # "" , # $% / 0+ # " # 1 2 # # %) +$ # # 3 Ω $ 5 "# # # # %% #1 # #1 % # &* % 1 # " #% ! % &/ 0 #) ! # "# 1 " ) #% 2 5 69 5 Contents . $ % 6 4( " # .+$ - ( 3( # &5!7() ) Ω 1 24 ! #% 1 # $ % 1 $ ( Ω .
CONSUMPTION TEST myC2-3 ! # 1/1 " $ " & ' ( ) ! + ! , $ ' % ' ' ' ' * " " ( ' & - TEST SHEET 04 ' % ' Test Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Procédure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 Proc 1 06 Proc 1 07 Proc 1 08 Proc 1 09 Proc 1 10 Proc 1 11 Proc 1 12 Proc 2 02 Proc 3 01 Proc 3 02 Proc 4 01 Symptom Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Symp 06 Symp 07 Symp 08 Symp 10 ' ' ' $ .
HOTLINE MENU TEST SHEET 05 myC2-3 1/1 ! " # $ " $ " % &! # % & # ' ( • $ " )) * )- • ( . -0. # +/ • " ! +, - • ! . ! ( " # ! ! *1 *1 . % 2 &! # Test Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Procédure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 Proc 1 06 Proc 1 07 Proc 1 08 Proc 1 09 Proc 1 10 Proc 1 11 Proc 1 12 Proc 2 02 Proc 3 01 Proc 3 02 Proc 4 01 Symptom Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Symp 06 Symp 07 Symp 08 Symp 10 *3 / " *1 .
RADIO TEST TEST SHEET 06 myC2-3 Test Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Procédure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 Proc 1 06 Proc 1 07 Proc 1 08 Proc 1 09 Proc 1 10 Proc 1 11 Proc 1 12 Proc 2 02 Proc 3 01 Proc 3 02 Proc 4 01 Symptom Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Symp 06 Symp 07 Symp 08 Symp 10 1/2 ! "# 7 6 !"# $ % &% '() & $ * # " / +#, - .' + +,$+ ) 3 4 / 6 $ 8 3 9 / : ( +0- 1+ 2 2 5 2 +.1 .
RADIO TEST TEST SHEET 06 myC2-3 2/2 $ % &% ' +#, - .' + * " $ 6 3 & % / & +,$+ ) 3 4 / Contents ' '() +0- 1+ 2) 2 5 2 +.1 .
Site technical documentation myC2-3 CHAPTER 5 - MAINTENANCE PROCEDURES 5.1 TECHNICAL WORK LEVELS There are four technical work levels: -Level 0, -Level 1, -Level 2, -Level 3. Each level represents a maintenance degree that depends on which elements are to be removed. Note: Presence or use on the radiotelephone of non genuine element (material and software) leads automatically the exclusion from SAGEM warranty 5.2 SHORT LOOP PROCESS 1.
Site technical documentation myC2-3 -The handsets shall not be dismantled (by using screwdrivers) except previous request from Sagem. -The Repair Centre will not make any Repair (such as spare parts exchange or software upgrade) except previous communication of Sagem. The exchanges of handsets or accessories are the only intervention authorised. 4.
Site technical documentation myC2-3 attached with the handset ( not connected to the handset). 6.2. Accessories : For the accessories received without the handsets, the procedure is the following: Accessories return procedure to Sagem Montauban to be used. The Repair Centre shall indicate on the parcel Accessories + model (ex : myC 3-2) for the accessories received in the Repair Centre without the handsets. 7.
Site technical documentation myC2-3 - Gloves - Tweezers - Soldering iron Contents REF MTB DTS 8- Indice B - February 21 2006 Page 5-4
Site technical documentation myC2-3 LEVEL 0 MAINTENANCE Contents REF MTB DTS 8- Indice B - February 21 2006 Page 5-5
5HPRYH DQG SODFH WKH EDWWHU\ Proc sheet 0 01 myC2-3 1/1 7RROV -Not applicable 3UHOLPLQDU\ RSHUDWLRQ -Swith off the mobile phone 5HPRYDO SURFHGXUH 1. Remove the battery by pressing on the button (1). 2. Remove the battery with two notches (2) 3ODFHPHQW SURFHGXUH 1. Place the battery by positioning the bottom(3) first and press(4) until the blot.
