TM SAGEM F@st (PPP) User Guide 288021372-05 October 2002 Issue S 800
E closely follows all technological changes and is continually striving to improve its products for the benefit of its customers. It therefore reserves the right to change its documentation accordingly without notice. All the trade marks mentioned in this guide are registered by their respective owners: - SAGEM F@st™ is a registered trade mark of E.
Contents Pages Contents 0-1 and 0-2 1. Introduction 1-1 1.1 Overview 1-3 1.2 System requirements 1-5 2. Connecting the SAGEM F@stTM 800 2.1 Connecting the modem 2.1.1 Connecting analog terminals 2-2 2-3 3. Installation in Microsoft Windows TM 3.1 Installing the SAGEM F@st 800 TM 3.3 Status information for the SAGEM F@st 800 modem TM 3.3.1 Checking installation of the SAGEM F@st 800 3.3.2 "Diagnostics" tools 3.3.3 "Diagnostics" icon TM 800 TM 800 TM 4.
Pages 5. Installation in Mac OS X TM 5.1 Installing the SAGEM F@st 5-1 800 5.2 Connecting / Disconnecting to/from the Internet 5.2.1 Connecting to the Internet 5.2.2 Disconnecting from the Internet TM 5.3 Status of the SAGEM F@st 800 modem TM 5.3.1 Checking installation of the SAGEM F@st 800 5.3.2 "Diagnostics" tools TM 5.4 Uninstalling the SAGEM F@st 800 A. Appendix A - SAGEM F@st™ 800 troubleshooting A.1 Front panel LEDs A.1.1 "ADSL" LED blinking A.1.2 "ADSL" and "PWR" LEDs off A.1.
1. Introduction TM This chapter: ! gives an overview of the SAGEM F@st 800 modem ! sets out the system requirements § 1.1 § 1.
1 - Introduction Notice ! Warning icon, used in this guide Information icon, used in this guide Safety instructions Before making any connections, refer to the safety instructions in Appendix A of this User Guide.
1 - Introduction 1.1 Overview The SAGEM F@st™ 800 is an ADSL modem used to browse the Internet with ease at speeds of up to 8 Mbit/s. The modem's purpose is to transmit data between a terminal (PC or Mac) connected by a USB interface and an Internet Access Provider (IAP), via an ADSL link. The SAGEM F@st™ 800 supports the following encapsulations: • PPPoA in VCMUX mode, • PPPoA in LLC mode, • PPPoE in VCMUX mode, • PPPoE in LLC mode.
1 - Introduction Contents of package The package in which the SAGEM F@st™ 800 is supplied contains ! One SAGEM F@st™ 800 modem ! One Type A / Type B USB cable ! One RJ11/RJ11 line cable ! One CD-ROM ! Two or three microfilters (optional). Note: This is not an exhaustive list. The package may also contain safety instructions and other documents. The CD-ROM contains: • the Windows and Macintosh drivers for the SAGEM F@st™ 800 modem. • the SAGEM F@st™ 800 modem User Guide in pdf format.
1 - Introduction 1.2 System requirements The SAGEM F@st™ 800 modem requires: Telephone line ! Telephone line supporting ADSL transmission. ! Splitters compliant with ADSL standards (for use with a telephone or fax type analog terminal). ! Subscription to an Internet Access Provider (for connection to the Internet).
1 - Introduction SAGEM F@st™ 800 (PPP) User Guide - 288021372-05 Page 1-6 Reproduction and communication prohibited without the written permission of E
2. Connecting the SAGEM F@st 800 TM This chapter: ! describes how to connect the modem § 2.1 ! describes how to connect analog terminals § 2.1.
2 - Connecting the SAGEM F@stTM 800 2.1 Connecting the modem ! CAUTION Do not connect your modem to your computer with the USB cable before you have installed the drivers from the CD-ROM. Only use the "ADSL" line cable supplied with the SAGEM F@st™ 800 for the connection to the remote network. The 3 m line cable is terminated at both ends with RJ11 connectors.
2 - Connecting the SAGEM F@stTM 800 2.1.1 Connecting analog terminals Splitters are required when using the SAGEM F@st™ 800 and analog terminals on the same telephone line. There are two types of configuration that use different splitters. In most cases, your Operator will provide you with the information you need to choose between the two options.
