User's Manual
Understanding display messages
99
4. Troubleshooting
Samsung does not recommend using a non-genuine Samsung toner
cartridge such as refilled or remanufactured. Samsung cannot guarantee a
non-genuine Samsung toner cartridge's quality. Service or repair required
as a result of using non-genuine Samsung toner cartridges will not be
covered under the machine warranty.
9
Tray-related messages
10
Network-related messages
Message Meaning Suggested solutions
Paper Empty
in [tray number]
There is no paper in the
indicated tray.
Load paper in the tray (see
"Loading paper in the tray"
on page 33).
Paper Jam
or empty in tray
• Paper has jammed
in manual feeder.
• There is no paper in
tray.
• Clear the jam (see "CLP-
41xN Series/CLP-41xNW
Series" on page 85).
• Load paper in tray (see
"Multi-purpose (or
Manual feeder ) tray" on
page 35).
Message Meaning Suggested solutions
Network Problem:
IP Conflict
The IP address is used
elsewhere.
Check the IP address or
obtain a new IP address.
Wireless
Network Error
Wireless module is not
installed.
Reboot the power and try
the printing job again. If the
problem persists, please call
for service.
• BOOTP problem:
Auto IP Run
• DHCP problem:
Auto IP Run
There is a problem with
the network.
Change the Auto IPU
• BOOTP problem:
Reconfigure BOOTP
• DHCP problem:
Reconfigure DHCP
The IP address
assignment is failed.
This happens, when IP
for BOOTP/DHCP is set
in SyncThru™ Web
Service.
Change the IP address
assignment method to
DHCP/BOOTP or Static. If
you do not change this
option, the BOOTP/DHCP
server continually asks to
assign the IP Address.