Site technical documentation myC2-3 LEVEL 1 MAINTENANCE Contents REF MTB DTS 8- Indice B - February 21 2006 Page 5-7
5HPRYH DQG SODFH WKH DVVHPEOHG ORZHU KRXVLQJ RI PRELOH Procedure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 Proc 1 06 Proc 1 07 Proc 1 08 Proc 1 09 Proc 1 10 Proc 1 11 Proc 1 12 Proc 2 02 Proc 3 01 Proc 3 02 Proc 4 01 Symptom Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Symp 06 Symp 07 Symp 08 Symp 10 Test Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Proc sheet 1 01 myC2-3 1/1 7RROV -Cross shared screwing , Fixture for screwing 3UHOLPLQDU\ RSHUDWLRQ Remove the battery (Proc s
5HPRYH DQG SODFH WKH DQWHQQD myC2-3 Proc sheet 1 02 1/1 7RROV Risk of the procedure : Warning the screwing (0.08 and 0.09N.m) -Cross shaped screw 3UHOLPLQDU\ RSHUDWLRQ 1. Remove of battery. (Proc sheet 0 01) 2. Remove of lower housing of mobile (Proc sheet 1 01). 5HPRYDO SURFHGXUH 1. Remove the fixing screw (1) of the antenna (2). 2. Remove the antenna(2). 3ODFHPHQW SURFHGXUH 1. Position the antenna (2) in its slot carefully inserting correctly the contact of the antenna (3). 2.
5HPRYH DQG SODFH WKH 3OXJ VKRFN DEVRUEHU myC2-3 Proc sheet 1 03 1/1 7RROV -Tweezers 3UHOLPLQDU\ RSHUDWLRQ 1. Remove of battery. (Proc sheet 0 01) 2. Remove of lower housing of mobile (Proc sheet 1 01). Risk of the procedure : Damage plug shock absorber. Damage the lower housing 5HPRYDO SURFHGXUH 1. Remove the plug shock absorber (1) with tweezers. 3ODFHPHQW SURFHGXUH 1. Position the plug shock absorber (1) with tweezers. 2.
5HPRYH DQG SODFH WKH NH\ERDUG myC2-3 Procedure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 Proc 1 06 Proc 1 07 Proc 1 08 Proc 1 09 Proc 1 10 Proc 1 11 Proc 1 12 Proc 2 02 Proc 3 01 Proc 3 02 Proc 4 01 Symptom Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Symp 06 Symp 07 Symp 08 Symp 10 Test Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Proc sheet 1 04 1/1 7RROV - Not applicable 3UHOLPLQDU\ RSHUDWLRQ 1. Remove the battery (Proc sheet 0 01) 2.
5HPRYH DQG SODFH WKH PLFUR UXEEHU myC2-3 Proc sheet 1 05 1/1 7RROV Risk of the procedure : Put the micro rubber back to front -Tweezers 3UHOLPLQDU\ RSHUDWLRQ 1. Remove the battery (Proc sheet 0 01) 2. Remove the lower housing of mobile (Proc sheet 1 01). 5HPRYDO SURFHGXUH 1. Take the micro rubber with the tweezers (1) 3ODFHPHQW SURFHGXUH 1. Put the micro rubber (1) set up the micro (2). 2. Chek the micro rubber is well positinned (3) )XUWKHU RSHUDWLRQV 1.
5HPRYH DQG SODFH RI )SF FRQGXFWLYH IRDP Proc sheet 1 06 myC2-3 1/1 7RROV -Tweezers 3UHOLPLQDU\ RSHUDWLRQ 1. Remove the battery (Proc sheet 0 01) 2. Remove the lower housing of mobile (Proc sheet 1 01). 5HPRYDO SURFHGXUH 1. Take the Fpc conductive foam with the tweezers (1) 3ODFHPHQW SURFHGXUH 1. Position the Fpc conductive foam in its place (2). 2. Check the Fpc conductive foam is well positioned on the lower housing (3) )XUWKHU RSHUDWLRQV 1.