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3. Installation in Microsoft Windows This chapter: TM ! describes how to install the SAGEM F@st 800 § 3.1 ! describes how to Connect/Disconnect to/from the Internet TM ! describes the status information for the SAGEM F@st TM ! describes how to uninstall the SAGEM F@st 800 800 § 3.2 § 3.3 § 3.
3 - Installation in Microsoft Windows The procedures for installing, checking installation and uninstalling described below have been carried out arbitrarily using Windows XP. There may be slight differences when installing in other Windows operating systems (98FE, 98SE, ME and 2000). 3.1 Installing the SAGEM F@stTM 800 1 Insert the CD-ROM in the appropriate drive on your computer; the screen opposite appears. Click "Install the modem".
3 - Installation in Microsoft Windows 3 The following screen appears. Click Next to continue 4 After the files have been copied to the hard disk in your computer, the following screen appears. Connect the USB cable to the TM SAGEM F@st 800 modem via the USB connector on the rear panel. 5 Windows then proceeds to install the various software components. Please wait until an end-of-installation message appears or until Windows prompts you to restart your computer.
3 - Installation in Microsoft Windows 7 You can now check the installation of your modem by following the instructions in section 3.3.1. Uninstallation The Uninstallation procedure is described in section 3.4.
3 - Installation in Microsoft Windows 3.2 Connecting / Disconnecting to / from the Internet 3.2.1 Connecting to the Internet 1 The installation software created an "Internet ADSL" icon on the Windows XP desktop. Double-click this icon. 2 The connection screen appears. 3 Enter your "User name" and your "Password". 4 Check the "Save this user name and password for the following users:" box and, if you want, select "Anyone who uses this computer".
3 - Installation in Microsoft Windows 3.2.2 Disconnecting from the Internet 1 Click the "Internet ADSL" icon on the Windows desktop: or Click the connection icon in the Windows task bar: Note: 2 Depending on how your PC is configured, the connection icon may be hidden in the status area. To reveal the icon, you need to click the left-pointing arrow indicated below: The following screen appears. Select the General tab, and then click "Disconnect".
3 - Installation in Microsoft Windows 3.3 Status information for the SAGEM F@stTM 800 modem Checking installation of the SAGEM F@stTM 800 3.3.1 1 From the Start menu, select Control Panel, and then double-click System; the System Properties window appears. 2 Select the Hardware tab, and then click the Device Manager... button in the Device Manager area.. 3 The Device Manager screen appears.
3 - Installation in Microsoft Windows 3.3.2 "Diagnostics" tools This application lets you monitor the status of the ADSL line. 1 After having installed the modem and connected it to the PC using its USB cable, the diagnostics icon shown opposite (framed) appears toward the right end of the task bar at the bottom of your desktop. Double-click the Diagnostics icon. Note: If the Diagnostics icon does not appear in the task bar, from the Start menu TM select: Programs / SAGEM F@st 800 / Diagnostics.
3 - Installation in Microsoft Windows The meanings of the various fields are explained in the table below. Field Description DSL status Line Rate Not detected The computer has not detected the presence of the modem on one of its dedicated USB ports Non synchronized ADSL link not synchronized.
3 - Installation in Microsoft Windows 3.3.
3 - Installation in Microsoft Windows 3.4 Uninstalling the SAGEM F@stTM 800 1 Using the left mouse button, click the Start menu in the task bar. Select All programs (Programs in Windows 98FE, 98SE, ME and 2000), SAGEM F@st800, then Uninstall F@st800 2 The following screen appears. From the proposed list, select your preferred language and then click OK 3 The following screen appears. Click OK 4 The following screen appears. Disconnect your modem if necessary and then click OK.
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4. Installation in Mac OS 8.6 or Mac OS 9.x This chapter: TM ! describes how to install the SAGEM F@st 800 § 4.1 ! describes how to Connect/Disconnect to/from the Internet TM ! describes the status information for the SAGEM F@st TM ! describes how to uninstall the SAGEM F@st 800 800 § 4.2 § 4.3 § 4.
