D380-D380A USER GUIDE
Dear customer, You have just acquired a new generation Sagemcom telephone and thank you for placing your confidence in us. This device has been manufactured with the utmost care. If you should have difficulties in operating it, we recommend that you consult this user manual. This product follows a strategy of continuous development. We reserve the right to make changes without notice, modifications and improvements to the products described in this user manual.
Recommendations and safety instructions ! For safety reasons, never put the handset in the base station without the battery inserted or without the lid on the battery compartment as this could cause an electric shock. To avoid damaging your handset/base, only use certified rechargeable batteries NiMH 1.2 V 650 mAh, never use no rechargeable batteries. Insert the batteries in the handset/base battery compartment respecting polarity.
Your DECT telephone has a range of approx. 50 metres indoors and up to 300 metres outdoors. The range can be affected by the proximity of metal objects, such as a television and electrical devices. Zones without reception may appear owing to elements in the building. This can cause brief interruptions in the conversation, caused by faulty transmission. Certain medical equipment and highly-sensitive machines or security systems may be affected by the transmission power of the telephone.
D380-D380A Contents Recommendations and safety instructions .........2 Discover.............................................................8 Your phone .......................................................................... 8 The base ................................................................................................................................................. 8 The handset ................................................................................................................
D380-D380A Use the phonebook ............................................................. 24 Create an entry ................................................................................................................................... Call the contact from their entry .................................................................................................... Search for an entry ...................................................................................................................
D380-D380A Setting up.........................................................37 The phone ........................................................................... 37 Changing the ringing tone............................................................................................................... Enabling/Disabling audio alerts ..................................................................................................... Enabling/Disabling the silent mode ....................................
D380-D380A Enjoy... .............................................................48 The alarm............................................................................ 48 Programming the alarm.................................................................................................................... Finding out the alarm status............................................................................................................ Enabling/Disabling the alarm....................................
D380-D380A 1 Discover... Your phone The base Model without answering machine (D380) 1 D380 2 Caption Description 1 Handset location 2 button Paging/Pairing: • Short press: paging of handsets.
D380-D380A Model with answering machine (D380A) 1 2 3 4 D380A 5 Key Description Key 1 Handset location. Description 4 Display: • Answering machine off: no display. • Answering machine enabled: - No new messages: a dash is displayed. - New messages have been received: the unread messages counter flashes and displays the number of messages received (up to 9). 2 Short press: read / stop reading messages 3 Message deletion: • Long press in read mode: delete a message.
D380-D380A The handset 1 2 15 3 14 4 13 5 12 6 11 7 10 8 9 Key Description Key Description 1 Speaker. 9 Microphone. 2 Graphic screen. 10Star key / Keypad lock 3 Programmable/cancel shortcut key. 11 Long press: • If the answering machine is turned off: access to voice mail. • If the answering machine is turned on: access to your messages on the answering machine. 4 Browsing through the menus. 12 Speakerphone key.
D380-D380A Key Description Key Description 6 Phonebook access key. 14 Programmable/confirm shortcut key. 7 Alphanumeric keyboard. 15 Loudspeaker in speakerphone mode. 8 # key The screen THE ICONS DISPLAYED In standby mode or during use, your phone screen informs you of your phone’s current state through icons, and in particular: 1 2 3 TAM Calls Caption 1 Description Status icons Indicates your phone’s current state.
D380-D380A Caption Description 2 Information field • handset placed on the base: the current time is displayed, • handset off-hook: the handset number, the date and the time are displayed. 3 Action icons • handset placed on the base: browser actions and the confirm key, • handset off-hook: menus associated with programmable keys. LOW TRANSMISSION MODE Your handset has a Low transmission mode It manages the radio transmission power required according to how far you are away from your base.
D380-D380A Charging To charge your phone, place the handset on the base, making sure that the base is connected to an AC outlet. The battery charging icon moves to inform you that charging is in progress. The icon display stops moving when the batteries are charged. Notes To ensure optimum charging, leave the handset on the base for at least 15 hours when using the phone for the first time. During charging, the batteries may heat up. This is quite normal and perfectly safe.
D380-D380A Browsing through the menus Browser This browser allows you to quickly access menus and change your settings easily. It points in two directions. When choosing menus, press the top to access the previous or next menu. or the bottom of the browser During a call, press the top of the browser to increase the volume or the bottom to decrease it. Programmable keys Your phone has two so-called “programmable” keys allowing you to associate a shortcut to the menu you use most.
