SAM4s SPS-500 Operator Manual All specifications are subject to change without notice. 2009 CRS, Inc. OM-SPS-500 manual version 1.
CRS, Inc. Limited Warranty and Disclaimers of Warranty This manual has been developed by CRS, Inc. It is intended for the use of its customers and service personnel and should be read in its entirety before attempting to install, use or program the product(s). Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect to, the product or any of the products to which this manual applies.
Precaution Statements Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock. 1-1 Safety Precautions 1. Be sure that all built-in protective devices are replaced. Restore any missing protective shields. 2. When reinstalling the chassis and its assemblies, be sure to restore all protective devices, including nonmetallic control knobs and compartment covers. 3.
1-2 Servicing Precautions WARNING: First read the-Safety Precautions-section of this manual. If some unforeseen circumstance creates a conflict between the servicing and safety precautions, always follow the safety precautions. WARNING: An electrolytic capacitor installed with the wrong polarity might explode. 1. Servicing precautions are printed on the cabinet. Follow them. 2.
Contents Introduction 9 SAM4s SPS-500 Overview ....................................................................................................... 9 Power Requirements.................................................................................................... 9 Safe Operation........................................................................................................... 10 Important Battery Backup Note.................................................................................
Clock Out for Break ..................................................................................................37 Clock In from Break..................................................................................................38 Clock Out for Day .....................................................................................................38 Time Clock Edit ........................................................................................................
Notes.......................................................................................................................... 55 Quick Service Operations ........................................................................................................ 56 Modifiers ................................................................................................................... 56 Selecting Options from Keylinks ..............................................................................
PLU Reports ............................................................................................................109 Employee Reports ...................................................................................................110 Group.......................................................................................................................112 Drawer Totals ..........................................................................................................112 Labor Groups....
Introduction SAM4s SPS-500 Overview Power Requirements Plug the SPS-500 into a grounded 3-prong outlet. Be aware that other electrical devices on the same circuit can cause your ECR to malfunction. Avoid plugging your ECR into outlets where other high-current devices are connected. Be aware that power quality issues, including voltage fluctuations, electrical noise, spikes, outages, interruptions, and other power viruses can disrupt or damage modern electronic equipment, including ECRs and PCs.
Safe Operation Do not locate your SAM4s SPS-500 in a damp or wet environment. Avoid high humidity, direct sunlight and temperature extremes. Always plug your SPS-500 into a grounded three-prong outlet. Never use two-prong adaptors or ungrounded outlets. Check to make sure the power outlet provides the correct voltage: (120V +/- 10%). Immediately disconnect the ECR from the power source in case of spilled liquid in the ECR, smoke, or strange smells. Call your authorized dealer for assistance.
Standard Connectivity Each SPS-500 ECR is configured with: Four powered (5v out) serial ports: COM#1/2 (DSUB); COM#3/4 (RJ45) LAN: 10/100 Base-T Ethernet (TCP/IP, 32 ECR) SD Card Port: Supports Program Save/Load; Screen Capture; Firmware Updates; Upload Graphics Two USB Ports: 1-front/1-back panel Three Cash Drawer ports: Default #1/RJ-45 #2 & #3 Optional Connectivity MSR (Magnetic Stripe Reader): Track 1&2 / 2&3 6MB Compact Flash Memory Expansion Software The built-in SPS-500 PO
Controls & Connections The Power LED will illuminate when the ECR is powered on. The IRC LED will flash during IRC operations Power Switch Optional Magnetic Card Reader (MCR) Front Panel Angle Adjustment Set the LCD panel to the optimum viewing angle Access panel allows installation of optional 6MB Compact Flash Memory card. 12 Introduction SAM4s SPS-500 Operator Manual v1.
Rear Customer Display Standard Rear Display— Turn and/or lift for optimum viewing SD Memory Card Slot The Standard SPS-500 SD Memory Card slot is located inside the printer compartment. It can be used to: Load Application Program Updates Save/Load End User Program Settings Load Graphic Key Images Save Screen Captures SAM4s SPS-500 Operator Manual v1.
Connection Panel Standard ports include: 2 Additional 24v Cash Drawer Ports LAN port 2-USB Ports (1 back panel/1 front) 4-RS-232C Comm. Ports (2-DB9 Male/2-RJ45) Serial Number/ Identification Label Front USB port located behind access door (for keyboard, USB memory stick or scanner) 14 Introduction SAM4s SPS-500 Operator Manual v1.
Control Lock VOID OFF REG X VOID Use to void (correct) items outside of a sale. OFF The register is inoperable. REG (Register) use for normal registrations. X Use to read register reports and perform other manager functions. Z Use to read register reports and reset totals to zero. P (Program) Use to program the register. S MODE Use for tests and special settings. This position is not marked on the control lock.
Default Screen Layout Message Line: Displays Error Messages, Clerk Identification & Transaction totals. Main Screen Up to Twenty four keys display on the main screen.* Keys can be items/categories (PLUs) or functions. A total of 200 different screens (Keylinks) can be defined to organize Numeric Keys The 10-key pad keys appear on the default keylink. They can be removed or the locations can be give other functions. Transaction Detail is displayed here.
X Mode Main Menu Note: X Mode Menu buttons are not active until a clerk is signed on in REG position. Z Mode Main Menu Note: Z Mode Menu buttons are not active until a clerk is signed on in REG position. SAM4s SPS-500 Operator Manual v1.
P Mode Main Menu Note: P Mode Menu buttons are not active until a clerk is signed on in REG position. S Mode Main Menu 18 Introduction SAM4s SPS-500 Operator Manual v1.
Getting Started Default Screen Layout The main screen provides 24 programmable locations. In addition to the main screen you can define and display 199 additional 24-location screens referred to as “Keylinks”. (Note that the default program predefines the first 10 keylinks for PLU lists and various function lists.) In the example depicted below, the PLU List keys and the Payment key open new Keylink Screens. SAM4s SPS-500 Operator Manual v1.
More about Keylinks Keylinks have multiple uses. Typically they will be used to display condiments, instructions or options for an item registered from the main keyboard. They may also be used to organize function keys such as discounts or type of payment keys. Keylinks can display any combination of PLU keys (menu items or condiments) or function keys such as % keys, media keys, etc.
Custom Screen Layouts After your authorized dealer prepares your SPS-500 for installation, your main screen and keylink screens will look different. Each screen will contain the variety of item and function keys that you require. Your screens will be designed using the following capabilities: The default Main Screen and each Keylink screen provide 24 single size key locations in a 4 x 6 matrix. Note: Four screen configuration options are available: providing 24, 12, 6 or 0 key locations on the display.
Screen Saver A screen saver can be implemented; your authorized dealer can install a custom graphic image to display. Depending upon the setting, the screen saver will display after 1 to 99 minutes of inactivity. When the screen saver is activated, simply touch the screen to restore the normal display. Initialize/Re-boot The initialize function allows you to exit any register activity and return to a beginning or cleared state.
