Operation Manual

36
Hints and Tips
7 Insert paper (see Installation / Loading pa-
per).
Cleaning the document feed roller
… when a black stripe appears at the top of a
copy.
… when two pages are printed out when copying
or sending a single page or when the recipient
receives two pages.
1 Open the machine and the scanner cover (see
Care). Clean the feed roller (A) and the rubber
opposing element on the underside (B) with
a soft, lint-free cloth moistened with cleaning
alcohol (96 percent). Turn the feed roller with
a slight upward pressure. You must clean the
entire roller.
2 With a Fax-Cleaner: Place the fax cleaner page
into the document feeder and wait until the
page is pulled in. Press STOP. The page is
ejected. Repeat this process at least once. The
fax cleaner is available through our call centre
(see Delivery service).
3 Close the scanner cover on the left and right,
making sure it clicks into place. Close the
panel so that it also clicks into place.
Troubleshooting
If you cannot fi x the problem based on the in-
structions below, you should proceed as follows:
1 Disconnect the mains.
2 Wait at least ten seconds and reconnect.
3 If the fault reoccurs, please contact your cus-
tomer information centre. The number is on
the back of this manual.
2 Open the operation panel by lifting in the
middle. When you hear a soft click, the panel
is engaged.
3 Open the scanner cover by pressing the two
lugs in. The cover will open downwards.
4 Use a soft cloth to gently wipe the scanner
glass on the top (A) and the white strips on
the bottom (B).
5 Close the scanner cover on the left and right,
making sure it clicks into place.
6 Close the panel so that it also clicks into place.