5HPRYH DQG SODFH WKH 00L ERDUG myC2-3 Proc sheet 1 07 1/1 7RROV -Tweezers , Gloves Risk of the procedure : Damage the components o MMI boar 3UHOLPLQDU\ RSHUDWLRQ 1. Remove the battery (Proc sheet 0 01) 2. Remove the lower housing of mobile (Proc sheet 1 01). 5HPRYDO SURFHGXUH This procedure must be performed by a technician with gloves. 1. Make control lever with the tweezers to disconnect the FPC connective ( 1 ) and care of not damaging components. 2. Loosen the Fpc (2). 3.
5HPRYH DQG SODFH PHWDO GRPH myC2-3 Proc sheet 1 08 1/1 2XWLOODJHV -Tweezers , Gloves , Fixture Metal dome (252254450) Risk of the procédure : Damage the component of MMI board 3UHOLPLQDU\ RSHUDWLRQ 1. Remove the battery (Proc sheet 0 01). 2. Remove the lower housing of mobile (Proc sheet 1 01). 3. Remove MMI board (Proc sheet 1 07). 5HPRYDO SURFHGXUH This procedure must be performed by a technician with gloves. 1. Take care of the component metal dome (1) with a tweezers. 2.
5HPRYH DQG SODFH WKH HTXLSSHG IODS myC2-3 Fiche Proc 1 09 1/1 7RROV Risk of the procédure : Damage the FPC Damage plastic component - Tool of retreat hinge (252081336) 3UHOLPLQDU\ RSHUDWLRQ 1. Remove the battery (Proc sheet 0 01). 2. Remove the lower housing of mobile (Proc sheet 1 01). 3. Remove the keyboard (Proc sheet 1 04)) 4. Remove MMI board (Proc sheet 1 07). 5HPRYDO SURFHGXUH 1. 2. 3. 4. Maintain the flap and the upper housing in about 90 ° (1).
5HPRYH DQG SODFH RI KRXVLQJ IODS HTXLSSHG myC2-3 Proc sheet 1 10 1/1 7RROV Risk of the procedude: Damage the FPC Damage plastic component -Tweezers - Cross shaped screw 3UpOLPLQDU\ RSHUDWLRQ 1. Remove the battery (Proc sheet 0 01). 2. Remove the lower housing of mobile (Proc sheet 1 01). 3. Remove the keyboard (Proc sheet 1 04)) 4. Remove MMI board (Proc sheet 1 07). 5. Remove the flap (Proc sheet 1 09). 5HPRYDO SURFpGXUH 1. 2. 3. 4. Remove the 4 mask screw (1,2).
myC2-3 5HPRYH DQG SODFH )3& FRQGXFWLYH IRDP RI XSSHU KRXVLQJ IODS Proc sheet 1 11 1/1 7RROV -Tweezers 3UpOLPLQDU\ RSHUDWLRQ 1. Remove the battery (Proc sheet 0 01). 2. Remove the lower housing of mobile (Proc sheet 1 01). 3. Remove the keyboard (Proc sheet 1 04)) 4. Remove MMI board (Proc sheet 1 07). 5. Remove the flap (Proc sheet 1 09). 5HPRYDO SURFHGXUH 1. Take FPC conductive foam with tweezers (1) 3ODFHPHQW SURFHGXUH 1. Position the FPC conductive foam on it place (2). 2.
5HPRYH DQG SODFH ZLQGRZ IODS Procedure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 Proc 1 06 Proc 1 07 Proc 1 08 Proc 1 09 Proc 1 10 Proc 1 11 Proc 1 12 Proc 2 02 Proc 3 01 Proc 3 02 Proc 4 01 Symptom Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Symp 06 Symp 07 Symp 08 Symp 10 Test Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Proc sheet 1 12 myC2-3 1/1 7RROV Risk of the procedure : Damage plastic. -Not applicable 3UpOLPLQDLUH RSHUDWLRQ 1.