Function Key Definitions Note that key descriptions are programmable. Key descriptions on your screen may be different than the function key name. For example, the “%1” function key may be programmed and labeled to operate as a store coupon key. Key Key # Description Numeric Keys 1-9, 0, 00, 000 1-12 Use for numeric entries, can be removed or relocated on the keyboard or touch screen. ADD CHECK 013 Use to add multiple guest checks (tracking balances or soft checks) for payment together.
DONE 037 Touch the DONE key to exit a keylink screen and return to the main screen. EMPLOYEE 040 The EMPLOYEE # key is used to sign on a cashier, clerk, server or employee. EMPLOYEE (1-10) 041050 The EMPLOYEE (1-10) keys can be programmed to sign on a specific employee when touched directly, without entering a code. ERR.CORR 052 Touch ERR CORR immediately after an item to void that item.
NEXT DOLLAR 079 Touch the NEXT DOLLAR key to tender an amount the next whole dollar above the sale total. For example, if the sale total were $2.52, then the NEXT DOLLAR key would automatically tender $3.00. SHIFT CHANGE 080 Use to manually change the shift. Enter the shift number and touch SHIFT CHANGE. 080089 Reserved CURSOR DOWN 091 Use in REG Mode to cursor up to an item displayed in the transaction area of the screen.
P/BAL 148 Enter an amount, and then touch the Manual Previous Balance (P/BAL) key to use the simplest form of Charge Posting/Table Service. The P/BAL key may be used any time within a transaction. Transactions where the P/BAL key is used must be finalized with one of the STORE CHECK keys. PAID OUT 1-5 151155 Touch a PAID OUT key to remove cash, check or miscellaneous media from the drawer.
RECALL CHECK # 1-4 197200 The check tracking system can maintain only balances (hard check) or entire transactions (soft check) in the register memory. Four different tracking files can be separated to maintain, for example: restaurant checks, call-in orders, delivery orders, and/or table balances. Touch one of the four RECALL CHECK # keys directly to begin a tracking transaction, or enter the tracking number and touch the RECALL CHECK # key to access the existing tracking balance.
TAX SHIFT 1-6 225230 Use to shift the preprogrammed tax status of an item. Touch before an item entry to make taxable. CLK IN/OUT 231 Touch the CLK IN/OUT key to record start and stop work times for the registered employee. Hours worked are maintained by the time clock system. TIP (1-3) 232234 Use to enter a tip amount on a check. TRANSFER CHECK (1-4) 235238 Use to transfer one or all open soft checks form one server to another server. A transfer check receipt will print.
SPLIT CHECK 249 The Split Check function provides another method of breaking down checks for payment. Note that this method works best when check numbers are not automatically assigned. Many programmers/installers will use the table number as the check number, and in this situation the feature works quite well. Place a “Split Check” key on the screen. Recall a check (table). Select the item you wish to place on a new check by touching the item on the display, then touching [Split Check].
Password Notes The default manager password is: 9999. You can set your own 4-digit passwords by selecting Passwords in S mode. Separate passwords for report levels (X and Z1-Z5) can be set in S-Mode System Option #7. Here the default password is also 0000, meaning all report levels can be accessed without password entry. If an employee card system is used, and the MANAGER REQUIRED message displays, employees with manager status can swipe their card to complete the transaction.
CONDIMENT REQUIRED! This PLU has been programmed to require a condiment entry. CRC ERROR An error has occurred in the block check sum while transferring data in IRC mode. DUPLICATE! This check already exists. May also apply to secret code programming. ANALYSIS 1?/ANALYSIS 2?/ANALYSIS 3? This operation is set for compulsory entry of one of the three analysis keys. ENTER EMPLOYEE CODE The employee is required to sign on before performing a task.
INPUT QTY Quantity input is required for a condiment WLU KITCHEN PRINTER FAILURE The kitchen printer has failed to respond. Printing has been re-routed to the designated back-up printer is programmed. MANAGER OVERRIDE REQUIRED The manager password must be input in order to override a HALO amount, or other restriction. MANAGER REQUIRED The manager password must be input to complete this operation. MEMORY FULL Memory is full. NEGATIVE This sale has gone negative. Negative sales are programmed as not allowed.
NOT READY! Remote printer is not ready for printing tasks. NOT ZERO Displayed when trying to delete a PLU that still has sales counts and stock amounts. The PLU must first be reset and cleared from all Z Mode reports. OFF LINE! IRC communications have gone off line. OPEN DRAWER The register has been programmed not to operate with the cash drawer open. OVERRIDE NOT ALLOWED X-Mode override is not allowed for this operation. P/BAL REQUIRED! This register has been programmed to require a previous balance entry.
TRAY SUBTOTAL REQUIRED! This prompt appears while in a TRAY SUBTOTAL transaction. The operator must first touch the TRAY SUBTOTAL key before touching any tender keys. VALIDATION REQUIRED! This operation requires validation to complete the compulsory settings. WASTE REQUIRED! The operator is in the middle of a waste operation, and must touch the WASTE key in order to complete the operation. WRONG EMPLOYEE The employee attempting to open this guest check is not the original person who started the guest check.
Basic Operations Operation Notes Functions may be located on the ECR keyboard or may display on the ECR touch screen. Press or touch the function as appropriate. Key labels may differ due to custom programming. Default key descriptions are used throughout the operation manual. Signing On/Off Notes for Clerk Operation Choose between "Push Button", "Operating Code", or "Employee Number” for the employee sign on method. Clerks may also be signed on by MCR.
Sign On by the Employee Key When the register is signed off, the message line displays: SIGN ON REQUIRED. 1. Enter the employee number (use the operating code number of the sequential employee number, depending upon the program). 2. Press or touch EMPLOYEE. The employee name displays in the message line. Sign On by Push Button Key If your system is using individual push button employee keys: Press or touch the appropriate EMPLOYEE key. The employee name displays in the message line.
Clocking In/Out Clock In 1. Enter the employee clock in code and press or touch the CLK IN/OUT function key to display the clock in/out window: Job codes that are available for the employee are displayed. 2. Press or touch the job code button for the job you are performing to clock in. 3. Press or touch OK to complete the clock in. Note: Depending upon system programming, the employee may sign on with their employee number, or their employee clock in code.
3. Press or touch OK to complete the clock in. Clock In from Break 1. Enter the employee clock in code and press or touch the CLK IN/OUT function key to display the clock in/out window: 2. Press or touch the job code button for the job you are performing to clock in. 3. Press or touch OK to complete the clock in. Clock Out for Day 1. Enter the employee clock in code and press or touch the CLK IN/OUT function key to display the clock in/out window: 2. Press or touch the OUT key. 3.
Outside of Sale Functions Time Display Press or touch the X/TIME key. The date, time, current operator, software version and PLU capacity display. Press or touch Close to exit. Received on Account 1. Press or touch the RECD ACCT key. Note: After pressing or touching RECD ACCT, you must go directly to media functions, any other key will cause and error. 2.
Registering PLUs/Items Preset PLUs Press or touch a preset PLU to register an item. Open PLUs Enter the price and press or touch an open PLU to register an open-priced PLU. Code Entry Preset PLUs Enter the PLU code number and press or touch the PLU key to register then item. Code Entry Open PLUs 1. Enter the PLU code number and press or touch the PLU key. The Amount Required window displays. 2. Enter the price and press or touch OK. PLU Price/HALO Override PLU override must be allowed.