4 - Installation in Mac OS 8.6 or Mac OS 9.x TM Note: The SAGEM F@st 800 can be installed in the following operation systems: - MacOS 8.6, - MacOS 9.x, - MacOS X (10.1 and 10.2). This chapter covers installation in the MacOS 8.6 or MacOS 9.x operation systems only. The procedures for installing, Connecting / Disconnecting, checking installation and uninstalling described below have been carried out arbitrarily in MacOS 9.2. 4.
4 - Installation in Mac OS 8.6 or Mac OS 9.x 5 The installation is finished. appears. Click The screen proposing that your computer is restarted . TM 6 After restart, Connect the USB cable to the SAGEM F@st connector on the rear panel. 7 A triangular icon indicating the modem status is created in the control strip.
4 - Installation in Mac OS 8.6 or Mac OS 9.x 4.2 Connecting / Disconnecting to / from the Internet 4.2.1 Connecting to the Internet 1 Click the Remote access icon on the control strip at the bottom of the desktop to display the list of commands associated with this icon. Note: Before connection, the remote access status is Inactive. Select Open Remote Access. 2 The Remote Access screen appears. 3 Enter your "User name" and your "Password".
4 - Installation in Mac OS 8.6 or Mac OS 9.x 4.2.2 Disconnecting from the Internet 1 Click the Remote access icon on the control strip to display the list of commands associated with this icon. Note: After connection, the remote access status is Connected. Select Open Remote Access. 2 The Remote Access screen appears. Click the Disconnect button to disconnect the modem. Note: To check that the procedure has been successful, select Open Remote Access; the Remote Access screen appears.
4 - Installation in Mac OS 8.6 or Mac OS 9.x 4.3 Status information for the SAGEM F@stTM 800 modem Checking installation of the SAGEM F@stTM 800 4.3.1 1 Click the Remote Access icon on the control strip at the bottom of the desktop to display the list of commands associated with this icon. Click Open Remote Access. 2 Click the Remote Access menu on the menu bar at the top of the desktop to display the list of commands associated with this menu. Click the Modem command.
4 - Installation in Mac OS 8.6 or Mac OS 9.x 3 Click the Remote Access menu on the menu bar at the top of the desktop to display the list of commands associated with this menu. Click the TCP/IP command. The "Connection" field should display: PPP. In the Settings area, the "Configuration" field should display: Via a PPP server In the opposite case, to modify these greyed fields (disabled), proceed as follows: - Select Remote Access / TCP/IP in the menu bar ; a window appears and the menu bar is modified.
4 - Installation in Mac OS 8.6 or Mac OS 9.x 4.3.2 "Diagnostics" tools This application lets you monitor the status of the ADSL line and configure the TM SAGEM F@st 800 modem. This application is present on all Operation Systems listed at § 1.2 - System requirements. 1 After having installed the modem and connected it to the Macintosh using its USB cable, the diagnostics icon appears on your desktop. Double-click the diagnostics tool icon, or Click the triangular icon in the control strip.
4 - Installation in Mac OS 8.6 or Mac OS 9.x 4.3.2.1 "Operation" screen "ADSL status" area Field Description Modem status Line type Modem is unplugged from USB The computer has not detected the presence of the modem on one of its dedicated USB ports The modem is waiting for the driver to respond ADSL link not synchronized.
4 - Installation in Mac OS 8.6 or Mac OS 9.
4 - Installation in Mac OS 8.6 or Mac OS 9.x 4.3.2.
4 - Installation in Mac OS 8.6 or Mac OS 9.x "Packets" area Field Description Packets Rx Indicates the number of AAL5 packets received since the connection was set up Packets Tx Indicates the number of AAL5 packets transmitted since the connection was set up Lost Indicates the number of AAL5 lost since the connection was set up 4.3.2.3 "Configuration" screen "Configuration" area Field Description ATM Channel VTI Displays the value 8 by default.
4 - Installation in Mac OS 8.6 or Mac OS 9.x "Version information" area Version Information (Vx.y.z) Product version (V1.0.
4 - Installation in Mac OS 8.6 or Mac OS 9.x 4.3.3 Icon indicating the modem status This icon is present on all Operation Systems listed at § 1.2 - System requirements. The table below summarizes the modem status information as indicated by the background color of the icon.