Site technical documentation myC2-3 LEVEL 2 MAINTENANCE Contents REF MTB DTS 8- Indice B - February 21 2006 Page 5-20
5HPRYH DQG SODFH KS YLEUDWRU )3& /&' IODS Procedure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 Proc 1 06 Proc 1 07 Proc 1 08 Proc 1 09 Proc 1 10 Proc 1 11 Proc 1 12 Proc 2 02 Proc 3 01 Proc 3 02 Proc 4 01 Symptom Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Symp 06 Symp 07 Symp 08 Symp 10 Test Test 01 Test 02 Test 03 Test 04 Test 05 Test 06 Proc sheet 2 02 myC2-3 1/1 7RROV Risk of the procedure : Damage LCD, FPC, Hp, vibreur -Tweezers - Iron has to weld 3UpOLPLQDLUH RSHUDWLRQ
Site technical documentation myC2-3 LEVEL 3 MAINTENANCE Contents REF MTB DTS 8- Indice B - February 21 2006 Page 5-22
Site technical documentation myC2-3 ,03257$17 0RELOH SDFNDJLQJ VHQW WR 6$*(0 &20081,&$7,21 *5283( 6$)5$1 Follow the Proc Sheet 1 20 3DFNDJLQJ IRU VZDS RU PRELOH FRPSRQHQWV VWRUDJH The swap and the mobile components must be stored with a particular care especially for the most sensible component ( Display, loudspeaker etc …..
5(7851 72 6$*(0 )$&725< Proc Sheet 3 01 0DQGDWRU\ This form must attached around the defective mobile or the ESD bag containing the defective board: it must not be put inside the ESD bag. $5& ,1)250$7,21 ARC Name ……………….…... ARC Adress………………...…. ARC Country………………….. ARC Phone nr………………… 352'8&7 ,1)250$7,21 Warranty………………………. Product name………………….. Product reference……………… IMEI…………………………... YES _______________ _______________ NO Date of purchase………………. …../…..
5(7851 72 6$*(0 )$&725< Code S AGE M T ype de défauts T ype of fault P R OB L E M E D ’ A F F I CHA GE D I S P L A Y P R OB L E M A1 PAS D’AF F ICHAGE - LCD INT ER NE DEF ECT UEU X NO POWER U P - DEF ECT IVE INT ER NAL LCD A3 B LOCAGE DE L AF F ICHAGE LCD INT ER NE F R EEZ ES UP INT ER NAL LCD A5 AF F ICHEU R CAS SE LCD INT ER NE B R OKEN INT ER NAL LCD A6 LIGNE, DIGIT OU PIX EL MANQU ANT , CONT R AS T E, COU LEUR LCD INT ER NE MIS SING LINE, DIGIT or PIX EL, CONT R AS T , COLOR INT ER
5(7851 72 7+( &/,(17 Vodafone Simply & DFK HW G X 9 HQ G HX U ' HDOHU V 6 WDP S N om du produit/product : D ate d’achat/D ate of purchase * DUDQ WLH : DUUDQ W\ G arantie standard/Standard w arranty : D éjà réparé/préviously repaired : C ode S AG E M T ype de défaut Procedure Proc 0 01 Proc 1 01 Proc 1 02 Proc 1 03 Proc 1 04 Proc 1 05 Proc 1 06 Proc 1 07 Proc 1 08 Proc 1 09 Proc 1 10 Proc 1 11 Proc 1 12 Proc 2 02 Proc 3 01 Proc 3 02 Proc 4 01 Symptom Symp 01 Symp 02 Symp 03 Symp 04 Symp 05 Sy
Site technical documentation myC2-3 OUT OF WARRANTY INTERVENTION Contents REF MTB DTS 8- Indice B - February 21 2006 Page 5-27
5(029,1* 5(3/$&,1* 7+( '$7$ $8',2 &+$5*( &211(&725 M 2005 Proc Sheet 4 01 1/3 1RWLFH The handsets requiring the replacement of system connectors cannot be repaired under Sagem warranty. The eventual deterioration of the board due to a bad replacement of the connector falls under the Repair Centre responsibility.
5(029,1* 5(3/$&,1* 7+( '$7$ $8',2 &+$5*( &211(&725 Proc Sheet 4 01 M 2005 2/3 - Maintain the electronic board - flux Correctly the pins of the connector. - Reference of the flux to be used: - LITTON flux -Supplier reference 952-D6 -SAGEM reference18 775 103-7 - With tweezers, hold the connector and heat the pins up.
