Product Warranty

Limited 3 Year Global Warranty

Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent

standards. Consequently, if a problem occurs with this Samsonite product (the “Product”) and the

problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its

discretion, either fix or replace the Product in accordance with the warranty terms and conditions

stated herein. The warranty provided for herein applies only to the first purchaser or gift recipient of

the Product for a period of three years starting from the date this Product was purchased.

This warranty covers only manufacturing defects and does not cover any damage caused by misuse

(such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme

temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for

example). While non-warranty maintenance or repairs on your Product can be performed by any

company, Samsonite requires that you use only an approved Samsonite service center (“Service

Center”) for warranty repairs. Improper or incorrectly performed maintenance or repairs void this

warranty.

To locate a Service Center anywhere in the world refer to our website at www.samsonite.com (in the

US shop.samsonite.com), or call:

United States:

1-800-262-8282

Canada:

1-800-265-8555 or 4933

ext 237 (French Calls)

ext 220 (English Calls)

Mexico:

(01800) 904 89 00

Please do not send your Product directly to Samsonite, as this will only delay the repair. This

warranty is global and you may have your Product repaired at any Service Center in the world. You

are, however, responsible for all costs of getting the Product to any such Service Center including,

but not limited to, the cost of packaging, shipping and applicable taxes.

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Limited 3 Year Global Warranty Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Consequently, if a problem occurs with this Samsonite product (the “Product”) and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein.
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For warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. The Service Center will determine whether or not the problem is covered by Samsonite’s warranty. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Any such repair or replacement will be at Samsonite’s expense, including any costs required to return the repaired or replacement product to you.