4 - Installation in Mac OS 8.6 or Mac OS 9.x 4.4 Uninstalling the SAGEM F@stTM 800 1 Insert the CD-ROM in the appropriate drive on your computer ; an icon appears in the desktop. Double-click this icon to show the content of the CD-ROM. 2 Double-click in the MAC / OS 8.6 - 9.x directory, and then double-click the file install_en to run the Install / Uninstall program. 3 The following screen appears. At top left, select Uninstall from the , list and then at bottom right click .
4 - Installation in Mac OS 8.6 or Mac OS 9.
5. Installation in Mac OS X This chapter: TM ! describes how to install the SAGEM F@st 800 § 5.1 ! describes how to Connect/Disconnect to/from the Internet TM ! describes the status information for the SAGEM F@st TM ! describes how to uninstall the SAGEM F@st 800 800 § 5.2 § 5.3 § 5.
5 - Installation in Mac OS X TM Note: The SAGEM F@st 800 can be installed in the following operating systems: - MacOS 8.6, - MacOS 9.x, - MacOS X (10.1 and 10.2). This chapter covers installation in the MacOS X (10.1 or 10.2) operating system only. The procedures for installing, Connecting/Disconnecting, checking installation and uninstalling described below have been carried out arbitrarily in MacOS 10.2. The minor differences between this and MacOS 10.1 will be pointed out in comments. 5.
5 - Installation in Mac OS X 5 The installation software then displays a message indicating that a restart of your computer is necessary to install the modem. Click installation. 6 to start When the files have been copied to the hard disk, the screen opposite appears. Connect the USB cable to the TM SAGEM F@st 800 modem using the rear connector marked USB, and . then click 7 The installation is finished. The screen prompting you to restart your computer appears. Click .
5 - Installation in Mac OS X 5.2 Connecting / Disconnecting to/from the Internet 5.2.1 Connecting to the Internet This procedure is in two phases: - Configuring access to the Internet (PPPoA or PPPoE) (steps 1 to 6), - Connecting to the Internet proper (steps 7 and 8). 1 Click the (Apple) menu in the menu bar, select "System Preferences", and click the "Network" icon. The screen opposite appears. 2 Select the PPPoE tab; the appropriate panel appears.
5 - Installation in Mac OS X 7 On the desktop, double-click the icon representing your Mac OS X hard disk. Open the Applications folder, and double-click the Internet Connect icon: The screen opposite appears. Check that the information in the "Configuration", "Name" and "Password" fields is correct. Click connection. to set up the Note: If the connection is not set up, an incorrect name or password may be the cause. In this case, click to correct the error.
5 - Installation in Mac OS X 5.2.2 Disconnecting from the Internet 1 On the desktop, double-click the icon representing your Mac OS X hard disk. Open the Applications folder and then double-click the Internet Connect icon: The screen opposite appears. button to Click the disconnect the modem Note: To show that the procedure has been successful, this screen should show the "Idle" status and the Connect button.
5 - Installation in Mac OS X 5.3 Status of the SAGEM F@stTM 800 modem Checking installation of the SAGEM F@stTM 800 5.3.1 1 Click the (Apple) menu in the menu bar, select "System Preferences" and then click the "Network" icon. The screen opposite appears. The Configuration : field should show ADSL USB PPPoE / PPPoA The Show : field should display "Ethernet adapter (en x)", where "x" is a number assigned by the operating system. Select the TCP/IP tab.
5 - Installation in Mac OS X 5.3.2 "Diagnostics" tools This application lets you monitor the status of the ADSL line and configure the TM SAGEM F@st 800. This application is present on all the operating systems listed in section 1.2 - System requirements. The "ADSL Monitor" diagnostic tool was added to the "Application" directory on your hard disk when the modem drivers were installed. You can access it directly by double-clicking the "ADSL Monitor" shortcut created on your desktop.
5 - Installation in Mac OS X 5.4 Uninstalling the SAGEM F@stTM 800 1 Insert the CD-ROM in the appropriate drive on your computer; an icon appears in the desktop. Double-click this icon to show the content of the CD-ROM. 2 Double-click in the MAC / OS X directory, and then double-click the install file to run the Install / Uninstall program. 3 The Authenticate screen opposite appears. Enter your name and "User" password or a phrase and then click .