5(03/$&(0(17 &211(&7(85 )21' '( 3267( Fiche Proc 4 01 M 2005 3/3 Before any operation, -flux correctly the pins of the connector. -with the solder wick loaded with tin , tin the pins of the DATA/ AUDIO/ CHARGE connector by positioning it straight ahead (pads upward), and by heating the solder wick which is in touch with pins. $WWHQWLRQ - At the end of the operation , verify that there is no short circuit between pads. -Start soldering the connector pins.
Site technical documentation myC2-3 CHAPTER 6 - ACCESSORIES 6.1 PEDESTRIAN HANDSFREE KIT 6.1.1 Description Ear support with microphone on the cable for handsfree conversation 6.1.2 Caractéristiques Comment : Length: 1.25 m Dist.
Site technical documentation myC2-3 CHAPTER 7 - TECHNICAL INFORMATION BULLETIN 7.1 PURPOSE The purpose of the Technical Information Bulletin (TIB) is to complete the maintenance operations described in this document. They give to the repair centers the complementary technical informations and the corrective procedures to be applied to maintain the product following it's evolution. 7.2 APPLICATION The Technical Information Bulletin (TIB) are reference and must be applied by the repair centers.
Site technical documentation myC2-3 CHAPTER 8 - ILLUSTRATED PARTS CATALOG 8-1 SPARE PARTS myC2-3 ASSEMBLY Quantity Designation 5 1 Lower cover 10 1 Upper cover 15 1 Keypad 20 1 Antenna 25 1 FPC 35 1 Flap screw 40 1 Assembled loudspeaker 45 1 Antenna Screw 50 1 Battery 60 1 Spacer & metal dome 65 1 LCD pane 70 1 Screw protection 80 1 Flap upper housing 85 1 Main board 90 1 Flap stop 95 1 Body Screw 100 1 Microphone rubber 145 1 Vibrating device 175 1
Site technical documentation myC2-3 290 Contents 1 screw cover antenna REF MTB DTS 8- Indice B - February 21 2006 Page 8-2
Site technical documentation myC2-3 Contents REF MTB DTS 8- Indice B - February 21 2006 Page 8-3
Site technical documentation myC2-3 APPENDIX Contents REF MTB DTS 8- Indication B - February 21 2006
Site technical documentation myC2-3 ,16758&7,21 6+((7 ),B6$9B % 3URFHVV $VVHPEO\ P\& HW P\& P N° of appendices : 0 7KH 3ULVPD FRPSXWHU GDWDEDVH LV WKH ILQDO DXWKRULW\ LQ WHUPV RI GRFXPHQW YDOLGLW\ The distributors of the printed documents are responsible for the update of the printing. Form distributed : ______________ By : Signature : $VVHPEO\ 7RROV :252254447, 252254468, 252254489. 7RROV : Capt 188192274 (cruci) + 189007528 (torx) , médiator duniop .
Site technical documentation myC2-3 287054145 Fpc conductive foam 287000311 Magnet ,16758&7,21 6+((7 Stick Put 287057266 Lcd down hous assy )LQDO IODS DVVHPEO\ Prepare flap upper housing Prepare flap lower housing Put and fix 251427195 Flip screw Screw 287057646 Smal flip screw cover Stick 287057287 Flip screw cover Stick 3UHSDUH XSSHU KRXVLQJ 287057659 Stop rubber fix Fix of the stop rubber: Use a tweezers. Check they are both well positioned and fixed.
Site technical documentation myC2-3 ,16758&7,21 6+((7 3UHSDUH XSSHU KRXVLQJ IODS H[ See list page 5 Insert lock 252021616 Hinge (21) Prepare lower housing Prepare Flap 3UHSDUH ORZHU KRXVLQJ 252021489 (9) screw with threadlocker 287057089 Antenna (6) 287055197 (8) B2B Conductive foam stick 287055168 Sim lock (38) fix screw 287057224 (7) Lower housing 287000246 (3) Battery spring 287057691 Battery lock (2) Document : ),B6$9B % fix 3DJH
Site technical documentation myC2-3 ,16758&7,21 6+((7 Prepare Mmi board II (See list page 5 ) 287053953 Métal dome Put and stick 287053945 MMI board II myc2-3 287053255 Shielding cover 3UHSDUH ILQDO P\& Put 287057625 Flip stop 287057555 Flap + housing assy 287053945 Put 287050415 Keypad myC2-3 latin Put and fix the BTB of flap Put Prepare MMI board Put Put and fix 252217791 Prepare lower housing 287043618 Vis torx 287055176 Micro rubbe
Site technical documentation myC2-3 ,16758&7,21 6+((7 Appropriate (6 ( IODS , 00,, IOLS GHFR /FG ZLQGRZ NH\SDG ) According to the various products.