D380-D380A Illustration To browse through menus, use the browser and the two programmable keys: 1 Press the top or bottom of the browser key . The main menu is displayed on the screen. 2 Press the top or bottom of the browser key to scroll through the menus and access the desired function. 3 Confirm your choice/Enter the displayed menu by pressing the left programmable key .
D380-D380A 2 Scroll through the menus to the SETTINGS menu by pressing the top of the browser key . 3 Enter the SETTINGS menu by pressing the left programmable key The SETTINGS menu is displayed. 4 Scroll through the menus to the DATE/TIME menu by pressing the top of the browser key or bottom . or bottom . 5 Enter the DATE/TIME menu by pressing the left programmable key The DATE/TIME menu is displayed. . 6 Enter the DATE: using the numeric keypad (day, month and year) in the form DD/MM/YY.
D380-D380A Menu tree structure Contextual menu In conversation mode PHONEBOOK Option FIRST CALL < New > HANDSFREE VIEW LOUDSPEAK BASE (*) CALL CALL TRANSFER (**) EDIT SECOND CALL SEARCH PHONEBOOK RING TONE CALLS ADD NUMBER SECRET NEW ENTRY RECORD DELETE TRANSMIT SECOND CALL CALLS SWITCH INCOMING CALLS 3-PARTY CONF OUTGOING CALLS HANDSFREE EVENTS LOUDSPEAK BASE (*) PHONEBOOK CALLS SECRET ACCESSORIES RECORD (*) ALARM HANGING UP ROOM MONITOR.
D380-D380A SETTINGS PROGRAM KEYS DATE/TIME CONTRAST AUTO HANG UP AUTO PICKUP VOICE BOX No LANGUAGE KEYPAD LOCK RESTRICTION ADVANCED SET. SET HANDSET REGISTRATION BASE PRIORITY RESET HANDSET PERSON.REGISTR HANDSET NAME SET BASE REGISTR.
D380-D380A ANS.MACH. (*) MESSAGES PLAY DELETE OLD ANSWERING MODE OUTGOING MSG. PLAY CHANGE DELETE SETTINGS CALL SCREENING REMOTE CODE MODE ENREG. NO OF RINGS SPK.BS LEVEL (*) Only for the D380A model. Procedures in your booklet The procedures in your booklet are presented in the form of sheets.
D380-D380A Making and receiving calls... 2 Managing a call Making a call 1 2 METHOD 1 1 Dial your contact’s number. 2 Press the key . METHOD 2 1 Press the key 2 Dial the number. 1 . 2 A beep sounds. At the end of the call, press the handset base. Receiving a call key and replace the handset on its 1 1 Press the 2 At the end of the call, press the handset key and replace the handset on its base. 2 key to take the call. A beep sounds.
D380-D380A Managing several calls Your phone allows you to take and manage several calls when you are already on the line. These calls can be managed with the Contextual menu. Receiving a second call During a call, a beep indicates the arrival of a second call. To take this call, press ACCEPT when the message is displayed on the screen. Your first call is put on hold and you can talk with the second caller. Making a second call Contextual menu > SECOND CALL Dial your contact’s number and confirm.
D380-D380A Ending one of the calls in progress Contextual menu > HANGING UP The call in progress is interrupted and you take back the previous call. Talking with two contacts at the same time (3-party conference) Contextual menu > 3-PARTY CONF You can then talk with your two contacts at the same time. To end the 3-party conference, press the key 22 .
D380-D380A Using additional handsets You can associate additional handsets with your phone: You can then make and receive outside calls or calls between these handsets. Notes You first have to pair the handsets with the base. For further details, refer to the “Associating a new handset”, page 41 section. Calling another handset (intercom) 1 Enter the handset’s number directly on the keyboard. 2 Press Call. The selected handset rings.
D380-D380A Use the phonebook Create an entry Menu > PHONEBOOK > < New > Specify the required information by confirming at each step: • NEW NAME? : enter your contact’s name, • NEW NUMBER? : enter their number, • HOME, WORK, MOBILE or FAX : select the number type. Call the contact from their entry Menu > PHONEBOOK > Option > CALL Confirm or press the key or the speakerphone key directly. Search for an entry Menu > PHONEBOOK > Option > SEARCH Enter the first letter of the name and confirm.