5 - Installation in Mac OS X 6 When the software has been uninstalled, you are prompted to restart your computer. Click 7 . Uninstallation is complete. Click You can now restart your computer.
A.
Appendix A - SAGEM F@st™ 800 troubleshooting This appendix is intended to help the user resolve the various fault conditions that may be encountered when installing or using the SAGEM F@st 800. The LEDs on the front of the modem are provided for this purpose. A.1 Front panel LEDs The front panel of the SAGEM F@st 800 modem has two supervision LEDs: A.1.
A - SAGEM F@st™ 800 troubleshooting A.1.2 "ADSL" and "PWR" LEDs off ! Check that the USB cable is connected correctly to your computer (or to a HUB). ! Check that the drivers are correctly installed (refer to the modem status in Windows (see section 3.3) or in Mac (see section 4.3)). Note: If your computer is connected to a HUB, disconnect all connected devices to isolate your modem. If no further clue emerges enabling you to solve the problem: ! Reinstall the modem in Windows (see section 3.
Appendix A - SAGEM F@st™ 800 troubleshooting SAGEM F@st™ 800 (PPP) User Guide - 288021372-05 Page A-4 Reproduction and communication prohibited without the written permission of E
B.
Appendix B - Safety instructions B.1 Safety instructions ! READ THE FOLLOWING INSTRUCTIONS CAREFULLY Environment ! The SAGEM F@st™ 800 must be installed and used inside a building (for desktop use). ! The ambient temperature must not exceed 45°C. ! The SAGEM F@st™ 800 must not be exposed to strong sunlight or to a strong heat source. ! The SAGEM F@st™ 800 must not be placed in an environment subject to significant steam condensation. ! The SAGEM F@st™ 800 must not be exposed to water splashes.
C.
Appendix C - Technical Specifications C.1 Equipment specifications Mechanical Dimensions Weight Width 85 mm Depth 105 mm Thickness 32 mm 90 g USB interface Bit rate < 12 Mbit/s Standard USB 1.1 Data Asynchronous Transmission mode Bidirectional Power consumption < 2.5 W Connector USB - Type B socket ADSL interface Transmission code DMT Standards supported T1.413 Issue 2 G.992.1 (G.DMT) G.992.2 (G.Lite) G.
Appendix C - Technical Specifications Environmental specifications Storage Standard ETS 300 019-1-1, class T1.2 Temperature -25°C to +55°C Relative humidity 10 to 100% Transport Standard ETS 300 019-1-2, class T2.3 Temperature -40°C to +70°C Relative humidity 10 to 100% Operation Standard ETS 300 019-1-3, class T3.
Appendix C - Technical Specifications C.2 Software specifications ATM Signaling PVC Adaptation layer AAL5 Number of VCs 1 OAM management OAM F4 and F5 Quality of service UBR Encapsulation protocols C.3 RFC 2364 (PPPoA) VCMUX or LLC RFC 2516 (PPPoE) VCMUX or LLC PC and Mac compatibility PC Windows 98 FE Windows 98 SE Windows 2000 Windows Millénium Windows XP Mac OS 8.6 OS 9.04, OS 9.1, OS 9.2 OS X (10.1 & 10.
D.
Appendix D - Default configuration This appendix sets out the default settings of your SAGEM F@st™ 800.
E.
Appendix E - Glossary Glossary AAL5 ATM Adaptation Layer type 5 ADSL Asymmetric Digital Subscriber Line. Telephone line with asymmetric rates (upstream rate: 32 to 896 kbit/s; downstream rate: 32 to 8160 kbit/s) ARP Address Resolution Protocol. Protocol used to determine an IP address from a Ethernet address ATM Asynchronous Transfer Mode ATU-C ADSL Termination Unit Central office end.
Appendix E - Glossary VCI Virtual Channel Identifier VCMUX Encapsulation (without header) VID Vendor ID VP Virtual Path VPI Virtual Path Identifier WAN Wide Area Network SAGEM F@st™ 800 (PPP) User Guide - 288021372-05 Page E-3 Reproduction and communication prohibited without the written permission of E
Appendix E - Glossary SAGEM F@st™ 800 (PPP) User Guide - 288021372-05 Page E-4 Reproduction and communication prohibited without the written permission of E
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