Registering a Not Found PLU Designed to be used in a scanning system, the NOT FOUND PLU key allows the operator to immediately enter basic PLU information for an item that is not in the PLU file. If the "Not Found PLU" message displays when a PLU is entered (or when an item is scanned) the operator can press or touch the NOT FOUND PLU key and will be prompted to enter PLU price, and if programmed, the descriptor and linking information. The item is registered immediately. 1.
Price Level Shift The current price level can be set by price level key, or automatically by the time of day or day of week. Price levels can be locked into a specific level (stay down) or they can return to a default level after being shifted to another level for a single registration (pop up). When price level keys are used, press or touch the appropriate price shift key prior to entering the PLU.
Auto Tare Weight 1. Place the item on the scale. 2. Press or touch the SCALE key to display the weight. 3. Register the open or preset PLU. Manual Tare Weight Entry 1. Place the item on the scale. 2. Enter the tare # and press or touch the SCALE key to display the weight less the tare. 3. Register the open or preset PLU. Open Tare Weight Entry 1. Place the item on the scale. 2. Press or touch 20. This will call for tare 20, which is an open tare. 3. Press or touch the SCALE 4.
Auto Grill Item Some items may be programmed as "AUTO GRILL" so they will always be sent to the designated grill printer. The advantage of using auto grill is the item is sent to the printer immediately when the next item is registered, or when the PRINT key is pressed/touched. This allows for speedy service in quick service environments. 1. Enter the auto grill item and condiments or instructions. 2.
Food Stamp Shift Note: Display (Yes or No) of food stamp eligible indicators is controlled by option #11 of System Option Programming – Tax Options. To sell a non-food stamp eligible item with food stamp eligibility, press or touch the FD/S SHIFT key before the item entry. To sell a food stamp eligible item as non-food stamp eligible, press or touch the FD/S SHIFT key before the item entry.
Corrections & Voids Clear Press or touch the CLEAR key to erase numeric entries or clear an error condition. Error Correct Press or touch the ERR. CORR. key to void the last item entered. Note that the VOID ITEM key may also be used to correct the last item entered. Void Item Use the VOID ITEM key to void an item previously entered in a transaction. To void a previous item: Press or touch CLEAR, then VOID ITEM, and then the item to be voided.
Merchandise Return Use this function to return (credit) merchandise inside or outside of a sale. Press or touch MDSE RETURN, and then enter the item to be returned. Discounts/Coupons/Surcharges The % (percentage) key is programmable and may be set up to handle a variety of discounts, surcharges or coupons.
To deduct a coupon against a sale: 1. Register items. 2. Press or touch SUBTOTAL. 3. Enter the amount of the coupon. 4. Press or touch the % key. 5. Finalize the transaction. To apply a “Do It” discount: Note: This function allows the operator to accept a short tender as full payment for the sale. The amount short is automatically tracked in the discount key total. 1. Register items. 2. Press or touch SUBTOTAL. 3. Enter the amount of the tender, press or touch the % key. 4. Press or touch CASH.
Surcharges To add an open percentage surcharge to a sale: 1. Register items. 2. Press or touch SUBTOTAL. 3. Enter surcharge percentage. If the surcharge is fractional, use the decimal key. For example, enter 1 5 . 5 for a 15.5% surcharge. 4. Press or touch the % key. 5. Finalize the transaction. To add a preset percentage surcharge to a sale: 1. Register items. 2. Press or touch SUBTOTAL. 3. Press or touch the % key. 4. Finalize the transaction. To add an open percentage surcharge to an item: 1.
Check Cashing A separate function key is available for check cashing. Check cashing limits may apply and a manager code may be needed to complete the transaction. Enter the amount of the check to be cashed, press or touch the CHECK CASH key. The cash and check-in-drawer totals will be adjusted appropriately. Miscellaneous (Charge) Tender Up to sixteen miscellaneous tender keys are available for accepting various types of charges.
Debit Transaction 1. Enter items. 2. Press/touch or tender into the appropriate MISC TEND key (with debit function). The message “SLIDE CARD” displays. 3. Swipe card. The message “GETTING PIN.” displays. (At the PIN pad, the ENTER PIN message displays.) 4. At the PIN pad, enter the PIN and press the OK key. The terminal now displays “WAITING RESP.” until the card verification is complete. 5. When verification is complete, the draft is printed. Gift Card – Sale of Gift Card 1.
Electronic Payment – Merchandise Return 1. Complete the merchandise return transaction as you would a normal transaction. Press or touch MDSE RTRN prior to entering each returned item. 2. Press or touch the appropriate MISC TEND key. The message “SLIDE CARD” displays. 3. Swipe card. The message “WAITING RESP.” displays until the card verification is complete. 4. When verification is complete, the draft is printed.
4. Pay remainder due (if any) with CASH, CHECK or by one of the miscellaneous tender functions (charge). Post-Finalization Procedures Paid Order Recall Press or touch the PAID RECALL key to view the previous transaction. Press or touch the PAID RECALL key again to view the next previous transaction. Up to 10 preceding transactions (depending upon memory allocation) may be viewed by repeatedly pressing the PAID RECALL key. Use the scroll bar, if necessary, to view the entire transaction.
SAM4s SPS-500 Operator Manual v1.
Advanced Application Operations Overview A large array of functions can be deployed to power the SAM4s SPS-500 in many common food service and retail environments. The application design for the SPS-500 is provided as a value-added service by your SAM4s dealer. Names of functions and operations for your specific application may differ slightly. Consult with your dealer for detailed operation information.
Quick Service Operations Modifiers Typically, keys labeled as sizes, such as SM, MED, LG and X-LG are modifier keys. When items are sold in different sizes, press or touch a modifier before the desired item. Selecting Options from Keylinks When items are sold in different flavors, or with different options, registration of the item may trigger a new (keylink) screen. In this example, many options and condiments are available for each sandwich. Touch the desired condiment(s) for the sandwich.
Sample Transaction Receipt A SAM4s SPS-530 provides a 3” receipt (actual size). Customer logo Programmable preamble message (up to 6 lines) Date, time, day of week Programmable preamble message (up to 6 lines) SAM4s SPS-500 Operator Manual v1.
Drive Thru Operations When drive thru operations are implemented,: Drive Thru Store, Drive Thru Recall keys, will appear on the screen. (The Drive Thru Store key is one of the Store Check function keys with the “auto check management” feature enabled. The Drive Thru Recall key is one of the Recall Check function keys with the “Drive Thru” feature enabled.) Park Order and Serve Order keys may also be used in conjunction with a kitchen video system option. Drive Thru Store 1. Enter items. 2.
Training Mode An employee file can be created and designated for training purposed. Sign on the designated training employee. The message “*****TRAINING*****” display on the screen and print on the receipt (if a receipt printer is attached and programmed). Note that if you are performing training in tracking file operations, training activity will be added to tracking files. Be sure to designated specific files for training purposes, and/or clear tracking files after training activity.
