User's Manual

Troubleshooting
119
Others cannot hear you speaking on
a call
Ensure that you are not covering the built-in •
microphone.
Ensure that the microphone is close to your
•
mouth.
If using a headset, ensure that it is properly
•
connected.
Audio quality is poor
Ensure that you are not blocking the phone's •
internal antenna.
When you are in areas with weak signals or
•
poor reception, you may lose reception. Move
to another area and try again.
Outgoing calls are not connected
Ensure that you have pressed the Dial key.•
Ensure that you have accessed the right cellular •
network.
Ensure that you have not set call barring for the
•
phone number you are dialling.
Incoming calls are not connected
Ensure that your phone is turned on.•
Ensure that you have accessed the right cellular •
network.
Ensure that you have not set call barring for the
•
incoming phone number.