Operation Manual

RTI90-320/500 T2 HD UK
53
Appendix
11. Troubleshooting
Using the receiver
Symptom Action
The remote control is not
working.
• Point the remote control at the receiver.
• Check the battery life and check the batteries are inserted
properly.
The receiver display shows no
information (no time, no channel
number, etc.).
• Switch the receiver on by pressing the On/Off button.
• Check all the connections (see section Connecting your
devices, page 13).
The receiver displays - -: - - in
standby mode.
• Take the receiver out of standby mode by pressing the key.
• Check that the antenna signal is correctly detected (see
section Antenna Signal Information, page 51).
The receiver displays a black
screen or an error message.
• Check that the antenna signal is correctly detected (see
section Antenna Signal Information, page 51).
• Search for programmes (see section Searching for channels,
page 48).
The picture is frozen ./ unclear.
• Check all the connections, check the antenna and search for
programmes again (see section Searching for channels,
page 48).
The receiver cannot find any
channels.
• Check the antenna reception (see section Antenna Signal
Information, page 51).
• Search for programmes (see section Searching for channels,
page 48).
• Contact your antenna installer/dealer for more information on
your antenna installation.
The TV set does not switch to the
receiver when it leaves standby
mode.
• Check that your TV set is correctly connected to your receiver
(see section Connection to the TV set, page 15).
• Select the appropriate input on your TV set.
There is no sound in HOME
CINEMA mode on some
channels.
• Check that the receiver is connected to a Home Theatre
amplifier with a digital link (see section Connection to a home
theatre system, page 18).
Black and white video on
TV/AUX output (during VCR/DVD
recording).
• Check that the signal type chosen for TV/AUX SCART output
is compatible with your VCR (select PAL on VCR, see section
Picture settings, page 49).
I cannot channel-surf between all
my channels during a double
recording.
• In the case of a double simultaneous recording, you can only
channel-surf between a restricted number of channels. You will
be able to channel-surf between all your channels again when
at least one of the recordings ends.
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