D380-D380A Deleting an entry Menu > PHONEBOOK > Option > DELETE Confirm the deletion of the entry. Associating a ring tone with an entry Menu > PHONEBOOK > Option > RING TONE Scroll down the list of available ring tones and confirm. Adding another number to an entry Menu > PHONEBOOK > Option > ADD NUMBER Specify the required information by confirming at each step: • NEW NUMBER? : enter their number, • HOME, WORK, MOBILE or FAX : select the number type.
D380-D380A Transferring entries from one handset to another Notes You must have at least two handsets paired on the same base. Menu > PHONEBOOK > Option > TRANSMIT Each handset has its own phonebook. To transfer one or more entries from a phonebook to another handset: 1 Confirm the message BY INTERCOM. 2 Choose the desired option to transfer: - ONE ENTRY : the current entry, - MANY ENTRIES : the selected entries, - ALL ENTRIES : all the phonebook entries.
D380-D380A Options during a call You can use the following options during a call: Enable/Disable loudspeaker (handsfree mode) HANDSET LOUDSPEAKER or (during a call) Or Or Contextual menu > HANDSFREE > ACTIV. or Deact. BASE LOUDSPEAKER (D380V ONLY) Contextual menu > LOUDSPEAK BASE > ACTIV. or Deact. A confirmation screen is displayed. Notes When your battery charging icon displays the minimum, the handsfree mode is unavailable until the next charging cycle.
D380-D380A Adjusting the volume • To increase the volume, press . • To decrease the volume, press . Enabling/Disabling the secret mode (during a call) Or Contextual menu > SECRET > ACTIV. or DISABLE The secret mode allows you to temporarily mute the line so that you are not heard by the caller. Once enabled, the SECRET MODE message flashes on the screen.
D380-D380A Locating your handset If you have misplaced your handset, press the handset rings. 29 key on your phone’s base.
D380-D380A 3 IMPORTANT Listening and Recording... (model D380A) When you answering machine’s memory is full, the answering machine turns off. You have to read your messages and delete some to free up memory space. Enabling/disabling the answering machine Menu > ANS.MACH. > ANSWERING MODE > ACTIVATED or OFF When the answering machine is enabled, the Notes icon is displayed on the screen. For further details on the settings of your answering machine, see section “Setting up...”, page 37.
D380-D380A Saving your personal announcement Menu > ANS.MACH. > OUTGOING MSG. > CHANGE Confirm the instructions on the screen. Listening to your announcement Menu > ANS.MACH. > OUTGOING MSG. > PLAY The current announcement used is played. Erasing your announcement Notes If you have erased your personal announcement, the answering machine will use the pre-recorded announcement. Menu > ANS.MACH. > OUTGOING MSG. > DELETE Confirm the instructions on the screen.
D380-D380A Messages Listening to your messages FROM THE BASE Notes For better listening comfort, see section “Adjusting the volume of the messages heard from the base”, page 44. FROM THE HANDSET Menu > ANS.MACH. > MESSAGES > PLAY The messages are read in chronological order (from oldest to newest). At the end of the last message, the answering machine will stop automatically. Notes Depending on your operator and your subscription, your contact’s name and number are displayed on the screen.
D380-D380A Managing your messages When playing back messages, press the following buttons: TO...
D380-D380A Querying your answering machine remotely This function allows you to check your messages from outside. When playing back messages, press the following buttons: TO...
D380-D380A Delete all your messages FROM THE BASE (1 long press) only for messages already read. FROM THE HANDSET Menu > ANS.MACH. > MESSAGES > DELETE OLD Confirm the deletion. Recording a conversation CAUTION The Penal Code prohibits the recording of a conversation without your contact’s knowledge. You have to obtain your contact’s authorization before using this function. Contextual menu > RECORD > Begin then End. Confirm the messages on the screen.
D380-D380A Answering machine settings Enabling/Disabling call filtering Call filtering allows you to take only the calls you want. Other calls will be recorded on the answering machine. Menu > ANS.MACH. > SETTINGS > CALL SCREENING > ON or OFF Changing the remote querying code You can give this code to anyone who needs to check their messages outside. Menu > ANS.MACH. > SETTINGS > REMOTE CODE > MODIFY CODE? Follow the instructions on the screen to change the code. Notes The default code is 0000.
D380-D380A 4 Setting up... The phone Changing the ringing tone Menu > RINGER TONE > EXTERNAL CALL and INTERNAL CALL You can change the ringing tone of: • outside calls, • calls between handsets (intercom). Scroll through the pre-recorded ring tones and confirm. Enabling/Disabling audio alerts Menu > RINGER TONE > BEEPS > KEYTONE and CHARGER and BATTERY LOW The audio alerts apply to: • low battery, • keyboard keys pressed, • placing the handset on the base.