SPS-500 Delivery System Delivery System Features Customer records (called “Delivery Tables”) are stored in the SPS-500 memory. The number of Deliver Tables is defined in memory allocation (each requiring 664 bytes), with a maximum of 9999 records. Eleven customer information fields are stored for each delivery table. Orders are tracked by assigning one of the four available tracking files to hold delivery orders The Delivery function key is used to initiate a delivery transaction.
Delivery Operations Entering a Delivery Transaction 1. Touch the Delivery key to initiate a delivery order. A blank customer record screen displays: 2. Touch the Open New/Existing key. 3. Enter the customer account number (up to 10 digits – in most cases the customer telephone number with area code will be used) and then touch OK. SAM4s SPS-500 Operator Manual v1.
4. If the number entered is a new account, a blank record screen will display with fields open for entry. Each field will store information as shown below: Field Account No Title First Name Last Name Address Address 2 City Telephone E-mail Zip Code Price Level Last Visit 62 Advanced Application Operations # Characters 9 12 12 20 40 30 30 15 30 12 (0-20) Displays last date of activity for this account SAM4s SPS-500 Operator Manual v1.
Touch the field you wish to update. Enter alphanumeric field data (see field size information) and touch OK. Information entered for the new customer will be stored under the account number. 5. If the customer account number is an existing account number, information for the customer will display, if the customer is new, touch SAVE to save the account information: 6. After customer information is recalled or entered, touch OK to begin an order.
Parking an Order for Delivery at a Later Time 1. Enter a delivery transaction as described in 1-7 of “Entering a Delivery Transaction” on page 61. Do not touch the Store Check 1 key at this time, instead touch Park Delivery. You will be prompted to enter the order park time. 2. Enter the time preparation for the order should begin in 24-hour (HHMM) format and then touch OK. 3. Touch the Store Check function key. Items will automatically be held (S) and not routed to kitchen printers.
4. When the time set for the parked order is reached, the message: “Order in Park, Press List Check” message will display. The error tone will sound every 15 seconds, providing a prompt for the operator to release the order for preparation. Press the List Check key to display a list of open checks (there may be more than one) with the check status indicated: 5. Touch he “parked” order you wish to release for preparation, touch OPEN. 6.
Viewing/Re-Ordering from the Last Purchase Screen 1. Begin or recall a customer account (see “Entering a Delivery Transaction” on page 61 and follow steps 1-5). 2. Touch the Last Purchase key. 3. The last 48 items ordered by this customer will display. If more than 16 items are in the record, items can be viewed by pressing the Last Purchase 2 or Last Purchase 3 tabs.
Running Tabs or Guest Checks Overview The SPS-500 can employ a manual previous balance, hard check, or soft check system. If manual previous balance is selected, the check balance is not saved in memory and is input manually by the operator (use the manual previous balance key). If a hard check system is selected, only the previous balance is maintained in memory. If a soft check system is selected, the check detail is kept in memory until the check is paid.
Alpha Check Number Traditionally, check numbers are numeric, either manually entered or assigned by the register. However, the SPS-500 has the capability of using an alphanumeric name for a check. (Alpha check numbers are set with P Mode System Option/Tracking File Option #17.) Alpha check numbers are especially useful for ordering systems where the customer is called by name when the order is ready. When alpha check numbers are used, the alpha name is limited to nine characters.
Procedures and options relating to beginning, adding to and paying a check are the same on "hard" and "soft" check posting, except it is necessary to print an update to the check at each posting. Note that when a hard check is recalled, the previous balance is displayed. (In soft check posting the previously registered items are recalled.) Opening a Hard Check Depending on the method used: Enter check number, touch CHECK #, or Enter table number, touch TABLE #. Note that the previous balance is displayed.
Option to print Barcodes on checks Option to use Alpha Check Numbers Beginning a Check 1. Depending on how your system is programming, you can begin a check with either a check or table: Enter check number: depending upon programming you may enter the check number and touch one of the Recall Check functions, i.e. RECALL #1, or touch the RECALL key to automatically assign a check number.
Adding to a Check 1. If a table and check are both assigned you may either: Enter the check number, touch the appropriate recall check function, i.e. RECALL #1 Enter the table number, touch the appropriate Table # function, i.e. TABLE 1. 2. If you open a table where more than one check is open, the screen will list the open checks for the table: 3. Touch a check to select it and then touch OPEN. A dotted line displays to separate items posted previously from items posted at this time.
4. Enter the new items ordered. 5. Touch the appropriate Store Check function, i.e. STORE #1. The message “SERVED” displays momentarily. Paying a Check 1. If a table and check are both assigned you may either: Enter the check number, touch the appropriate recall check function, i.e. RECALL #1 Enter the table number and touch the appropriate Table # function, i.e. TABLE 1. 2. If you open a table where more than one check is open, the screen will list the open checks for the table.
3. If necessary, additional items can be registered at the time of payment. 4. If necessary, enter a tip amount and touch one of the TIP function keys, i.e. TIP1. 5. Touch CASH, or enter the amount tendered and touch CASH, or Touch CHECK, or enter the amount tendered and touch CHECK, or Touch one of the miscellaneous tender keys, or enter the amount tendered and touch of the miscellaneous tender keys. Note: If tender is less than balance, touch STORE #1 to finalize.
Seat # Assignment The seat # system may be employed in a soft check system. Its' purposes are: To separate orders by individuals so that orders are identified by individual on kitchen requisitions. To facilitate separate payments. Seat # entry can be enforced, or if optional, seat #'s can be applied to items previously entered. Enforced Seat # Entry Notes: When seat # is enforced, it is enforced for each main item. Seat # is not required for condiments.
Changing the Seat # on a Previously Entered Item 1. Touch the item you wish to change. 2. Touch SEAT #. 3. Enter a new number and touch SEAT #. Optional Seat # Entry When seat # is not compulsory, touch the item to which you wish to assign a seat number. Touch SEAT # and then enter a seat number and touch SEAT #. SAM4s SPS-500 Operator Manual v1.
Splitting Consolidated Items When like items are consolidated, touch the SPLIT ITEM key to separate items for separate seat assignment or split checks. 1. Touch the consolidated item you wish to split. 2. Touch SPLIT ITEM to split the items. 76 Advanced Application Operations SAM4s SPS-500 Operator Manual v1.
Payment by Seat Number 1. Open a check. Identify items by seat number. 2. Touch Subtotal and then touch Seat #. Each seat is displayed with the seat total and tax. If there are items without seat assignments, they will be displayed with the identification: “NO SEAT”. 3. Touch the seat you wish to pay and enter the appropriate payment, CASH, CHECK or MISC TENDER. 4. Continue to settle each seat until the check is completely paid, or touch STORE CHECK to store the unpaid seats.
Split Check This feature is available for systems using check tracking (Not table tracking—if table tracking is required use check number representing the table number) and manually input check numbers (see “Checks Assigned by Register Notes” on page 81.) Use the Split Check function key (Key #249) to select item or items on a soft check for assignment to another check. To split items from one check to another: 1. Open a new check and add items, or open an existing guest check. 2. Touch Split Check.
