User's Manual

26 | P a g e

 Unable to Login after signing up to FOBO App

o Make sure your e-mail address is typed correctly

o A verification mail will be sent to your e-mail address

o Follow the instruction in the mail to activate your account before

you can Login

o Check if internet connection is available on your smartphone

 Unable to pair FOBO Ultra In-Car unit/Repeater

o Make sure the battery is installed correctly and battery tab is

removed.

o Make sure your smartphone has Bluetooth 4.0 or later (Smart

Ready) capability. NOTE: BLUETOOTH 2.0 OR 3.0 WILL

NOT WORK WITH THIS DEVICE.

o Please check if the FOBO Ultra has been paired before to another

FOBO account. You‟ll need to “Release” the FOBO Ultra set from

the FOBO account that it is paired to, before using on your account.

The FOBO Ultra is designed to pair with one FOBO account only

for theft deterrent feature.

o Try to reset the Bluetooth manager of your smartphone (for iOS:

Settings-> Bluetooth-> OFF->ON). At times the Bluetooth manager

may be disrupted which may require manual reset.

o Try to do a hard reset on the phone.

 Unable to pair FOBO Ultra sensors

o Make sure the sensor is screwed onto a tire valve with pressure

above 100kPa

o Try unscrew the sensor from tire valve, screw it back and try again