D380-D380A Defining programmable key shortcuts You can define a shortcut for the function(s) you use most. Menu > SETTINGS > PROGRAM KEYS Select the menu to be displayed as a shortcut for the left programmable keys, confirming each step. and right Setting the date and the time Menu > SETTINGS > DATE/TIME 1 Enter the DATE: in as DD/MM/YY. 2 Enter the TIME: starting with the hours and then the minutes. 3 Confirm your entry. For further details, refer to the “Illustration”, page 15 section.
D380-D380A Changing your voice mail number Notes If you do not know your voice mail number, request it from your operator. Menu > SETTINGS > VOICE BOX No Enter the voice mail number and confirm. There are two ways of recording messages: • Answering machine enabled: the messages are recorded on your D380A’s internal answering machine. • Answering machine disabled: messages are handled by your operator voice mail.
D380-D380A Enabling/Disabling keyboard locking This function allows you to lock the keyboard when you are not on line. (1 long press) FROM THE HANDSET Menu > SETTINGS > KEYPAD LOCK Follow the instructions on the screen and confirm. Notes To unlock the keyboard, make a long press on . Defining banned calls (Parental Control) You can inhibit calls to numbers with surcharged prefixes or international calls, for example, by defining up to 5 profiles.
D380-D380A Changing the default code Menu > SETTINGS > ADVANCED SET. > CHANGE CODE Enter the old and then the new code and confirm. Allow/Prevent the sharing of a call with another handset Notes If you disable the intrusion mode, you will not be able to share a call in process with another handset. Menu > SETTINGS > ADVANCED SET. > SET BASE > INTRUSION Follow the instructions on the screen and confirm. The handset Associating a new handset Your phone allows you to associate other handsets with the base.
D380-D380A Define the priority base for a handset This function allows you to specify the priority base to be used for making calls. Notes Only if you have paged/paired the same handset on several bases. Menu > SETTINGS > ADVANCED SET. > SET HANDSET > BASE PRIORITY Select the base that the handset should use first. Notes The automatic mode avoids you having to specify a priority.
D380-D380A Customizing the handset’s registration You can customize the following information: • your base’s name, • the handset’s registration number. Menu > SETTINGS > ADVANCED SET. > SET HANDSET > PERSON.REGISTR FROM THE HANDSET: 1 Select the base number and confirm. 2 Enter the new base name and confirm. 3 Enter the base code. Notes The default code is 0000. FROM THE BASE: 4 Press the paging button for several seconds .
D380-D380A The base Enabling the paging mode You enable the paging mode when you associate an additional handset, for example. Or Menu > SETTINGS > ADVANCED SET. > SET BASE > REGISTR.MODE The green indicator light flashes: the base is in paging mode. Notes Your base will remain in paging mode for about a minute. Adjusting the volume of the messages heard from the base For better listening comfort, you can adjust the volume when listening to answering machine messages from the base. Menu > ANS.MACH.
D380-D380A Resetting the base When you reset your base, all the settings are returned to their initial values (factory settings), except for the phonebook. Menu > SETTINGS > ADVANCED SET. > SET BASE > RESET BASE Follow the instructions on the screen and confirm. Removing a handset registered on the base Menu > SETTINGS > ADVANCED SET. > SET BASE > DELETE HANDSET 1 Enter the base code and confirm. Notes 2 The default code is 0000. Select the handset number and confirm.
D380-D380A The line Important We do not recommend that you change line settings without first contacting your operator, as this may result in your phone line being disconnected. Changing the network type You can connect your phone to a public or private network. Menu > SETTINGS > ADVANCED SET. > SET LINE > NETWORK TYPE > PRIVATE or PUBLIC Follow the instructions on the screen and confirm. Changing the dialling type You can use a voice frequency or pulse based dialling system.
D380-D380A Defining the outside call prefix (PABX) You can define the outside call prefix if you use your phone on a private automatic branch exchange. For further details, refer to the “Lexicon”, page 58 section . Menu > SETTINGS > ADVANCED SET. > SET LINE > PABX PREFIX > ACTIVATE / DEACTIVATE or PREFIX or EDIT LENGTH The following options are available: • ACTIVATE / DEACTIVATE : to define the prefix status. • PREFIX : to enter the number that allows you to access the outside line.