3. To create a new check, touch Add. 4. Enter a check number and touch OK. The new check displays on the Split Check Edit screen. Add additional check(s) as needed. The original check and two additional checks can be viewed simultaneously. If more than two checks are added, use the arrow left () and arrow right () keys to select the check you wish to view. SAM4s SPS-500 Operator Manual v1.
5. Touch an item that you wish to transfer to a new check. Note the item is highlighted. 6. Touch the check you wish where you wish the item to be added. Note that the item is moved. Continue to move items as necessary by touching to select the item you wish to move and then touching the check where you wish the item to be assigned. You can move items back-and-forth to correct mistakes. 7.
Checks Assigned by Register Notes When the Split Check function is used and the Recall Check key is set with the “ASSIGNED BY REGISTER” option set to YES, simply touch the ADD key from the Split Check Edit screen and the next available check will be assigned. If you touch the number of new checks you wish to split, and then touch the SPLIT CHECK function key, the Split Check Edit screen will open with the next checks available to move items.
Hold/Print Hold This feature is used in a table service restaurant. It prevents kitchen printer /KVS instructions from being sent immediately after items are registered and stored. For example, an employee registers a customer order consisting of appetizers and main course entrees. Without this feature, both the appetizer and main course items are sent to the kitchen at the same time.
4. If the system is programmed to warn the operator if items are held when the check is stored, (See P mode System Options/Tracking File Options #5) the held item message displays. The message will list all checks with held items, so that the server is reminded of other checks/tables where held items may need to be released. 5. Touch CLOSE to store the check. Print All Held Items 1. Recall an order with held items. Items previously held will be marked with an “S”. 2. Touch PRINT HOLD.
List Check 1. Sign on an employee. 2. Touch LIST CHECK to display the employee’s open checks. If more than eight checks are open, use the PREV and/or NEXT keys to scroll through the list. 3. Touch a check to select it. Touch OPEN to open the selected check, or touch CLOSE to close the list check window. 84 Advanced Application Operations SAM4s SPS-500 Operator Manual v1.
Repeat You can repeat the last items posted by using the REPEAT key. This simplifies registration of another round of drinks. 1. Open a check. Enter Items. 2. Touch the appropriate store check key, i.e. STORE CHECK 1. 3. Recall the Check. 4. Touch REPEAT. Note that the items posted previously are repeated. SAM4s SPS-500 Operator Manual v1.
Transfer Table If permitted by authority level programming, an employee is allowed to move a check to a different table by re-entering a different table number. This can be done multiple times, if necessary. 1. Recall a check by entering a table or check number. 2. Enter a new table number by entering the number and touching the TABLE # key. 3. Continue with the transaction by adding items, accepting payment or servicing Current Table number is displayed.
Combine Checks for Payment 1. Sign on an employee. 2. Touch the ADD CHECK key. 3. Enter the table # or check # of the first check to be paid. Touch the appropriate Recall Check or Table # key. 4. Enter the table # or check # of the next check to be paid. Touch the appropriate Recall Check or Table # key. 5. Pay the checks together using CASH, CHECK, and/or MISC TEND. Checks listed for payment together Alpha Guest Check Notes When using alpha check numbers, the procedure is slightly different: 1.
Transfer Check Checks can be transferred in two ways: Individually, by signing on a new employee and opening the check. The "Automatic transfer check" system flag must be set to “Yes” to allow this option and Authority level programming must be set to allow the employee to access checks that were not opened by them. Individually or in groups, using one of the transfer check function keys (TRANS CHECK 1-4).
5. Select “All Checks” or “One Check”. 6. If “One Check” is selected, a list will display from which you can select the check to transfer. Touch the check you wish to transfer and touch OPEN. If “All Checks” is selected, the “Check Transferred” message will display. 7. The “Check Transferred” message displays. Printed Chit for Transferred Check SAM4s SPS-500 Operator Manual v1.
Tip Declare If the employee time keeping feature is used, the operator may be prompted to enter cash tips when clocking out. (Set the employee authority level option #33, “Compulsory Tip Entry” to Yes.) Sign on the employee. 1. Clock out the employee, the Declare Cash Tips window displays. 2. Enter the declared amount and touch OK The TIP DECLARE key can be used to enter cash tips when the time keeping feature is not used. 1. Touch the TIP DECLARE key. Enter the Employee number 2.
Printed Chit for Tip Declaration SAM4s SPS-500 Operator Manual v1.
Advanced Application Operations SAM4s SPS-500 Operator Manual v1.
Reports Report Menu Turn the key lock to X position to view the report menu. (Note: An employee must be signed on to view the menu.) SAM4s SPS-500 Operator Manual v1.
Report Table The following table summarizes all of the SPS-500 reports, the mode in which they are available and whether the report is available from an individual register or from a group of registers through IRC.
Report Button SAM4s SPS-500 Operator Manual v1.
Report Button Report Name Mode Available Individual/IRC String Report #1 X1/Z1 - X5/Z5 Individual/IRC String Report #2 X1/Z1 - X5/Z5 Individual/IRC String Report #3 X1/Z1 - X5/Z5 Individual/IRC String Report #4 X1/Z1 - X5/Z5 Individual/IRC Labor Groups X1/Z1-X2/Z2 IRC Sales and Labor % X1 - X5 IRC Drawer Totals X1 - X5 Individual/IRC Drawer 1/2/3 X1 - X5 Individual/IRC Daily Sales¹ X2/Z2 Only Individual/IRC Station Totals X/Z IRC Time Keeping (Individual or all employee¹)
Cash Declaration Turn the key lock to the X position and touch CASH DECLARATION to display the Cash Declaration Screen Enter an amount and press the appropriate tender key. Repeat to enter additional amounts. After completing all entries, press OK to accept entries and exit the screen. SAM4s SPS-500 Operator Manual v1.
X Mode Program The following function are found on the X MODE PGM menu: Time Clock Edit If an employee forgets to clock in or out, authorized persons can use the time clock edit function to correct or add time incorrect clock entries. 1. Turn the key lock to the X position. 2. Touch X MODE PGM and then TIME CLOCK EDIT. 3. Select the period to be edited, X/Z (DAILY) EDIT, or periodic edits, if they are used. 4. Enter the Employee #, touch OK. The Time Clock Edit screen displays: 5.
Edit Inventory Item 1. Turn the key lock to the X position. 2. Touch X MODE PGM and then EDIT INVENTORY ITEM. Date Time Setting 1. Turn the key lock to the X position. 2. Touch X MODE PGM and then touch DATE TIME SETTING. The RTC SETTING (real time clock) screen displays. 3. Input the Date/Time in MMDDYYYYHHMMSS format. Touch OK. SAM4s SPS-500 Operator Manual v1.
