User's Manual

b
troubleshooting
If you are having trouble with your mobile phone, try these troubleshooting procedures before contacting a service
professional.
While using your phone, the following messages
may appear:
Message Try this to solve the problem:
Insert SIM
card to
access
network
services
Ensure that the SIM card is installed
correctly.
Phone lock
When the phone lock feature is enabled,
you must enter the password you set for
the phone.
PIN code
When using the phone for the first time or
when the PIN requirement is enabled,
you must enter the PIN supplied with the
SIM card. You can disable this feature by
using the
PIN lock
menu.
PIN2 lock
When you access a menu requiring the
PIN2, you must enter the PIN2 supplied
by the SIM card. For details, contact your
service provider.
Message Try this to solve the problem: