User Manual

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you must include your original sales receipt verifying
the proof-of-purchase date. Provided warranty conditions
have been met, your Product will be serviced or replaced free
of charge. Service or replacement decisions are at the sole
discretion of Horizon.
Non-Warranty Service - Should your service not
be covered by warranty, service will be completed
and payment will be required without notification or
estimate of the expense unless the expense exceeds
50% of the retail purchase cost. By submitting the item
for service you are agreeing to payment of the service without
notification. Service estimates are available upon request. You
must include this request with your item submitted for service.
Non-warranty service estimates will be billed a minimum of
½ hour of labor. In addition you will be billed for return freight.
Horizon accepts money orders and cashiers checks, as well
as Visa, MasterCard, American Express, and Discover cards.
By submitting any item to Horizon for service, you are agreeing
to Horizons Terms and Conditions found on our website http://
www.horizonhobby.com/content/_service-center_render-
service-center.
NOTICE: The sale, warranty and service of Saito
products distributed by Horizon is limited to the
geographic regions of North America, Central America
and South America. Saito products distributed by
Horizon cannot be purchased in other regions and may
not be compliant with applicable regulations. If non-
compliant product is received by Horizon for service,
it will be returned unserviced at the sole expense of
the purchaser.
WARRANTY AND SERVICE CONTACT INFORMATION
Country of Purchase Horizon Hobby Address Phone Number/Email Address
United States of
America
Horizon Service Center
(Electronics and engines)
4105 Fieldstone Rd
Champaign, Illinois, 61822 USA
877-504-0233
Online Repair Request:
www.horizonhobby.com/service
Horizon Product Support
(All other products)
4105 Fieldstone Rd
Champaign, Illinois, 61822 USA
877-504-0233
[e-mail]
PARTS CONTACT INFORMATION
Country of Purchase Horizon Hobby Address Phone Number/Email Address
United States Sales
4105 Fieldstone Rd
Champaign, Illinois, 61822 USA
800-338-4639
[e-mail]
Consumer Warranty and Repair Policy
Saito engines are guaranteed against workmanship and manufacturing defects for a period of 3 years from the
original date of purchase. This warranty is limited to the original purchaser of the engine and is not transferable.
Warranty repairs will not cover:
• Normal engine wear
• Damage due to insufficient maintenance
• Damage related to over-revving of engine due to
small prop size or unreasonable use
• Rusted bearings
• Crash damage
• Damage due to use of improper fuel and/or glow plug
• Damage due to lean runs, such as rusted bearings,
seized connecting rod or piston, etc.
• Damage caused by foreign objects (dirt or broken
glow plug filaments)
• Damage caused by unreasonable mountings or
running conditions (dust, insufficient cooling,
improper mounting, improper propeller size, or lack
of balancing, etc.)
• Damage due to improper disassembly
Modifications of any kind
• Repair or replacement and any warranty coverage is
Horizon’s sole decision