Drawer Assignment With enhanced drawer assignment, cashiers can now be assigned to specific drawers at specific registers. If REG#0 is selected the drawer assignment will be valid at all terminals. 1. Turn the key lock to the X position. 2. Touch X MODE PGM and then touch DRAWER ASSIGNMENT. The RTC SETTING (real time clock) screen displays. 3. Set the drawer assignment for each employee (the number is determined by memory allocation – use the PREV. RECORD/NEXT RECORD key to view additional employees.
DataTran Operation 1. Turn the key lock to the X position. 2. Touch DATATRAN. The DATATRAN OPERATION menu screen displays. 3. Touch the operation you wish to perform. 4. Touch PAGE DOWN to view the complete list. SAM4s SPS-500 Operator Manual v1.
Initialize EFT Select Initialize EFT to verify communications, software versions and installed networks of the DataTran device. List of Installed Networks DATE 6/17/2009 THU TIME 16:15 ** LIST INSTALLED NETWORRKS ** CHK DEN --- --- VER:3.89 OFF ON OFF OFF EMPLOYEE1 NO.000019 REG 01 Software Version Status of Installed Open Batch Manual batch opening and closing may be required by your payment processor.
Issue Local Total This report is added for ease of customer balancing actual totals in the Datatran to the system wide reports. A summary of each kind of credit card and a batch total should match the totals within the SPS-500 system-wide report before the Settle Batch is attempted. DATE 6/17/2009 TUE ****LOCAL TOTAL REPORT **** AMEX .00 0 VISA .00 5 MASTER .00 0 DISCOVER 2.00 1 PRIVATE LABEL .00 0 DINERS .00 0 JCB .00 0 DEBIT 12.00 2 TOTAL 14.00 3 NO.
Issue Local Batch Status Report The Local Batch Status Report also prints when a batch is closed. DATE See Explanations 6/17/2009 **** LOCAL BATCH STATUS **** C 1 2 2 5.00 2 5.00 NO.000011 REG01 EMPLOYEE1 MON TIME 11:07 Local Batch Status Explanations: (From Left to Right) C Batch Status C=Closed/O=Open/X=Incomplete 1 Batch Number 2 Batch Transaction Count 2 Batch Item Count 5.00 Batch Balance 2 Batch Forwarded Transaction Count 5.
Gratuity Entry The Gratuity Entry command allows the operator to add a tip to a pre-authorized credit sale. To add a tip, 1. Select the Gratuity Entry command from the Datatran Operation Menu. The Gratuity Entry window displays 2. Fill the form fields: a. The EMPLOYEE drop-down box allows managers to enter a gratuity for other employees. b. The CARD TYPE drop-down box allows tips to be assigned to multiple MISC TEND keys for reporting purposes. c.
Post Authorization If electronic authorization is not approved and the merchant receives voice authorization, the transaction can be entered into the batch with this function: 1. Select POST AUTHORIZE from the DATATRAN OPERATION menu. The “SLIDE CARD” message displays. 2. If the card is present, slide the card and go to step 6. 3. If the card is not present, press CLEAR. The message “ENTER ACCT NO” displays. 4. Enter the card account number and press ENTER. The message “ENTER EXP DATE” displays. 5.
Report Samples Financial Report FINANCIAL REPORT X1 REPORT 0003 DESCRIPTOR COUNT TOTAL +PLU TTL 00.00 000.00 -PLU TTL 00.00 000.00 ADJUSTED TTL 00.00 000.00 --------------------------------------NON-TAX 00.00 000.00 TAX1 SALES 00.00 000.00 TAX2 SALES 00.00 000.00 TAX3 SALES 00.00 000.00 TAX4 SALES 00.00 000.00 TAX5 SALES 00.00 000.00 TAX6 SALES 00.00 000.00 TAX1 TAX2 TAX3 TAX4 TAX5 TAX6 00.00 00.00 00.00 00.00 00.00 00.00 000.00 000.00 000.00 000.00 000.00 000.00 EXEMPT TAX1 00.00 000.
Note: Audation is the total of all sales ending in a negative balance. FOOD STMP CREDIT 00.00 000.00 MDSE RETURN ERROR CORRECT PREVIOUS VOID TRANS VOID CANCEL 00.00 00.00 00.00 00.00 00.00 000.00 000.00 000.00 000.00 000.00 GROSS SALES 00.00 000.00 --------------------------------------CASH SALES 00.00 000.00 R/A 1 00.00 000.00 R/A 2 00.00 000.00 R/A 3 00.00 000.00 R/A 4 00.00 000.00 R/A 5 00.00 000.00 P/O 1 00.00 000.00 P/O 2 00.00 000.00 P/O 3 00.00 000.00 P/O 4 00.00 000.00 P/O 5 00.00 000.
Sales By Time Period SALES BY TIME PERIOD REPORT X1 REPORT TIME PERIOD 08:00 - 09:00 09:00 - 10:00 11:00 - 12:00 12:00 - 13:00 14:00 - 15:00 TOTAL EMPLOYEE: TIME 09:03 #/CUSTOMERS 3 15 6 1 13 38 KELLY 0003 TOTAL 11.54 186.82 7.99 2.40 146.82 355.07 #01 NO.000000 PLU Reports All Plus From/To PLUs PLUs By Group PLUs By Group For Selected Group Top 20 PLUs PLU Zero Sales PLU Zero Sales By Group PLU Sales By Price Level PLU REPORT Notes: X1 REPORT 1. 2.
Employee Reports Individual Employee Employee Currently Signed On Active Employee EMPLOYEE REPORT X1 REPORT EMPLOYEE #0001 KELLY 0003 DESCRIPTOR COUNT TOTAL NON-TAX TAX1 SALES TAX2 SALES TAX3 SALES TAX4 SALES TAX5 SALES TAX6 SALES 00.00 00.00 00.00 00.00 00.00 00.00 00.00 000.00 000.00 000.00 000.00 000.00 000.00 000.00 TAX1 TAX2 TAX3 TAX4 TAX5 TAX6 00.00 00.00 00.00 00.00 00.00 00.00 000.00 000.00 000.00 000.00 000.00 000.00 EXEMPT TAX1 00.00 000.00 EXEMPT TAX2 00.00 000.00 EXEMPT TAX3 00.
Note: Audation is the total of all sales ending in a negative balance. FOOD STMP CREDIT 00.00 000.00 MDSE RETURN ERROR CORRECT PREVIOUS VOID TRANS VOID CANCEL 00.00 00.00 00.00 00.00 00.00 000.00 000.00 000.00 000.00 000.00 GROSS SALES 00.00 000.00 --------------------------------------CASH SALES 00.00 000.00 R/A 1 00.00 000.00 R/A 2 00.00 000.00 R/A 3 00.00 000.00 R/A 4 00.00 000.00 R/A 5 00.00 000.00 P/O 1 00.00 000.00 P/O 2 00.00 000.00 P/O 3 00.00 000.00 P/O 4 00.00 000.00 P/O 5 00.00 000.
