User's Manual
Troubleshooting
117
Troubleshooting
When you turn on your phone or
while you are using the phone, it
prompts you to enter one of the
following codes:
Code Try this to solve the problem:
Password
When the phone lock feature
is enabled, you must enter
the password you set for the
phone.
PIN
When using the phone for
the rst time or when the PIN
requirement is enabled, you
must enter the PIN supplied
with the SIM card. You can
disable this feature by using
the PIN lock menu.
Code Try this to solve the problem:
PUK
Your SIM card is blocked,
usually as a result of entering
your PIN incorrectly several
times. You must enter the
PUK supplied by your service
provider.
PIN2
When you access a menu
requiring the PIN2, you must
enter the PIN2 supplied with
the SIM card. For details,
contact your service provider.