User's Manual

Troubleshooting_ 71
Error [error number]
[color] toner
The indicated toner
cartridge is installed
improperly, or the
connector is polluted.
Reinstall the
Samsung-genuine toner
cartridge two or three
times to confirm it is
seated properly. Or clean
the connector. If the
problem persists, contact
the service
representatives.
Error [error number]
Turn off then on
A systematic error has
occurred
Reboot the power and try
the printing job again. If
the problem persists, call
for service.
Install Toner
ź
The indicated toner
cartridge is installed
improperly, or not
installed.
Reinstall the toner
cartridge two or three
times to confirm it is
seated properly. If the
problem persists, the
toner cartridge is not
being detected. Contact
the service
representatives.
Load [tray number]
with
[media size][media
type]
There is no
corresponding paper
in the corresponding
tray.
Load corresponding
paper in the
corresponding tray.
(Page 4.4)
Network Problem:
IP Conflict
The IP address is
used elsewhere.
Check the IP address or
obtain a new IP address.
Not Compatible
[color] toner
The indicated toner
cartridge is not
suitable for your
machine.
Install the corresponding
toner cartridge with a
Samsung-genuine
cartridge (See "Replacing
the toner cartridge" on
page 82).
Not Compatible
Transfer belt
The transfer belt is not
suitable for your
machine.
Install the
Samsung-genuine
transfer belt. If the
problem persists, contact
the service
representatives (See
"Replacing the paper
transfer belt" on
page 83).
Not Installed
Transfer belt
The transfer belt is not
installed.
Reinstall the Samsung
-genuine transfer belt two
or three times to confirm
it is seated properly. If the
problem persists, the
transfer belt is not being
detected. Contact the
service representatives
(See "Replacing the
paper transfer belt" on
page 83).
MESSAGE MEANING
SUGGESTED
SOLUTIONS
Not proper room
temp. Move set
The machine is in a
room with improper
room temperature.
Move the machine to a
room with proper room
temperature (See
"Environmental
specifications" on
page 87).
Output bin Full
Remove paper
The output tray is full.
Or the sensor is not
facing down.
Remove papers from the
output tray, the machine
resumes printing. Or
make sure the sensor is
facing down. If the
problem persists, call for
service.
Paper Empty
in [tray number]
There is no paper in
the indicated tray.
Load paper in the tray.
(See "Loading paper in
the tray" on page 37).
Paper Jam
bottom of duplex
Paper has jammed
during duplex printing.
This is applicable only
to machines with this
feature.
Clear the jam (See "In the
duplex unit area" on
page 69).
Paper Jam
in exit area
Special print media
has jammed in the
paper exit area.
Clear the jam (See "In
exit area" on page 69).
Paper Jam
inside machine
Paper has jammed
inside the machine.
Clear the jam (See "In the
fuser unit area" on
page 68).
Paper Jam
in MP Tray
Paper has jammed in
the multi-purpose tray.
Clear the jam (See "In the
multi-purpose tray" on
page 68).
Paper Jam
in Tray1
Paper has jammed in
the paper feed area
and inside the
machine.
Clear the jam (See "In
tray 1" on page 67).
Paper Jam
in Tray2
Paper has jammed in
the optional tray.
Clear the jam (See "In
optional tray" on
page 67).
Prepare new
Transfer belt
The life of the transfer
belt will be expired
soon.
Replace the transfer belt
with a new one. Contact
the service
representatives.
Prepare Toner
ź
Small amount of toner
is left in the indicated
cartridge. The
estimated cartridge
life of toner is close.
Prepare a new cartridge
for a replacement. You
may temporarily increase
the printing quality by
redistributing the toner
(See
"Redistributing
toner" on page 65).
Pulled Out
[tray number]
Cassette
The indicated tray
cassette is not
inserted, or not
properly closed.
To close the tray, lower
the rear edge, align it with
the slot, and slide it into
the printer.
MESSAGE MEANING
SUGGESTED
SOLUTIONS