Group GROUP REPORT X1 REPORT X1 0003 X2 0001 # GROUP 01 DESCRIPTOR 02 DESCRIPTOR COUNT TOTAL % 000000 00000000.00 0.00 000000 00000000.00 0.00 GROUP TOTAL 000000 00000000.00 EMPLOYEE: TIME 09:03 KELLY #01 NO.000000 Drawer Totals DRAWER TOTALS REPORT X1 REPORT X1 0003 CASH-IN-DRAWER CHECK-IN-DRAWER F/S-IN-DRAWER 00.00 00.00 00.00 000.00 000.00 000.00 MISC MISC MISC MISC MISC MISC 00.00 00.00 00.00 00.00 00.00 00.00 000.00 000.00 000.00 000.00 000.00 000.00 00.00 00.00 000.00 000.
Labor Groups LABOUR GROUPS REPORT X1 REPORT X1 0003 DESCRIPTOR COUNTER HELP KITCHEN STAFF MANAGER HOURS 0.00 0.00 0.00 TOTAL TIME WORKED AVG. DAILY LABOR COST EMPLOYEE: #01 TIME 09:03 X2 0001 0.00 00.00 KELLY NO.000000 Sales and Labor % SALES AND LABOUR % REPORT X1 REPORT X1 0003 X2 0001 00:00 - 01:00 01:00 - 02:00 CUST: 0 NET SALES 0000.00 AVG/CUST: 00.00 HRS LABOR: 0 LABOR COST: 0000.00 %/NET SALES: 00.00 LABOR/CUST: 00.00 SALES/MANHOUR: 000.
Daily Sales DAILY SALES REPORT X1 REPORT DAY 1 2 3 13 17 X1 0003 COUNT 3 15 6 1 13 TOTAL EMPLOYEE: TIME 09:03 38 X2 0001 TOTAL 11.54 186.82 7.99 2.40 146.82 355.07 KELLY #01 NO.000000 Groups By Time Period Reporting for each time period and each group. (Selected groups and periods shown here.) GROUPS BY TIME PERIOD REPORT X1 REPORT 0001 X1 0003 X2 TIME PERIOD CUST TOTAL AVG/TRANS 00:00 - 01:00 9999 99999999.99 99.99 COUNT TOTAL GROUP 1 999999.99 99999999.99 GROUP 2 999999.99 99999999.
Analysis 1 By Time Periods EAT-IN BY TIME PERIOD REPORT X1 REPORT 0001 X1 0003 X2 TIME PERIOD 00:00 - 01:00 01:00 - 02:00 03:00 - 04:00 04:00 - 05:00 05:00 - 06:00 COUNT 999999.99 999999.99 999999.99 999999.99 999999.99 TOTAL 999999.99 99999999.99 EMPLOYEE: TIME 09:03 KELLY TOTAL 99999999.99 99999999.99 99999999.99 99999999.99 99999999.99 #01 NO.
Analysis 3 By Time Periods ANALYSIS 3 BY TIME PERIOD REPORT X1 REPORT 0001 TIME PERIOD 00:00 - 01:00 01:00 - 02:00 03:00 - 04:00 04:00 - 05:00 05:00 - 06:00 TOTAL EMPLOYEE: KELLY TIME 09:03 X1 0003 COUNT 999999.99 999999.99 999999.99 999999.99 999999.99 999999.99 X2 TOTAL 99999999.99 99999999.99 99999999.99 99999999.99 99999999.99 99999999.99 #01 NO.
Open Check Open Check For Track 1 Open Check For Track 2 Open Check For Track 3 Open Check For Track 4 Open Check For Selected Employee Open Check For Current Employee Open Check For Track 1, 2, 3, & 4 Note: The indicator [T] is used to identify training mode checks. Be sure to clear training mode checks after training activity.
Product Projections PRODUCT PROJECTIONS REPORT X1 REPORT X1 0003 PRODUCT PROJECTIONS X2 0001 WED BOTTLE BECKS (CASE) TIME WEEK1 WEEK2 WEEK3 WEEK4 AVG 06:00-07:59 5 5 5 5 5 08:00-08:29 10 20 30 40 25 08:30-08:59 0 0 0 700 175 09:30-09:59 0 0 68 1 17 TOTAL 15 25 103 746 222 EMPLOYEE: KELLY #01 TIME 09:03 NO.000000 Station Totals Prints for each register in an IRC configuration.
Daily Time Keeping DAILY TIME KEEPING REPORT X1 REPORT X1 0003 X2 0001 EMP# SSN NAME TIPS 0001 123456789 ANNIE 00.00 12:00 - 13:00 MANAGER 13:00 - 14:00 SERVER MANAGER 1.00 REG 0.00 OT SERVER 1.00 REG 0.00 OT TOTAL REG 2.00 HR 14.00 CST TOTAL LBR 2.00 HR 14.00 CST --------------------------------------MANAGER REG 1.00 HR 8.00 CST TOTAL LBR 1.00 HR 8.00 CST SERVER REG 1.00 HR 6.00 CST TOTAL LBR 1.00 HR 6.00 CST --------------------------------------TOTAL REG 2.00 HR 14.00 CST OT 0.00 HR 0.
Shift Report Complete Financial Reporting is available for each of 4 possible shifts. Shifts can be changed automatically at a set time or manually. SHIFT REPORT X1 REPORT 0003 DESCRIPTOR COUNT TOTAL +PLU TTL 00.00 000.00 -PLU TTL 00.00 000.00 ADJUSTED TTL 00.00 000.00 --------------------------------------NON-TAX 00.00 000.00 TAX1 SALES 00.00 000.00 TAX2 SALES 00.00 000.00 TAX3 SALES 00.00 000.00 TAX4 SALES 00.00 000.00 TAX5 SALES 00.00 000.00 TAX6 SALES 00.00 000.00 TAX1 TAX2 TAX3 TAX4 TAX5 TAX6 00.
Note: Audation is the total of all sales ending in a negative balance. FOOD STMP CREDIT 00.00 000.00 MDSE RETURN ERROR CORRECT PREVIOUS VOID TRANS VOID CANCEL 00.00 00.00 00.00 00.00 00.00 000.00 000.00 000.00 000.00 000.00 GROSS SALES 00.00 000.00 --------------------------------------CASH SALES 00.00 000.00 R/A 1 00.00 000.00 R/A 2 00.00 000.00 R/A 3 00.00 000.00 R/A 4 00.00 000.00 R/A 5 00.00 000.00 P/O 1 00.00 000.00 P/O 2 00.00 000.00 P/O 3 00.00 000.00 P/O 4 00.00 000.00 P/O 5 00.00 000.
Inventory An example of the inventory report follows: INVENTORY REPORT X1 REPORT CONSOLIDATED 01-02 X1 0003 INV #002 BURGER BEGINING INVENTORY RECEIPTS TRANSFER INS TRANSFER OUTS RAW WASTE THEORETICAL USAGE SHELF COUNT ACTUAL USEAGE ENDING INVENTORY VALUE OF INVENTORY VARIANCE +/VARIANCE COST X2 0001 1000.00 100.00 25.00 10.00 -5.00 110.00 1000.00 112.00 998.00 2245.50 -2.00 -4.50 ------------------------------------NET SALE 1376.15 FOOD COST 312.