Site technical documentation myC2-3 ,16758&7,21 6+((7 3DUWLFXODU SRLQWV Logo Flip deco Logo window 2OG ORJR 1HZ ORJR Logo Flip deco Logo Flip deco Logo window Logo window You can meet 2 different kind of logo in after sales (see old logo on the left , new logo on the right). Broth are allowed but do not mix them : Old Logo : Flip deco : 287048043 with window 287050449 . New Logo : Flip deco : 287063959 with window 287063941.
Site technical documentation myC2-3 Index CHAPTER 1 - FOREWORD 1-1 HOW TO USE THE SITE TECHNICAL DOCUMENTATION 1-1 1-1-1 USE 1-2 1-2 ABREVIATIONS 1-2 1-3 COMMENTS SHEET 1-3 CHAPTER 2 - DESCRIPTION - OPERATION 2-1 REMINDERS ABOUT THE GENERAL CHARACTERISTICS OF GSM AND PCS NETWORKS 2-1 2-2 REMINDERS ABOUT THE HAND SET CHARACTERISTICS 2-2 2-3 IN & OUT CONNECTOR 2-8 2-3-1 CONNECTOR DESCRIPTION 2-8 2-3-2 SIGNAL DESCRIPTION 2-8 2-4 IDENTIFICATION 2-9 2-4-1 ILLUSTRATION 2-9 2-4-2 DESCRIPTION
Site technical documentation myC2-3 CHAPTER 3 - SYMPTOMS 3-1 GENERAL 3-1 3-2 LIST OF REPORTED DEFECTS 3-4 3-3 ERROR MESSAGES DURING START UP 3-6 3-4 OTHER ERROR MESSAGES 3-6 3-5 LIST OF OBSERVED DEFECTS 3-8 3-6 INFORMATION ABOUT NEW NOTICED FAULTS 3-8 SYMPTOM SHEETS 3-9 Symp sheet 01 - Endurance battery and charger problem 3-10 Symp sheet 02 - communication problem 3-11 Symp Sheet 03 - no fault given 3-12 Symp Sheet 04 - DISPLAY PROBLEM 3-13 Symp Sheet 05 - Keypad problem 3-14 Symp
Site technical documentation myC2-3 Test Sheet 04 - CONSUMPTION TEST 4-13 Test Sheet 05 - HOTLINE MENU 4-14 Test Sheet 06 - RADIO TEST 4-15 CHAPTER 5 - MAINTENANCE PROCEDURES 5-2 SHORT LOOP PROCESS 5-1 5-1 TECHNICAL WORK LEVELS 5-3 5-2 SHORT LOOP PROCESS 5-3 5-3 MAINTENANCE TOOLS 5-3 LEVEL 0 MAINTENANCE 5-5 Proc sheet 0 01 - Remove and place the battery 5-6 LEVEL 1 MAINTENANCE 5-7 Proc sheet 1 01 - Remove and place the lower housing of mobile 5-8 Proc sheet 1 02 - Remove and place the
Site technical documentation myC2-3 CHAPTER 6 - ACCESSORIES 6-1 PEDESTRIAN HANDSFREE KIT 6-1 6-1-1 DESCRIPTION 6-1 6-1-2 CHARACTÉRISTICS 6-1 CHAPTER 7 - TECHNICAL INFORMATION BULLETIN 7-1 PURPOSE 7-1 7-2 APPLICATION 7-1 CHAPTER 8 - ILLUSTRATED PARTS CATALOG 8-1 SPARE PARTS 8-1 ANNEXES Annexe 1 Contents A1 REF MTB DTS 8- Indice B - February 21 2006 Page INDEX-4
