Use Instructions
SAIT‐IFU‐GEMS‐HRev.1.1(2019‐11) Page66of79
Issue Recommendedaction(s)
• RestarttheGEMS‐HDevice.(Usethepowerswitchlocatedatthebottom
ofthecontrolpack).
• Iftheaboveproceduredoesnotsolvetheproblem,theactuatormaynot
beinanormalstate.Pleasecontactthemanufacturerofthedevice.
Thefollowingmalfunctions:
‐ Theassistiveforcesuddenly
ceaseswithoutanyreasons.
‐ Theassistiveforcesarebeing
deliveredtothepatient,buthip
anglesandtorquesarenot
displayedontheconnected
tabletPC.
‐ Thedeviceturnsoff
unexpectedly.
• First,turnoffandthentakeoffthedevice.
• RestarttheGEMS‐HDevice.(Usethepowerswitchlocatedatthebottom
ofthecontrolpack).
• Iftheproblempersistsoroccursrepeatedly,pleasecontactthe
manufacturer.
9.2.Devicemessages
Messages Causes Recommendedaction(s)
[Error]DETECTEDABNORMALACTUATOR
Thephysicaltherapistshouldattemptto
fixtheproblembyrebootingboththe
deviceandthetabletPC.Ifthiscorrects
theerror,thetabletPCwilldisplay
“NORMALOPERATION”.
IfrebootingthedeviceandthetabletPC
donotcleartheproblems,pleasecontact
themanufacturer.
[Error]DETECTEDABNORMALIMU*
*IMUisusedforthepatient’sposture
estimation