D380-D380A 5 Enjoy... The alarm Notes The alarm sounds for 60 seconds through the handset speaker. To stop the alarm clock, press any key on the handset. Programming the alarm Menu > ACCESSORIES > ALARM To program the alarm: 1 Depending on the alarm status, enable or disable the ALARM function. 2 If necessary, change the ring tone. 3 Select the time at which you want to be woken up. For further details, refer to the following sections.
D380-D380A Enabling/Disabling the alarm Menu > ACCESSORIES > ALARM > ACTIVATE or DEACTIVATE Follow the instructions on the screen and confirm. Once the alarm is enabled, the icon is displayed on the screen. Changing the ringing tone Menu > ACCESSORIES > ALARM > RINGER TONE Scroll down the list of available ring tones and confirm. Defining the wake-up time Menu > ACCESSORIES > ALARM > SET TIME Follow the instructions on the screen and confirm.
D380-D380A The Surveillance mode This function allows you to monitor a room, by placing the first handset (transmitter) in the room to be monitored, and the second handset (receiver) near you. Notes You must have at least two handsets registered on the same base to use this mode. Enabling the surveillance mode Menu > ACCESSORIES > ROOM MONITOR. ON THE RECEIVING HANDSET: 1 Select the calling handset to be called. The handset rings.
D380-D380A 6 Tracing your calls... Call logs Logs are lists of numbers or events received by your phone. Depending on your operator, call logs contain the following information: • your contact’s name or number, • the call time or date. Viewing the received and dialled call log Menu > CALLS > INCOMING CALLS or OUTGOING CALLS Scroll through the list of stored numbers. You can use the options described in section “Managing incoming or outgoing calls”, page 51.
D380-D380A The events log The NEW EVENT! message informs you that you missed a call or message. Checking new events NEW EVENT! + Or Menu > CALLS > EVENTS > VIEW NEW EVENT! Select the event and confirm. Enabling/Disabling event notification Menu > CALLS > EVENTS > ACTIVATE or DEACTIVATE Disable this function to delete the display of the NEW EVENT! message.
D380-D380A Environnement Environmental protection and sustainable development is an important priority for Sagemcom. Sagemcom has a policy of using environmentally- friendly systems and makes environmental protection an essential part of the life-cycle of its products – from the manufacturing, to the installation, operation and disposal.
D380-D380A Guarantee Terms and Conditions for United Kingdom & Ireland only In order to apply the guarantee, you should contact the Sagemcom Helpdesk or the retailer where you purchased the equipment. Proof of purchase will be required in either case. Please make sure that you use your equipment only for the purpose for which it was designed and under normal usage conditions.
D380-D380A If any provision of this guarantee shall be held to be in whole or in part invalid or illegal due to an obligatory rule applicable to consumers pursuant to their national legislation, such invalidity or illegality shall not impair or affect the remaining provisions or parts of this guarantee.
D380-D380A C) Out of Guarantee Repairs In the cases set forth in B) as well as after expiry of the guarantee period, the customer must ask the Authorised Sagemcom Repair Centre for a cost estimation prior to work being carried out. In such cases, the repair and delivery costs will be invoiced to the customer. The foregoing shall apply unless otherwise agreed in writing with the customer and only for the United Kingdom and Ireland. www.sagemcom.
D380-D380A TERMS AND CONDITIONS FOR OTHER COUNTRIES If, despite our best efforts, your product presents any defects, you should refer to your retailer and present the proof of purchase that they gave you on the day of purchase. Should any malfunctioning arise, the retailer will advise you what to do.
D380-D380A Lexicon Term Definition Paging The Paging/pairing mode allows you to associate devices that have to operate in pairs (for example, a phone base and its handset) in compliance with the GAP standard. (Paging) Private automatic branch A PABX is primarily used to connect the telephones of a exchange private entity on to the public telephone network. (PABX, Private Automatic Branch eXchange) 3-way conference This service allows you to talk to two contacts simultaneously.
253459476B - 02/2012 Headquarters: 250, route de l'Empereur 92848 Rueil-Malmaison Cedex - France Tél. +33(0)1 57 61 10 00 - Fax : +33(0)1 57 61 10 01 www.sagemcom.com All rights reserved. Sagemcom Broadband SAS reserves the right to change the technical characteristics of its products and services or to stop marketing them at any time. The information and specifications included are subject to change without prior notice.