The Theoretical Use Quantity. =[(PROMO+WASTE+SOLD (ITEM/PLU Report)] * [COUNT (RECIPE TABLE)] Shelf Count The Shelf is the Actual Inventory Quantity as entered in X-mode (inventory - edit inventory item - daily edit/period edit). Actual Usage The Actual Use Quantity. =[(BEGIN)+(RECPT)+(TR/IN)-(TR/OUT)-(RAW WASTE)-(SHELF)] Ending Inventory The Ending Quantity. If no actual inventory quantity is entered in X-mode. END = [(BEGIN)+(RECPT)+(TR/IN)-(TR/OUT)-(RAW WASTE)-(T.USE)].
PLU Stock PLUs designated as stock PLUs (see PLU Status Group Programming) will appear FINANCIAL REPORT X1 REPORT 0003 COUNT 1234 DESCRIPTOR BOTTLE BECKS EMPLOYEE: TIME 09:03 KELLY #01 NO.000000 PLU Stock by Group Further stock reporting formats are available FINANCIAL REPORT X1 REPORT DESCRIPTOR BOTTLE BECKS COUNT 1234 BOTTLE BEERS TOTAL 1234 EMPLOYEE: TIME 09:03 124 Reports 0003 KELLY #01 NO.000000 SAM4s SPS-500 Operator Manual v1.
Electronic Journal All information can be selected by individual transaction type to be stored and reported extracted as required i.e.
Food Cost FOOD COST REPORT X1 REPORT 0003 BURGER PRICE PLU# 01234567890123456 1.95 USAGE COUNT 28 ITEM COST 1.200 USAGE COST 33.60 SALES COUNT 28 NET SALES 54.60 ---------------------------------------STEAK PRICE 11.95 PLU#01234567890123456 USAGE COUNT 105 ITEM FOOD COST 2.250 USAGE COST 236.25 SALES COUNT 105 NET SALES 1254.75 ---------------------------------------TOTAL FOOD COST TOTAL SALES COUNT NET SALES TOTAL EMPLOYEE: TIME 09:03 KELLY 269.85 133 1309.35 #01 NO.
Balancing Formulas +/= + + + + + + + + + + + = +/= + + + + + + + + + + + + + = NET SALES PLU Sales Total Tax 1 Amount Tax 2 Amount Tax 3 Amount Tax 4 Amount Tax 5 Amount Tax 6 Amount Item Coupon Total (when NET=N) Item Percentage Discount (when NET=N) Sale Coupon Amounts Sale Percentage Discounts Sale Surcharge Amounts Net Sales GROSS SALES Net Sales Negative PLU Total Item Coupon Total (when NET=Y) Item Percentage Discount (when NET=Y) Sale Coupon Amounts Sale Percentage Discounts Credit Tax 1 Credit Tax
Program Maintenance PLU Maintenance Changing Item Prices 1. From the PGM mode PROGRAMMING MENU touch PLU to view the PLU program selection window. 2. Touch PLU ADD & CHANGE to view the SELECT PLU screen. SAM4s SPS-500 Operator Manual v1.
3. Select a PLU to edit in one of two ways: Touch a PLU key located on the keyboard. (If the PLU you wish to edit is not displayed on the MAIN SCREEN, touch the key that displays the keylink where the PLU is located, or touch PAGE UP/PAGE DOWN until the appropriate Key Link where you wish to edit a PLU displays.) or Enter the PLU number and touch OK. 4. After a PLU is selected, the PLU PROGRAMMING screen displays at the PAGE #1 tab: 5. Touch the PRICES tab. 6.
7. Enter a new price and touch OK. 8. If you wish to change prices on another PLU, touch the PREV. RECORD or NEXT RECORD keys to display the price screen for the previous or next sequential PLU, or touch CLOSE to return to the PLU Select screen. SAM4s SPS-500 Operator Manual v1.
Employee File Maintenance The employee file contains information for register operators as well as employees who use the register only to clock in or out (employee time keeping.) Specific functions that are allowed or disallowed for each employee are determined by assigning the employee to an authority level. Two 10-digit code numbers may be assigned for each employee. A clock-in code is used to clock in or out and a separate sign on code used to operate the register.
3. Touch fields as necessary to set the options on page #1. NAME Set the employee name here. SOCIAL SEC # Enter the employee social security number (12 digit field). CLOCK IN CODE Enter a number (up to 10 digits in length) that will be used by this employee to clock in and/or out. OPERATING CODE Enter the secret code number (up to 10 digits in length) that can be used to sign in/out.
4. Touch the page #2 tab to set additional employee file options. TRAINING MODE? If Y, this employee will be in training, regardless of the training mode status of the entire register. DEFAULT PRICE LEVEL If multiple price levels are used, set the default level for this employee. DEFAULT SCREEN LEVEL (0-200) You can set a default screen level (keylink) to display when this employee is signed on to operate.
5. Touch the page #3 tab to set the last employee file option. LEFT HAND This option determines whether the transaction information portion of the operator screen is left justified or right justified. Choose YES to left justify. SAM4s SPS-500 Operator Manual v1.
Appendix Report Function Key Report Code Structure You can print out reports from the REG position using the REPORT function key. Reports are generated by first entering the report code, then touching the REPORT key, i.e: [Report Code] [REPORT] The REPORT key code is #36. Report Code Structure 010100 1. Enter the 2-digit report number. See the “Report Table” below. 2. Enter “0” for X reports; enter “1” for Z reports 3. Enter the report level: “1” through “5” 4.
07 Top 20 PLUs X1 to X5 read only INDIVIDUAL & IRC 08 PLU Zero Sales X1 to X5 read only INDIVIDUAL & IRC 09 PLU Zero Sales by Group X1 to X5 read only INDIVIDUAL & IRC 10 PLU Sales by Price Level X1 & Z1 also X5 to Z5 INDIVIDUAL & IRC 11 Mix and Match report X1 & Z1 also X5 to Z5 INDIVIDUAL & IRC 12 Not Found X1 & Z1 only INDIVIDUAL 13 Employees X1 & Z1 also X5 to Z5 INDIVIDUAL & IRC 14 Individual Employees X1 & Z1 also X5 to Z5 INDIVIDUAL & IRC 15 Employee Currently Signed
44 Checks for Selected Employee X1 & Z1 IRC from REG holding data 45 Checks for Current Employee X1 & Z1 IRC from REG holding data 46 Checks for Track 1,2,3,4 X1 & Z1 IRC from REG holding data 47 Product Mix X1 & Z1 also X2 & Z2 INDIVIDUAL & IRC 48 Product Projections X1 read only INDIVIDUAL & IRC 49 Station Totals X1 IRC 50 Active Employees – time keeping X1 read only IRC 51 Daily Time Keeping X1 & Z1 also X5 to Z5 IRC 52 Shift Reporting X1 & Z1 INDIVIDUAL & IRC 53 Inve
Appendix SAM4s SPS-500 Operator Manual v1.
Manual Revision Record Edition Date published V1.0 8/31/2009 V1.1 10/19/2009 Manufacturer Precaution Statements Added V1.2 11/18/2009 Updated report table p. 137-139 SAM4s SPS-500 Operator Manual v1.